Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotBy the end of 2025, I had switched almost entirely to DuckDuckGo for search
I can explain in detail why this happened. Search accuracy is important to me. If I'm looking for a specific query, I don't need any synonyms or anything like that. I need exactly what I'm looking for! Google simply killed exact search with their newest algorithm. They have become so commercialized that it is almost impossible for a young business to advance in competitive niches without investing in advertising. Even in low-frequency niches, a site made in the early 2000s can be in the top, while all modern sites are far behind. It seems that some niches have simply been captured by Google managers and their relatives!
Serhii · 25 November 2025
★★★★★ 5/5
TrustpilotSuperior pest control firm
I have experienced many different pest control firms in the last 10years for a number of different properties & after much disappointment this last year in particular with the lack of detail on required proofing, I researched a number of firms & came across The Pied Piper who I have been extremely impressed with i.e., their fast responses/replies, their frankness & their attention to detail - example; photos of holes/gaps that need proofing & materials to use & guidance on how best to do the proofing to achieve the best end result.
Laura · 24 November 2025
★★★★★ 1/5
TrustpilotUsless Google support with usless team…
Usless Google support with usless team i have transactions error it's been weeks they didn't fix it ,i contacted support everyday and they can't help me they keep telling me to wait 48h every 48h , very low company has google become every should stop using their services and support them they need to go back down so they start to care about customers I will buy iPhone or anything but Google, can't fix problem they did trash company
Abood · 25 November 2025
★★★★★ 5/5
TrustpilotI highly recommend this car detailer
I highly recommend this car detailer Matthew from GARN in Townsville! He had a pretty grotty situation to deal with when he did my car, but he was so professional and didn’t make me feel embarrassed about it at all.
Nazareth · 17 September 2026
★★★★★ 1/5
Trustpilotall i wanna say
all i wanna say, is that google is fk sh1, android to turn off tunr on AI, why? Why power button do enything else? WHen i wanna search in google.... againg AI. Do not use google. boicot. we need alternative
Trace · 15 September 2026
★★★★★ 1/5
TrustpilotGoogle is the last piece of crap
Google is the last piece of crap, do not use their own services / my Business!
Gino · 17 March 2026
★★★★★ 5/5
GoogleI instructed Savills to sell my flat recently. They were excellent from start to finish and their support and advice was invaluable. I don’t think another agent would have got the price they did, particularly in this difficult market. Stuart Newton-Tyers was standout, in his client service, in securing the sale and in the support he provided after the sale was agreed and up to completion. Both Amanda and Charlie were also excellent and an absolute pleasure to deal with. I would whole heartedly recommend the Savills Kensington Office.
Camilla · 26 October 2023
★★★★★ 5/5
TrustpilotAn Excellent service
Visited Ross Reclamation for the first time yesterday. Wish I had found it years ago. Fantastic selection of flagstones, tiles, slates etc. etc. Michael, the owner, and Helen at the site are very friendly and extremely helpful. Our chosen flagstones were delivered by Michael the same afternoon. Excellent service.
Mr · 21 June 2026
★★★★★ 5/5
GoogleExcellent work from Toby and Antonia in finding and securing a new flat. Toby was very competent, dedicated, and took great initiative to help smooth out various issues. He was even contactable on weekends and days he was off sick. Highly recommended
Seng · 26 May 2025
★★★★★ 1/5
TrustpilotTOTAL SCAM!!!!!
They don't let me see my transactions. They take money from me every month but I can't see what it's for..!!!!
TOTAL SCAM!!!! THIS WHOLE COMPANY IS A SCAM!!!!!
Göran · 10 October 2026
★★★★★ 1/5
TrustpilotReally Poor Service
I have found myself locked out of my Google account because I used two factor authentication and no longer have access to the phone I used. Their recovery process is all automated and keeps declining me and I have no way of contacting anyone about this, so I am paying Google for subscriptions that I am unable to use and I cannot cancel them.
Paul · 21 January 2026
★★★★★ 5/5
GoogleWe rented a flat with David Warren from Savills Kensington. He was great. Friendly, efficient and very helpful at all stages of the process. No hesitation whatsoever in recommending him and the team at Savills.
Trevor · 16 December 2025
Agent replied · 16 April 2026
Trevor thank you so much for your kind words and so pleased that you found the apartment you wanted and that David was great to deal with.
★★★★★ 1/5
TrustpilotGoogle not fixing known problem
Bought a pixel 9 pro April 25. Fast forward to March 26, the phone has long green lines up the screen and I can no longer use touch functionality. It has normal wear and tear but due to the tiniest dent on the side of the device, the Google third party repair centre denied it's warranty.
Chris · 19 March 2026
★★★★★ 5/5
GoogleI have used Savills once before and was impressed with their work.
I asked them to sell my mothers house as she had recently died. The property market was disintegrating but Kit Allen, from Savills Kensington did everything brilliantly. Plenty of appropriate viewings and a solid buyer within 5 weeks. We completed 2 months after the house went on the market. That was amasing. Thank you Savills, you were wonderful all the way through.
Harriet · 26 October 2023
★★★★★ 1/5
TrustpilotDisappointing
I had a genuine experience with a rental car company and wanted to leave a positive review about their quick and professional handling of a refund request after an incident.
Aida · 19 September 2026
★★★★★ 5/5
TrustpilotGoogle are great
Google are great. Im a Google Pixel user and their hardware and software is the best in the business. We have to keep Big Tech in the hands of the Americans.
Robbie · 9 September 2026
★★★★★ 5/5
GoogleHuge thank you to Antonia who found the perfect apartment for us! We have been in our new home for nearly 2 months and we are very happy with it. Antonia was efficient, professional, responsive and very helpful. Together with the professional services from the Savills team, they made the whole process of moving into our new home smooth and easy.
Fi · 26 October 2021
Agent replied · 25 October 2024
Fiona thank you so much for your feedback and I am so pleased you were not only happy with the service from Antonia and the Savills team but also happy with your flat. It is so nice that you are happy in a Phillimore property they really are super apartments and we pride ourselves only the letting and management.
★★★★★ 1/5
Trustpilotsearch is unusable- everything is AI…
search is unusable- everything is AI slop, that's never right about anything.... there is ZERO support from the slop-o-matics from google ai slop farms.
DigitalHippy · 10 October 2026
★★★★★ 5/5
GoogleCharlotte was very professional, helpful, friendly and always responded as soon as she could. Savills Kensington is very professional, kind and friendly branch. For me , all in all, it was so far one of the best real estate agencies I dealt with in many years. Highly recommend! Thank you for all your hard work and time.PositiveResponsiveness, Quality, Professionalism
Eva · 26 October 2021
Agent replied · 25 October 2024
Thank you so much Eva so lovely of you to write. Enjoy your flat
★★★★★ 1/5
TrustpilotPoor stupid service
So my crucial information and contact with solicitors was attached to my email address these idiots closed down my email without no warning, loosing my legal case
Director · 20 September 2026
★★★★★ 3/5
TrustpilotGoogle has been very helpful
Google has been very helpful, the google Drive is very easy to use and store data online.
Marry · 24 November 2025
★★★★★ 1/5
TrustpilotI try and research some information I…
I try and research some information I search about reddit. Now Google tells me I can't search Reddit unless I get the reddit app. What the hell is all the reddit crap come up on a Google search.
Keith · 20 June 2026
★★★★★ 5/5
GoogleWe found a flat to rent with Savills in a tricky rental market; Louise and Kornelija were great to work with, very helpful, always responsive and extremely professional.
Sapna · 16 April 2024
Agent replied · 25 October 2024
Thank you so much for your lovely message and it has been a pleasure. i hope you will be very happy in the apartment.
★★★★★ 2/5
TrustpilotOnce trustworthy not just MONEY
I have been seeing paid ads at the top of the search page! SHAME SHAME ON GOOGLE! Whatever happened to the TRUST!😡😡👎👎🎖
SPC · 30 September 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.