Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbdullah is an excellent tenancy…
Abdullah is an excellent tenancy manager from a landlord perspective - quickly deals with issues alone if we are not needed and provides several options for remedies when we need to get involved. Very courteous and efficient
Tim · 27 September 2023
Agent replied · 25 October 2024
Dear Tim, Thank you for your kind comments regarding Abdullah and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotProperty manager experience
Cameron is a new property manager for me and so far been great at responding quickly and resolving the issues. I am very impressed and wanted to thank for all the efforts!
Dasha · 19 January 2024
Agent replied · 25 October 2024
Dear Dasha, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotAmazing experience
Dear Marsh & Parsons Team,I am writing to express my sincere appreciation for the exceptional service provided by Charles, one of your esteemed team members. His attention to detail, professionalism, and customer-centric approach truly stood out. Charles' commitment to ensuring my satisfaction made me feel like a valued customer throughout the entire process.I am so impressed with Charles' service that I have already recommended him to friends. His expertise and friendly demeanor make him an asset to Marsh & Parsons. In a market where personalized service is crucial, Charles' outstanding performance reflects positively on your agency. Thank you for maintaining such high standards, and I look forward to future interactions.
Gautam · 18 January 2024
Agent replied · 25 October 2024
Dear Gautam, Thank you for taking the time to leave a lovely review regarding Charles. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotReally helpful follow up by Property…
Really helpful follow up by Property Manager - Abdullah LeghariAll sorts of little and not so little things from Kitchen doors to leaking radiators - all a weight off my mindA big thank you to Abdullah
Robert · 12 October 2023
Agent replied · 25 October 2024
Dear Robert, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
GoogleWent on a few viewings with Dani and he explained everything clearly making the process very easy and stress free for me.
Robbie · 4 October 2026
★★★★★ 5/5
TrustpilotGreat experience
Derbhla has been so responsive and amazing to us. Any maintenance issue we have, she responds quickly and always gets in touch with our landlord immediately. Would highly recommend using them to manage your properties.
Customer · 2 November 2023
Agent replied · 25 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotPhoebe and the letting team.
Phoebe and the other members of the Marsh & Parsons letting team, have been a superb asset and help over the last 10+ years. Through out this period they have kept a watchful eye over my property and looked after my tenants and myself with a cheerful demeanour. When maintenance issues arose, as invariably they do, they promptly attended the property carried out the works required without fuss. Marsh & Parson also ensured that I had high calibre and long standing tenants (to be honest over the many years of using M&Ps services I only actually had two different tenants - a period of around 20+ years). Can highly recommend M&P
Matthew · 10 January 2024
Agent replied · 25 October 2024
Dear Matthew, Thank you for taking the time to leave a lovely review regarding Phoebe. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent
Excellent - James Cutting at South Ken office knows how to do things. We moved from another well known agent having had very few viewings and no offers over 4 months. James recommended making basic improvements to a dated flat and staging it. We had two offers within two weeks and completed at the asking price. It was worth paying a little more in commission.
IH · 14 October 2024
Agent replied · 22 November 2024
Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we hope to be able to assist you again in the future. Kind regards, Lesley
★★★★★ 5/5
TrustpilotGreat service from a Tenancy Manager
Recently, the Tenancy Manager Daniel Leung, has worked on a few change of tenancies for my rental property. He has been excellent! Super attentive and efficient, and good attention to details. He has made the process really seamless for my tenants and me. He has been an excellent client facing representative for Marsh & Parsons, and I will continue using them for sure! Thanks again to Daniel Leung/Marsh&Parsons.
Betty · 23 August 2024
Agent replied · 25 October 2024
Dear Betty, Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleMarsh & Parsons recently advised on the sale of our flat in Notting Hill. The team were professional to deal with throughout, very responsive and gave considered advice whenever challenges arose. We completed the sale in quick timescales. I would recommend Gareth Kelly and team very highly
Tom · 23 October 2022
Agent replied · 22 October 2024
Hi Tom, thank you so much for taking the time to leave this positive review! We're delighted that you are happy with your experience with us and we will be sure to pass your feedback onto Gareth and the rest of our team in Notting Hill. All the best, Marsh & Parsons
★★★★★ 5/5
TrustpilotGreat Service From Jasmin
Jasmin is very efficient and a delightful individual to deal with, nothing seems to be too much trouble
Clive · 24 September 2024
Agent replied · 25 October 2024
Dear Clive, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley
★★★★★ 5/5
TrustpilotDaniel Leung was very very helpful and…
Daniel Leung was very very helpful and did everything possible to help sort out some issues. He was very professional and personable.
Rosie · 19 July 2024
Agent replied · 25 October 2024
Dear Rosie, Thank you for leaving a 5* review. We look forward to seeing you again in one of our offices. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotDerbhla has been amazing with helping…
Derbhla has been amazing with helping my daughter with her change of occupancy, she ensured everything was done in a timely manner and my daughter is extremely happy!
Edward · 27 March 2024
Agent replied · 25 October 2024
Dear Edward, Thank you for taking the time to leave a wonderful 5* review. Derbhla will be thrilled to read your kind comments. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotAbdullah Leghari has been very…
Abdullah Leghari has been very helpful with my apartment and getting it rentable. Nothing is a problem for Abdullah. He is very professional and effiecient at his job. Great work Abdullah keep up the good work!
A · 20 September 2023
Agent replied · 25 October 2024
Dear A Patel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotMaha Iqbal is highly efficient
Maha Iqbal is highly efficient, hugely resourceful and enormously considerate. She does Marsh & Parsons huge credit and has handled looking after my property with sensitivity and consideration. She's a rare asset.
Frodsham · 20 December 2023
Agent replied · 25 October 2024
Dear Frodsham, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better. We hope that we can assist you in the future. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotEdward has been brilliant
Edward has been brilliant. Very efficient and actually picks up the phone and calls! A rarity these days when everything is done via email. Can recommend. Very professional.
Happy · 15 March 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotNara at M&P is awesome
Nara is awesome. She was always really helpful and dealt with any queries promptly. She showed real professionalism and was very pleasant to deal with. Thanks Nara !
Dan · 14 March 2024
Agent replied · 25 October 2024
Dear Dan, Thank you for taking the time to leave a lovely review regarding Nara. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GoogleExtremely helpful and responsive. Really made a huge difference in my relocation to the UK.
Rene · 2 April 2026
Agent replied · 16 April 2026
Dear Rene, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma
★★★★★ 5/5
TrustpilotWeronika Lajborek
Weronika Lajborek - In the absence of our tenancy manager Weronika dealt with my many queries calmly, swiftly and ultimately correctly. Unfortunately there had been an error in the apportionment of rent between tenancies however Weronika took the time to understand the situation, consult her accounting team and ultimately resolve the matter in a very short space of time. She also took the time to provide a full explanation via an email detailing the sums due back to myself from the tenancy crossover. I would rate my experience of dealing with Weronika very highly and I wish her well in her career.
AM · 14 December 2023
Agent replied · 25 October 2024
Dear AM, Thank you for your kind comments regarding the team and your 5* review. We really appreciate you taking the time to leave a review and wish you all the best in your new home. Kind regards, Lesley Alford, Customer Relations Team
★★★★★ 5/5
TrustpilotDaniel has been excellent in our…
Daniel has been excellent in our transfer of tenancy process which was complex and all went smoothly. Thank you Daniel
NBc · 6 August 2024
Agent replied · 25 October 2024
Thank you for your kind comments regarding Daniel and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team
★★★★★ 5/5
GoogleAmazing experience. Patricia helped me during my apartment search in January 2023 and she was the absolute best! We were looking for a rental property in Notting Hill and saw some great properties. We were always in contact, she also gave me some amazing tips and was a very helpful point of reference during this process, always available to answer any questions and provide any additional information on the properties. And such a wonderful person. Great experience !
Virginia · 26 January 2024
Agent replied · 22 October 2024
Dear Virginia, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
TrustpilotExcellent
Daniel was excellent helping to sort our situation in a short time-frame - easy to contact, always helpful and very efficient. Thanks for all your help!
Lucy · 17 April 2024
Agent replied · 25 October 2024
Dear Lucy, Thank you for the 5* review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Lesley, Customer Relations Team
★★★★★ 5/5
GooglePatricia was absolutely great. Professional caring and with a tailored approach to the client s needs I highly recommend working with her and agency and hope our paths cross again in the future !
Daphne · 21 April 2025
★★★★★ 4/5
TrustpilotMarsh & Parsons
Marsh & Parsons is a responsive estate agent in particular Abdullah Leghari has been an incredibly helpful Property Manager during my time at one of the properties he managed! I would recommend him!
Abisola · 13 November 2023
Agent replied · 25 October 2024
Dear Abisola, Thank you for taking the time to leave such a great review, your comments are really appreciated. Kind regards, Lesley Alford, Customer Relations Team
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