Trusted Agent profile · Kensington and Chelsea

Savills Chelsea reviews in Kensington and Chelsea

4.2

★★★★★ Great

1,918 reviews across 2 platforms

196-200 Fulham Road, London, SW10 9PN, Kensington and Chelsea, SW10 9PN

Savills's office in Kensington and Chelsea, at 196-200 Fulham Road, is rated 4.2 out of 5 across 1,918 reviews on two platforms, including 113 Google reviews rated 4.9.

Google logo

4.9 / 5

113

Reviews on Google

This office

Trustpilot logo

1,805

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

1/5

Trustpilot

External cleaning operative (Retail Park ) Metrocenter

Regrettably at this time we will not be inviting you to the next stage, as we had other applications which met the role requirements more closely.

V · 12 February 2022

5/5

Trustpilot

good experience

Lauren helped us check out and she is very responsive.

M · 8 September 2023

5/5

Google

Olivia helped me find my new home and I couldn't be happier. She was incredibly helpful throughout the whole process.

Micaela · 25 October 2022

1/5

Trustpilot

Dishonest

Dishonest, unapologetic, rude and arrogant.

Adam · 6 September 2018

Agent replied · 23 October 2024

Hi Adam, sorry to hear your feedback. Savills endeavours to give the best possible service so we would like to address any concerns you have. Please email your contact details and further information to socialmedia@savills.com so that we can investigate.

5/5

Google

We are very satisfied by the overall service Savills provided us. Olivia, our agent, was on top of things. I can confidently say that she has been the best agent we have dealt with so far.

Elena · 26 October 2018

5/5

Trustpilot

Excellent customer service

We never hesitate using Savills when it comes to renting or selling our properties as we have found them not only efficient and organised, but also genuine, lovely people to deal with.

Natalie · 6 July 2020

5/5

Trustpilot

kind and helpful

ready to help, kind and professional

Yan · 27 October 2023

5/5

Trustpilot

I moved with Savills and found the …

I moved with Savills and found the process straight forward and excellent from start to finish. The team were helpful with all my queries and made moving home with them a delight! Would recommend to everyone.

Thaisa · 20 November 2017

5/5

Trustpilot

Great service from a professional and…

Great service from a professional and polite team

Adrian · 9 June 2023

5/5

Google

Rating only, no written review.

Amar · 14 April 2026

1/5

Trustpilot

Toxic environment

Toxic environment, toxic managers, certain support staff treated appallingly badly - do not work for Savills if you value your mental health.

Caroline · 9 October 2020

5/5

Google

Really happy with the service provided by the team at Savills Chelsea. I would recommend it 100%

Alexandra · 25 October 2021

1/5

Trustpilot

Stop sending me spam in the mail

Stop sending me spam in the mail. It comes in an envelope and all that makes it look NOT like spam. So annoying.

GDS · 10 January 2020

5/5

Google

Very professional and helpful, any occured issues were resolved without any delays. Would not go to any other agecy, thank you Savills team.

Alleena79 · 10 January 2018

5/5

Trustpilot

Brilliant

they are very good agency,we have tried them so many times and they have not failed they help between landlord and tenant...thanks to them

James · 20 May 2014

5/5

Google

Very professional and great service from all team!

Karl · 25 October 2021

1/5

Trustpilot

Time waster

Time waster, lot of Ghost properties seem their business is just collect information from buyers

MrA · 28 January 2020

5/5

Google

Spoke with Poppy, Great help Excellent Service.

Akinkunmi · 12 November 2021

5/5

Google

Spoke with Poppy, Great help Excellent Service.

Kylah · 25 October 2021

1/5

Trustpilot

Auction Property

Steve · 21 October 2025

5/5

Google

Absolutely faultless service from Olivia, understanding, courteous and professional. Property she represented was exceptional.

Mr · 26 October 2019

3/5

Google

Professional welcome but an impression that if it's not you it will be someone else...

Jean-Pierre · 26 October 2017

5/5

Google

Olivia did a great job! Many thanks!

Steven · 25 October 2020

5/5

Google

Everyone in the office is very helpful, friendly and professional.

Suzie · 26 October 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews

Questions about Savills Chelsea

How many reviews does Savills Chelsea have?

Savills's Kensington and Chelsea office has 1,918 reviews across two platforms: 113 on Google, 1,805 on Trustpilot (across the whole business).

What is Savills Chelsea's rating?

Savills Chelsea is rated 4.2 out of 5 across all 1,918 reviews, and 4.9 out of 5 on Google from 113 reviews.

Where is Savills's Kensington and Chelsea office?

Savills Chelsea, 196-200 Fulham Road, London, SW10 9PN, Kensington and Chelsea, SW10 9PN.

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