Strutt & Parker Chelsea reviews

★★★★★ 5/5

Google

Selling our home could not have been a smoother or more professionally handled experience, thanks entirely to Agne Karuzaite of Strutt & Parker. From our very first meeting, Agne understood our priorities, the sensitivities around timing, and the outcome we hoped to achieve. She crafted a clear strategy, positioned our property perfectly, and managed every stage of the process with impressive precision and insight. Agne, with support from her wonderful team when needed, and with a special thank you to Charlotte, anticipated challenges before they arose, coordinated all parties with exceptional efficiency, and kept us fully informed throughout with calm, thoughtful guidance. Her judgement was impeccable, from advising on the right pricing approach to negotiating confidently on our behalf. What stood out most was her relentless commitment; she went far beyond what we expected a broker to handle, ensuring the sale progressed without unnecessary stress or delays. Agne has an exceptional ability to attract, engage, and support the right buyer for every home she represents, truly remarkable. I can attest to this even in a challenging market. Throughout the entire journey, we felt fully supported, well advised, and truly represented. Thanks to Agne, we achieved an excellent result in a timeframe that exceeded our expectations. We would wholeheartedly recommend her to any seller (or buyer!) looking for an expert who combines deep market knowledge with exceptional client care.

Kerry · 16 February 2026

★★★★★ 5/5

Google

I cannot recommend Agne highly enough. She is an exceptionally knowledgeable, and professional agent who operates at the highest level. As a first-time homebuyer, I felt impeccably supported throughout, her market insight, strategic guidance, and calm confidence made every decision feel effortless. Her understanding of the Chelsea market is unparalleled, and her expertise is immediately evident. Having worked with many agents in the past, Agne truly stands apart for her discretion, responsiveness, and exceptional standard of service. She delivers a premium experience that is rare to find. I would wholeheartedly recommend her to anyone buying a property, she is a top-tier agent in every sense.

Justina · 16 January 2026

★★★★★ 5/5

Google

Highly recommend working with Strutt & Parker SW10, in particular Cia Mackay. Cia was professional, extremely kind and was able to show us properties that fit our requirements without wasting time on those which did not. She was always available and we value the relationship we made with her. Would not hesitate to recommend working with Cia.

Julie · 16 March 2026

★★★★★ 5/5

Google

A massive thank you to Cia Mackay from Strutt & Parker. Cia has been excellent at finding a long term rental that met my brief perfectly. She then managed the entire process with speed, flexibility and great communication throughout. It has been a pleasure working with Cia, and I would be very happy to recommend her.

Thomas · 16 March 2026

★★★★★ 5/5

Google

I have worked with Charlotte and Agne on a number of transactions over the past 12 months and cannot speak highly enough of the experience. They combine complete professionalism with a personal touch and, importantly, an excellent sense of humour! Both Charlotte and Agne are exceptional operators whom I would happily recommend to any client.

Piers · 16 March 2026

★★★★★ 5/5

Trustpilot

Outstanding in all aspects of selling a house!

Sophia Fuller, Farren Mitchell and team in the Suffolk branch were absolutely fantastic! We had used several estate agents before who were not comparable to this standard of professionalism at all. Their professionalism, helpfulness, and responsiveness was outstanding and they were above and beyond with communication and keeping us in the loop. Highly highly recommend. For the cherry on the cake they sent the most beautiful gift so thoughtful and appreciated. Many thanks to the whole team with fondness Victoria Gregg and family.

Victoria · 14 February 2026

★★★★★ 5/5

Trustpilot

Thank you Lauren!

Lauren was fantastic the whole process of buying my first property! I would recommend Strutt & Parker above all the other real estate agents as the process was extremely smooth without any issues. Thank you Lauren for helping me get my first home and we hope in the future we can buy another.

Hugo · 26 August 2026

★★★★★ 5/5

Google

Charlotte Mantle was involved in the sale of my property. I found her to be very proactive, organised and knowledgeable. In particular, she handled negotiations between buyer and seller in an efficient and professional manner. I would highly recommend Charlotte to anyone looking to sell or buy in the Chelsea area.

Victoria · 16 December 2025

★★★★★ 5/5

Google

We had a really great experience with Cia! From the very beginning, she was incredibly kind, patient, and genuinely helpful throughout the whole process. What stood out most was her availability and willingness to accommodate us, she arranged multiple visits without hesitation and always made sure we had all the information I needed. Cia truly went above and beyond to make things smooth and stress-free, which made a big difference and is a rare find! Would absolutely recommend

Andrea · 13 April 2026

★★★★★ 5/5

Google

I've been dealing with Strutt & Parker Letting Dept. in the Chelsea area, for over four years. Marianna Protopapas and her team have always been incredibly professional, proactive, kind and efficient, providing timely feedback. They've always found the best tenants quickly and seamlessly. Strutt & Parker is excellent, and I highly recommend them.

F · 1 October 2025

★★★★★ 5/5

Trustpilot

Edward Thomson of Strutt and Parker is…

Edward Thomson of Strutt and Parker is the real deal in a tank full of sharks in the London real estate market. His advice when I bought a short-lease apartment in Cadogan Place was invaluable. I have since gone on to refurbish the property and extended the lease to create some real value. I’d trust Ed, whether on the buy or sell side. He’s in it for the long-term, and repeat business is his goal. A relationship, not just a quick fling!

Gary · 3 November 2025

★★★★★ 5/5

Google

My experience of dealing with Agne Karuzaite has been that she is one of a kind. I had never come across an estate agent with such a remarkable sense of client service and objective advice even when it went against her own commercial interest . I have told all my friends who live in Chelsea that they absolutely must use Agne for any property sales or purchases. I cannot speak too highly of her and would be delighted to be used as a reference.

BB · 6 October 2025

★★★★★ 5/5

Google

I honestly couldn’t recommend Cia Mackay enough, she’s by far the best estate agent I’ve ever come across. Not only did she find me a gorgeous place to live, but she truly found me a home. From day one, Cia took me seriously which I appreciated as a young adult and she went above and beyond to make sure I felt supported throughout the whole process. She made what could have been a stressful experience completely smooth and even enjoyable. Her knowledge, professionalism, and genuine care shine through in everything she does. Even after moving in, she continues to offer amazing guidance and support. I genuinely don’t know what I would have done without her. Thank you Cia, for making this whole experience so positive and memorable! ☺️👏

Camilla · 6 October 2025

★★★★★ 5/5

Google

Charlotte Mantle is a great agent - in an industry increasingly filled with inexperienced people she is the diamond in the rough. Strutt are lucky to have this kind, honest and smart individual on their side. She genuinely seems to want the …

Richard · 16 November 2025

★★★★★ 5/5

Google

We couldn’t have asked for a better broker to help us buy our dream home, and to do so in record time. Agne Karuzaite of Strutt & Parker understood our needs and constraints remarkably quickly and navigated a demanding, time-critical process with intelligence, creativity, and absolute professionalism. Her ability to structure solutions, anticipate issues, and keep multiple moving parts aligned was exceptional. She consistently went the extra mile, was always available, and brought clarity and calm to what could easily have been a very stressful and complex purchase. The level of service and judgement she provided went well beyond what one would normally expect and made the entire process feel well controlled and thoughtfully managed. We felt extremely well advised and supported throughout. Highly recommended for anyone looking for a broker who truly understands her clients and delivers outstanding results, even in challenging circumstances.

Nicolas · 16 February 2026

★★★★★ 5/5

Google

Immense thanks to Julian Masson for successfully seeing me through a very tricky property sale in SW3. I came back to Strutt and Parker after two positive experiences previously, and this was the case once again. I felt immediately …

Alice · 16 November 2025

★★★★★ 5/5

Google

We had an excellent experience working with Charlotte Mantle from Strutt & Parker. From start to finish, the process was handled with a high level of professionalism, clear communication, and genuine care. She has a strong understanding of the market, guided us through every step, and was always responsive and proactive. She even reached out while on holiday and during her own birthday dinner! The transaction ran smoothly, and we are genuinely grateful for the fantastic service. Highly recommended!

Wouter · 16 January 2026

★★★★★ 5/5

Google

Exceptional Estate Agent - A Blessing During Our daughters International Move Our experience with Sian Merrilees from Strutt & Parker was nothing short of exceptional. As my daughter and I embarked on the daunting journey of her moving abroad for work, finding someone as knowledgeable and dedicated as Sian was an absolute blessing. From the outset, Sian demonstrated a profound understanding of the London property market. Her expertise and insights were invaluable. She took the time to truly understand our needs and preferences, ensuring that every property she presented was aligned with our requirements. Moreover, Sian went above and beyond to accommodate our schedule, making herself available whenever needed. Her professionalism and attention to detail instilled a sense of confidence in us, alleviating much of the stress associated with such a significant life transition. Not only was Sian a consummate professional, but she was also an absolute pleasure to work with. Her friendly demeanor and genuine enthusiasm made the entire experience enjoyable. It was evident that she was genuinely invested in our satisfaction and well-being, and although in the end we did not secure a flat through her, that was definitely not for the lack of her trying and giving us her all. Thank you, again for all your time and recommendations, Sian we truly appreciated it!!! If you're seeking a top-notch estate agent who will make your relocation experience seamless and stress-free, look no further than Sian Merrilees at Strutt & Parker.

Kristina · 28 April 2024

★★★★★ 5/5

Google

Julian Masson provided excellent partnership and advice on the sale of our flat. Julian has great expertise on the trends in the market. We appreciated Julian and his team’s complete support to ensure a smooth process.

Shannon · 3 November 2025

★★★★★ 5/5

Google

Worked with Cia on finding a new rental. It was super easy and incredibly efficient working with Cia. Highly recommend.

Conor · 16 March 2026

★★★★★ 5/5

Google

Sam Charlton has been helping me look for my next property and has been a huge help. Always willing, encouraging and keen to let me know what is about to come on the market, Sam has shown me a number of properties and although I have not yet found the home of my dreams, I'm sure Sam will help me get there eventually! Thank you for your patience Sam!

Catherine · 8 October 2025

★★★★★ 5/5

Google

Absolutely fantastic service, Cia was friendly, efficient, and really listened to what I needed. She made the whole process of finding a flat quick and stress-free. Five stars! 🌟🌟🌟🌟🌟 …

Bas · 2 December 2025

★★★★★ 5/5

Trustpilot

5* experience with letting out our…

5* experience with letting out our property through Strutts. Meena Patel is simply outstanding. Professional, humble, and a true expert of the market. Sound judgement and advice, very organised. Could not recommend enough. 5*

Mike · 9 July 2026

★★★★★ 5/5

Google

Charlotte was superb, and handled the interaction between us and the seller brilliantly. She was knowledgable, honest and attentive to all our questions and requests. Would recommend her to all!

Alex · 23 November 2025