Trusted Agent profile · Kensington and Chelsea
★★★★★
559 reviews across 2 platforms
140 Fulham Road, London, SW10 9PY, Kensington and Chelsea, SW10 9PY
Strutt & Parker's office in Kensington and Chelsea, at 140 Fulham Road, is rated 4.5 out of 5 across 559 reviews on two platforms, including 130 Google reviews rated 4.9.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotAs solicitor we had a good experience
I am a solicitor and I worked with Edward Church on a high value purchase for a client of mine. Edward was efficient, courteous and proactive, and collaborative in his approach to the agency side of things, which helped lead to a successful outcome meeting the client's timing requirements. I would have no hesitation recommending Edward and his team as selling agents.
5/5
TrustpilotWe had an excellent experience with…
We had an excellent experience with Strutt and Parker, Perth office. They were consistently kind, considerate always responsive. All the staff at the Perth office, especially Hamish and Amy were genuinely invested in the sale of our house and we were extremely impressed with the service. This is the second time we have used Strutt and Parker with the sale of our houses and we do not hesitate to recommend them.
5/5
GoogleI have been working closely with Charlotte Mantle on a property in Chelsea, and she has been excellent throughout. Her communication is consistently clear and prompt, she is incredibly accommodating and kind, and her attention to detail is second to none. Charlotte's knowledge and consistent care have made the process extremely stress-free. A pleasure to work with and someone I would highly recommend.
Thank you, Tom, for your wonderful feedback! We're thrilled to hear that Charlotte's clear communication, accommodating nature, and attention to detail made your experience so stress-free. Your recommendation means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
5/5
TrustpilotWe bought a house from Strutt and…
We bought a house from Strutt and Parker and from the start they were FAB! Amy was quick to respond to emails and phone calls and made the process easy. To top it all, she was always really positive, reassuring and cheerful. If I was selling my house again in the future, I would definitely look at using Strutt and Parker as my estate agent.
5/5
TrustpilotGoing the extra mile for their customers
I cannot recommend Andrew Sartain at the Newbury office highly enough. Communication, understanding and support were excellent. And when completion was due so near to Christmas, he kept me calm and did everything possible to resolve the issues in the chain.
5/5
TrustpilotAnnabel is fantastic!! NHILL BRANCH
From the very beginning, Annabel has been outstanding. Her communication has been consistently clear, responsive, and proactive - she was always willing to come and view the flat whenever I needed reassurance, which made a huge difference throughout the process.
5/5
GoogleJulian has been a great agent. He got a sale within 24 hours, has been always very helpful and a pleasure to work with.
Thank you, Jill, for your wonderful review! We're thrilled to hear that Julian has been a trustworthy and reliable agent, securing a sale within 24 hours and providing you with excellent support. Your positive feedback will be shared with … More
4/5
TrustpilotAndrew did a great job
Andrew did a great job , he communicated really well and eased our concerns and kept us up to date, communicating effectively with potential buyers. We felt able to talk to him at any time . I think he gave us good advice and I have no doubt that his communication with potential buyers encouraged them and secured a good outcome
5/5
Googlehaving recently been in the market for a rental property in South Ken/Chelsea - I would highly recommend making contact with Strutt & Parker - their agent Sian Merrilees went above and beyond what I had expected. There was a genuine interest in finding the right property from my brief and no attempt to push unsuitable options. My faith has been restored - thank you
Hi Emma, thank you for your feedback. We are very proud of our South Kensington and Chelsea teams and will make sure to pass your comments on to them. Best wishes, Strutt & Parker
5/5
GoogleSam Charlton was fab! He was the negotiator on the purchase of my property on Drayton Gardens. We helpful every single step of the way. Fantastic communication. I have now been living here for a year and a half and I love it - one of the best decisions I ever made! Thank you Sam!
5/5
TrustpilotSarah went above and beyond to help…
Sarah went above and beyond to help with our purchase, a true gem within the company. Would definitely recommend.
5/5
TrustpilotStrutt and Parker Kensington (under the leadership of James Gow)
Strutt and Parker under the leadership of James Gow gave us a fantastic personal service. The process of placing our house on the market and the stress involved was very much mitigated by the utterly professional service we received. Nothing appeared to be too much trouble and the updates from James, Rosie, Andy and the team via a whatsapp group were enormously reassuring.
4/5
GoogleWe recently moved into London from Singapore and we had been dealing with S&P - i.e. Petra and Gloria to settle our rental house. Since it's covid period, we couldn't do any recce/ site visit physically; however the team had been very helpful and responsive to our request. Even when we got locked out of our house on 31st of December, Gloria was very helpful and we managed to solve the issue in time! Overall, the entire process had been relatively a breeze and we would definitely recommend S&P to anyone who need property related services.PositiveResponsiveness, Quality, Professionalism
Hi Dita, thank you so much for your positive feedback. We are very proud of our Chelsea team and will make sure we pass your comments on to them. Best wishes, Strutt & Parker
5/5
GoogleIt was a pleasure dealing with Strutt & Parker. They were professional throughout, provided excellent and very prompt feedback following each viewing and were able to generate interest from a number of clients, resulting in a successful sale that went through very smoothly. Everything you woukd hope for from an agent. With special thanks to Charlotte and Ed.
5/5
TrustpilotAlex was fantastic throughout the sale…
Alex was fantastic throughout the sale process. From initial meetings right through to completion he was attentive, insightful and passionate. Based on my experience I would highly recommend working with Alex and Strutt and Parker to anyone thinking of buying or selling in Cornwall.
5/5
GoogleI have had great pleasure in working with the team and collaborating effectively to deliver an excellent service for the client. They are exceptionally hard-working and committed, and their results speak for themselves. I very much enjoy working with like-minded professionals and hope to continue doing so in the future. Well done to Agne, Charlotte, and the wider team.
Thank you, Harry, for your wonderful feedback! We're thrilled to hear that you enjoyed collaborating with our team and that our service met your expectations. We look forward to continuing this trustworthy partnership and delivering quality results together in the future! Kind regards, Strutt & Parker
5/5
TrustpilotBest estate agent we have dealt with
We have just exchanged contracts on a house marketed by Strutt & Parker, and Aaron Turner has been a delight to work with.
5/5
TrustpilotExcellent Service
We have just bought a house with Strutt & Parker and have found them friendly, fair and transparent throughout the whole process. Victoria has been quick to reply and chase things up, as well as very reasonable and understanding throughout, taking both sides’ considerations into account. Thank you so much for ensuring that the process went so smoothly Victoria.
5/5
GoogleI have been working closely with Charlotte Mantle on a property in Chelsea, and she has been excellent., she is incredibly accommodating and kind, and her attention to detail is second to none. A pleasure to work with and someone I would highly recommend.
Thank you, Jo, for your wonderful feedback about Charlotte Mantle. We're thrilled to hear that her accommodating nature and attention to detail made your experience in Chelsea so positive. Your recommendation means a lot to us, and we look forward to supporting you again in the future! Kind regards, Strutt & Parker
5/5
TrustpilotNewbury Office
Newbury Office - The team at the Newbury office connected with us from the outset. Andrew in particular, could not be faulted as our contact from start to finish. His communication was excellent, as was his honesty and transparency at every stage. We have subsequently recommended S&P to others and are very glad we found them to facilitate our move. Thanks to Andrew and the team for making what everyone knows is a stressful process, as stress-free as possible. We really appreciated everything about your approach. Thank you!
5/5
TrustpilotWe had a wonderful experience with…
We had a wonderful experience with Strutt & Parker but specifically Charles. As first-time buyers, Charles made the process as straightforward as possible and was always at the end of the line for any questions that we had, making a somewhat otherwise daunting experience feel exciting and manageable.
5/5
GoogleA huge thank you to Cia and the team and Strutt and Parker! After going through and struggling with multiple estate agents, this was the smoothest transition. The team were super helpful at every step, listening to and catering for our needs. We love our new home, thank you again x
5/5
GoogleWe had such a great experience working with Cia. She was incredibly friendly, professional, and efficient from start to finish. She made the whole move in process feel smooth and easy. She was always quick to respond, kept everything on track, and checked in after the move. We’re so grateful for her help and would highly recommend her to anyone looking for a reliable and supportive real estate agent.
5/5
TrustpilotHamish and Amy made marketing and…
Hamish and Amy made marketing and selling my property a breeze. They were very approachable, well organised with great communication and made the sale process very straight forward.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strutt & Parker's Kensington and Chelsea office has 559 reviews across two platforms: 130 on Google, 429 on Trustpilot (across the whole business).
Strutt & Parker Chelsea is rated 4.5 out of 5 across all 559 reviews, and 4.9 out of 5 on Google from 130 reviews.
Strutt & Parker Chelsea, 140 Fulham Road, London, SW10 9PY, Kensington and Chelsea, SW10 9PY.
