Trusted Agent profile · Kensington and Chelsea

Strutt & Parker Chelsea reviews in Kensington and Chelsea

4.5

★★★★★ Excellent

567 reviews across 2 platforms

140 Fulham Road, London, SW10 9PY, Kensington and Chelsea, SW10 9PY

Strutt & Parker's office in Kensington and Chelsea, at 140 Fulham Road, is rated 4.5 out of 5 across 567 reviews on two platforms, including 130 Google reviews rated 4.9.

Google logo

4.9 / 5

130

Reviews on Google

This office

Trustpilot logo

437

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

I'm very grateful to Associate…

I'm very grateful to Associate Director, Ms Victoria for her very professional handling of the purchase and sale of the property, which made the purchase of the property very smooth. If you are thinking of selling or buying a property, I would highly recommend contacting her.

Naomi · 11 July 2022

5/5

Trustpilot

It takes one to know a good one.

As a former FRICS I knew of Strutt & Parker's presence in the market and am glad that I chose them for their effective handling from the initial instruction, through marketing and close, personal involvement at critical points in the sale, keeping it on track and bringing to a very satisfactory conclusion.

Martin · 24 June 2021

1/5

Trustpilot

Not reliable.

They will not necessarily get you the best price if you are using them to sell, but they will rather sell to their ''favoured'' buyer. If you are a buyer they may or may not pass your offers through to the vendor.

Malih1 · 28 September 2022

5/5

Trustpilot

Gerrards Cross Letting Dept

We have a house which is let through the Gerrards Cross office. We have always found Strutt & Parker most efficient and professional. When work needed to be done on the house they always dealt with the repair required without delay. Karen has always been most helpful to us and to our tenant

Philip · 21 October 2020

5/5

Trustpilot

Great experience

Great experience. A very personalised service . Sold house with 6 weeks when a previous agent was able to find us a buyer. Agents easy to access and we were pleased that they personally dealt with the sale rather than delegating roles to office staff. Would recommend.

Duncan · 29 November 2021

5/5

Trustpilot

Professional and helpful

From the initial meeting right through to completion they provided an excellent service, doing what they said they would do. They responded quickly and made the difficult experience of selling almost a joy!

Ex-Harpenden · 6 June 2023

5/5

Google

Petra and her Lettings team at Strutt and Parker provided me with a 1st class service in letting my flat in Beaufort Street. Have used 3 other agents in the past and this was without question the best experience and client centric service above and beyond. Can of recommend highly enough...

Robert · 26 October 2020

5/5

Trustpilot

Strutt & Parker - Very Professional

The team at Strutt & Parker have handled my property rental process very professionally throughout two tenancy periods. For example, they were very through when marketing for new tenants and performing the admin work for each new tenancy. Then during each tenancy they always responded efficiently to any matters which arose.

David · 21 October 2020

5/5

Trustpilot

Choosing Strutt and Parker

Choosing Strutt and Parker, Exeter office was one of the best choices of my life! Exceptional team with Oliver C and Catherine H smoothing the process, expediting everything and keeping us all calm. So professional, friendly and a true team keeping us, the client, front and centre. Heartfelt thank you.

AlanO · 14 November 2020

5/5

Trustpilot

Our Experience with Strutt and Parker

The Strutt & Parker representative for the purchase of our property in Tunbridge Wells acted very promptly and highly efficiently at every step of the process making the purchase side of our complicated move trouble free; we are very grateful for her efforts on our behalf.

Mrs Stewart · 17 August 2021

5/5

Google

I have had the pleasure of working directly with Petra Duffin and Stacy Simms who I would highly recommend. Their professionalism and attention to detail is outstanding, providing excellent communication to myself and the team. They are also both very responsive which makes the whole process so much easier.PositiveProfessionalism

Tara · 26 October 2020

5/5

Google

Recently purchased a flat in the area. Olivia from Strutt & Parker guided us through the whole process, making it smoothe and efficient. From initial viewings to completing the final legal documents, she was a huge help If you are buying, selling or renting in Chelsea or Kensington I would highly recommend!

Gordon · 27 October 2019

5/5

Trustpilot

10/10 Stacy Simms and Petra Duffin

I have had the pleasure of working directly with Petra Duffin and Stacy Simms who I would highly recommend. Their professionalism and attention to detail is outstanding, providing excellent communication to myself and the team. They are also both very responsive which makes the whole process so much easier.

Tara · 19 October 2020

5/5

Trustpilot

I have dealt with a lot of real estate…

I have dealt with a lot of real estate agencies in my life but Meena and the overall Strutt & Parker team are remarkable. Everyone is so kind, helpful and professional and has made the process of finding my dream flat and moving in, the smoothest possible. Thank you!!

Federica · 16 October 2020

5/5

Trustpilot

I cannot fault Strutt and Parker

I cannot fault Strutt and Parker. Michael ( Cambridge) is a wonderful agent with a wealth of knowledge and experience. He is very professional and he, along with the rest of the team handled the sale of our property swiftly and efficiently. Best agency in this City for sure!

Mrs · 22 September 2020

5/5

Trustpilot

Professional, efficient, friendly Letting Company

As a rentee I have always been very happy with Strutt and Parker, Cambridge. They are very professional and efficient in dealing with any issues. The agent for my flat is always friendly and accommodating and quick to answer any queries.

Vanessa · 29 March 2022

5/5

Trustpilot

A professional and trustworthy company

A professional and trustworthy company. Orchid Ho, my renewals negotiator, dealt with my tenancy renewal efficiently and kept me up to date on progress at every point of the renewal.

Jackie · 19 May 2023

5/5

Trustpilot

A well managed sale

A well managed sale throughout viewings, survey and negotiation considering it was during lockdown 2 and 3! So a challenging time. We valued the advise of the experienced agent from Strutt and Parker. We were kept well informed throughout the process and are satisfied with the outcome.

Victoria · 18 February 2021

5/5

Trustpilot

…Exemplary Service

The help we recently received was exemplary. At every step of the process, from viewing, to negotiations through to purchase (and even after) we have nothing but praise for the way we were treated. It was all delivered in a friendly and professional manner.

Helen · 2 July 2021

5/5

Google

One of the best agencies in London. I worked with them twice and can say I got great service and very personal approach. Unlike other agencies where I felt they would sell me anything, Charlotte really tried to understand my needs and find a place that suits me! Highly recommend!!

Ivona · 27 October 2019

5/5

Trustpilot

Petra & Meena in the Chelsea office…

Petra & Meena in the Chelsea office were an absolute pleasure to work with!! They were thoughtful, fun, energetic, patient and kept me posted regularly on how viewings and the general market was going. I look forward to working with S&P again! Many thanks x

Georgie · 18 February 2021

1/5

Trustpilot

DO NOT EVER RENT FROM THIS COMPANY!!!!

DO NOT EVER RENT FROM THIS COMPANY!!!!Shockingly bad company. They do not give pence for the tenants, and what an acceptably rentable property should be. Standards do not exist as far as they're concerned. The Banchory office is the worst, and cut costs for the sake of simple safety and liveable standards.

Da · 28 November 2017

5/5

Trustpilot

A tricky sale

Strutt and Parker in Kent worked particularly hard to sell our unusual property (including annexes with tenants) - calm, well measured advice and action from Andrew Harwood, with support from the rest of the team, got a tricky sale over the line.

Philip · 7 June 2021

5/5

Trustpilot

An excellent experience

An excellent experience. Sarah couldn't have done more - she went above and beyond to get us moved before I started my new job. She kept us informed throughout and is so friendly and professional. Made the house moving process much less stressful!

LG · 21 February 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Strutt & Parker's Google reviews
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