4/5
TrustpilotGood experience overall and would use…
Good experience overall and would use again. Sometimes relatively slow in getting back on issues with the flat and often quicker to go direct to Landlord.
Trusted Agent profile · Kensington and Chelsea
Savills Chelsea reviews in Kensington and Chelsea
★★★★★
1,927 reviews across 2 platforms
196-200 Fulham Road, London, SW10 9PN, Kensington and Chelsea, SW10 9PN
Savills's office in Kensington and Chelsea, at 196-200 Fulham Road, is rated 4.2 out of 5 across 1,927 reviews on two platforms, including 113 Google reviews rated 4.9.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotAlways a pleasure to deal with Savills
Always a pleasure to deal with Savills. They said they would sell and they delivered. Thank you to the great team in Battersea Park
5/5
TrustpilotSavills have been incredibly efficient…
Savills have been incredibly efficient from finding a tenant to them moving in
Agent replied · 23 October 2024
Thank you, Trevor. We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat first class service provided by…
Great first class service provided by Sholto. Fully updated from start to finish.
Agent replied · 23 October 2024
Thank you for the positive review, Greg. It has been a pleasure dealing with you and enjoy your new home!Regards, Sholto
5/5
TrustpilotExcellent service and very easy to deal…
Excellent service and very easy to deal with the whole team at Savills
Agent replied · 23 October 2024
Dear Stephen, we really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotProfessional and very competent
During a slightly complicated purchase, Savills did an excellent job of keeping things moving forwards. Kay McKluskey handled the purchase and we found her to be professional, friendly and incredibly responsive. We would have no doubts in highly recommending both Savills and Kay.
2/5
TrustpilotBAD CUSTOMER SERVICE!!
BAD CUSTOMER SERVICE!!! I put the 3 time this review, trust pilot delete all the time and I don’t understand why ??? That very strange!!!
5/5
TrustpilotSavills provided an excellent service…
Savills provided an excellent service in marketing and selling Nether Balgillo famhouse.
Agent replied · 23 October 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
1/5
TrustpilotI am a tenant who rents a property…
I am a tenant who rents a property through Savills, they could not be any worse. Not recommended.
Agent replied · 23 October 2024
Hi Kevin, we're sorry to read your review. We would like to investigate this - please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotThe entire team led by Sue where on top…
The entire team led by Sue where on top of every aspect of the process, finding a buyer immediately and guiding us all through to exchange.
5/5
TrustpilotSavills were great…
My recent experience with Savills was excellent. Aileen dealt with the sale of my house and did a great job. She kept me informed and was enthusiastic and professional throughout. I am very happy with the service they gave
5/5
TrustpilotFabulous service from Jess Exley
A fabulous service from Jess Exley at Savills. Professional, helpful, friendly and very knowledgeable. Exactly what we needed when choosing our new home. Thank you so much for all of your time and effort, great job! We love our new place 😁.
5/5
TrustpilotSaville's were excellent throughout the…
Saville's were excellent throughout the process of buying our house. Honest, transparent and always helpful, we were very well served.
1/5
TrustpilotProbably the worst customer service I have ever experienced!
We’ve just had to pull out of our sale and purchase, mostly due to developers solicitors being unreasonable, which isn’t Savills fault. However, what I am absolutely gobsmacked at is the appalling customer service received by 2 Savills members of staff on site. Arrogant, opinionated,rude, deceitful, argumentative....where to begin!
4/5
TrustpilotGot the house we wanted
Savills team helped us navigate a tricky purchase to a tight deadline.
Agent replied · 23 October 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
GoogleThe perfect agency ! Ciara makes everything simple and easy when moving is already such a hassle, thank you !
1/5
TrustpilotThese agents do not help vulnerable…
These agents do not help vulnerable tenants. They are con artists and should be avoided at all costs!!
Agent replied · 23 October 2024
Hi Deb, we’re sorry to hear your feedback. Please can you email lettingscustomerservices@savills.com with further information? We will then be able to investigate this. Thanks
1/5
TrustpilotWould avoid and all costs
Would avoid and all costs, liars, and try to keep deposits.
5/5
TrustpilotSell with the experts
Reliable, personal and professional with unique experience and expertise. Sold
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
4/5
TrustpilotGreat service from Harry Fisher in a…
Great service from Harry Fisher in a very difficult market.
Agent replied · 23 October 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotProfessional and efficient!
Very professional and efficient service. I would highly recommend.
Agent replied · 23 October 2024
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
GoogleDelighted with the excellent service of C Williams.
5/5
TrustpilotGreat Service throughout
Knowledgable, professional & caring service from the whole team. Very rare to find!
Agent replied · 23 October 2024
Thank you for your kind words and for taking the time to post a review.
4/5
TrustpilotAziz from Savills was efficient
Aziz from Savills was efficient, responsive, kind and patient though out the entire process. We found a lovely flat for our family
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
