5/5
TrustpilotWe experienced excellent service
We experienced excellent service, advice, follow-through and commitment - thank you Michael & S & P Cambridge!
Trusted Agent profile · Kensington and Chelsea
Strutt & Parker Chelsea reviews in Kensington and Chelsea
★★★★★
567 reviews across 2 platforms
140 Fulham Road, London, SW10 9PY, Kensington and Chelsea, SW10 9PY
Strutt & Parker's office in Kensington and Chelsea, at 140 Fulham Road, is rated 4.5 out of 5 across 567 reviews on two platforms, including 130 Google reviews rated 4.9.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleI would highly recommend Charlotte Hewett: she was extremely helpful, professional, and efficient in finding me a property in Chelsea.
5/5
GoogleDealt with Olivia Leigh. Very pro-active agent. Extremely knowledgeable. Certainly knows how to make a transaction happen. Would highly recommend.
5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish. Sold our house within a week. Thanks Jilly Wellman!
5/5
TrustpilotExcellent communication
Excellent communication. Tom was a pleasure to deal with and managed the transaction extremely professionally.
5/5
TrustpilotHighly recommended
Excellent service from beginning to end. We felt we were in safe hands and we achieved the sale price we were looking for, which other agents were doubtful about. Strutt and Parker were confident they had valued the house correctly and our very first offer was on the button, so their instincts were correct. Would highly recommend these agents.
5/5
TrustpilotHouse Sale
Amy McMenemy at the Perth office has been supporting us with our house sale and has been a great support in answering all our many queries. She was always so helpful, pleasant and nothing was too much trouble.
5/5
TrustpilotFirst class service
We approached Strutt & Parker to sell our property as one of two agents. Gina Simpson of Strutts took the lead on the project and showed we really didn't need anyone else. Cannot speak highly enough about her professionalism, enthusiasm and dedication, and to top it off a very nice person. Restored our faith in the estate agent profession. First class!
3/5
TrustpilotVery friendly staff but some room for improvement
Very friendly staff. However we had to correct and re-write quite a lot of the sales brochure to correct errors. Greater background and checking of prospective purchasers would have helped plus more proactive post viewing feedback and follow up. Achieved a good sale price in the end though.
5/5
GoogleVery professional, kind and friendly service. Special thanks to Laurie and Petra!
5/5
GoogleCharlotte Hewett, Petra Duffin and Charlotte Mckay have been extremely helpful during the process of my renting a flat in London. I'm very happy with the assistance provided; they made sure the flat was perfectly clean and tidy upon my arrival and made everything easy for me, which is very much appreciated considering I was moving in from abroad!
5/5
TrustpilotExcellent service
Excellent service, bespoke, friendly, and last but not least, efficient...Excellent, personal service. Charlotte and Katie are a real professional team: good listening skills to tailor your needs, very efficient in solving problems, making your renting experience as simple as valuable. They are far from the ”cliche” of many estates agents. I will definitely recommend them, and use them again.David
5/5
TrustpilotStrutt and Parker Perth
I used Strutt and Parker to purchase a plot years ago and now I used their services once again when selling it. Very professional and helpful. Always responding to important emails from myself and the solicitor.
5/5
TrustpilotService was excellent from the start
Service was excellent from the start. Strutt & Parker were easy to contact and kept us up to date throughout the purchase of our house. Sarah worked particularly hard to answer questions, get information from vendors and to generally ensure that the purchase went smoothly. We are grateful for the excellent service provided.
5/5
TrustpilotGot shown around a flat that turned out…
Got shown around a flat that turned out not to be for us but the viewing agent Shirlie I must say was brilliant. Knowledgeable about the apartment, the area and developer. Tried to come up with solutions to our issues with the property without being pushy or unrealistic in her suggestions.
5/5
TrustpilotWe have recently sold our property with…
We have recently sold our property with Strutt & Parker. Gina Simpson our agent was so professional and experienced and an absolute pleasure to deal with. She made the whole process from beginning to end a pleasant experience. We really felt like we were very capable hands and couldn’t recommend her and Strutt and Parker more highly.
5/5
TrustpilotSomeone you can trust
Have had a couple of viewings recently as just starting the journey to think about getting more space than we currently have. Been shown around by Katherine who was just great. So relaxed, nice, informed, and just felt really comfortable and supported. Great experience, and will continue working with Katherine as we look to find out next place.
5/5
GoogleI would completely recommend anyone looking for somewhere to rent in SW10 to get in contact with Charlotte Hewett. She was extremely helpful in guiding me around the local area and finding a property that suits my needs. In addition, she worked very hard to help me move in before my deadline and the whole process was done within a week.
5/5
TrustpilotResponsive, communicative, and helpful
We have been tenants at a property managed by Strutt & Parker for the last two and a half years. During that time they have been quick to respond to any communications, helpful, and super attentive to any of our needs. Would also like to highlight Jay specifically who has been absolutely fantastic through everything.
1/5
TrustpilotBAD PROPERTY MANAGEMENT
Watch out from this property management. They steal your money and they don’t do anything. I have a roof leak reported several times for a year and they just don’t care. People leave shoes and personal belongings in common areas which is forbidden for fire hazards, and they don’t do anything. Very bad.
5/5
TrustpilotGerrards Cross Team provide excellent service
I sold and bought using the services of Strutt & Parker Gerrards Cross Branch. It was an excellent service provided by an outstanding TEAM. They were knowledgeable, patient and helpful at all times and provided reassurance and support during some difficult times. They were always "there" and communications were clear and timely throughout. very highly recommended
1/5
TrustpilotIf I could have given less I would…
If I could have given less I would have.The agent did not turn up for our viewing in Chelsea, I contacted their office before the appointment time to confirm the appointment, they said they would get back to me, I am still waiting. Completely wasted my morning. Vendors be aware they may be costing you sales.
5/5
GoogleCharlotte is professional, helpful and efficient. More sources than other agencies.
5/5
TrustpilotThe Best in Town !
We have let our unique contemporary property in extensive organic gardens through Strutt and Parker, Gerrards Cross for the last 15 years. We have been hugely impressed with their service, right from the advertising and marketing stage thru to the final contracts.The team is always available at the end of the phone with advice and support.
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