5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Thomas, Thank you for leaving a 5 star Google review.We look forward to seeing you again in one of our offices. Kind regards, Hayley
Trusted Agent profile · Kensington and Chelsea
Marsh & Parsons North Kensington reviews in Kensington and Chelsea
★★★★★
922 reviews across 2 platforms
136 Lancaster Road, London, W11 1QU, Kensington and Chelsea, W11 1QU
Marsh & Parsons's office in Kensington and Chelsea, at 136 Lancaster Road, is rated 4.2 out of 5 across 922 reviews on two platforms, including 136 Google reviews rated 4.7.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Google1/5
TrustpilotWorst agency ever
Worst agency ever. Please avoid at all costs....don't make that mistake. You will regret.
1/5
TrustpilotCriminal agency providing false and…
Criminal agency providing false and misleading information and stealing client's money.
1/5
Trustpilota dishonest agency
a dishonest agency, to be avoided
5/5
TrustpilotVery professional and thorough efforts
Rating only, no written review.
Agent replied · 25 October 2024
Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotResponsive and easy to deal with
Rating only, no written review.
Agent replied · 25 October 2024
Dear Giulio, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGeena helped resolve my issue
Rating only, no written review.
Agent replied · 25 October 2024
Dear Louise, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery friendly and helpful staff
Rating only, no written review.
Agent replied · 25 October 2024
Dear Meinolf, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotWe had a great service.
Rating only, no written review.
Agent replied · 25 October 2024
Dear Dan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotHelpful and attentive
Rating only, no written review.
Agent replied · 25 October 2024
Dear Richard, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood communication.
Rating only, no written review.
Agent replied · 25 October 2024
Dear Robert, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotVery efficient and good communicators.
Rating only, no written review.
Agent replied · 25 October 2024
Dear Guy, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotWill W the best!
Will W. Best agent!
Agent replied · 25 October 2024
Dear Saskia, Thank you for leaving a 5* review. Kind regards, Lesley, Customer Relations Team
5/5
TrustpilotGood communication and efficient service
Rating only, no written review.
Agent replied · 25 October 2024
Dear C Evelyn, Thank you for taking the time to rate your service. Kind regards, Lesley Alford, Customer Relations Team
4/5
TrustpilotMarsh and Parsons have a good network of contractors for timely resolution of issues within the rental property
Rating only, no written review.
Agent replied · 25 October 2024
Dear A. Tewari, Thank you for the 4* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers. Kind regards, Lesley Alford, Customer Relations Team
5/5
TrustpilotEfficient and friendly service.
Rating only, no written review.
Agent replied · 25 October 2024
Dear Jo, Thank you for your lovely words and for leaving a 5* review. Kind regards, Lesley Alford, Customer Relations Team
1/5
TrustpilotAbsolutely terrible....
Rating only, no written review.
Agent replied · 25 October 2024
Hi Antonio, we are unfortunately unable to find your details on our system, but please do get in touch directly if you have anything you would like to discuss. Kind regards, Marsh & Parsons
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
