Trusted Agent profile · Kensington and Chelsea
★★★★★
1,545 reviews across 2 platforms
160 Old Brompton Road, South Kensington, London, SW5 0BA, Kensington and Chelsea, SW5 0BA
Part of Knight Frank, see every office.
Knight Frank's office in Kensington and Chelsea, at 160 Old Brompton Road, is rated 4.9 out of 5 across 1,545 reviews on two platforms, including 110 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Knight Frank South Kensington Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
TrustpilotWe dealt with Laura Eaton for our first…
We dealt with Laura Eaton for our first tenancy with KF and she had been first class. Great communication and empathy would highly recommend quick to respond drop out queries and great follow up. Well done Laura.
Thank you Bridgeen, it has been a pleasure to assist you and Howard, I hope all goes well with the unpackingKind regardsLaura
5/5
TrustpilotAva HO is my property manager and she’s…
Ava HO is my property manager and she’s a star, always proactive and responsive when I have an issue, ensuring a smooth communication! Thank you so much!!
Hi Sidonie, Thank you so much for your kind words. I’m really glad I could help. Please feel free to reach out anytime. Best regards, Ava
5/5
TrustpilotOur Property Manager
Our Property Manager, Ava Ho, has been doing a great job in managing our property. She is efficient, proactive and professional. Definitely an asset to the company!
Hi Catherine, Thank you so much for your kind feedback, I really appreciate it and it’s been a pleasure working with you. Best regards, Ava
5/5
Trustpilot2024 Renewal with Vinnie
Dealing with our 2024 renewal with Vinnie was seamless! He was very responsive and fair-minded throughout the process, finally drafting our renewal addendum extremely promptly within an hour of our final agreement with the landlord.
Dear William,Thank you for the lovely review.It was a pleasure to assist you in the process and thank you for choosing Knight Frank.Kind regards,Vinnie
5/5
TrustpilotHenry - Knnight Frank
Henry is our property manager; he is always extremely swift in responding, and effective at generating the necessary action to ensure any problem we have is resolved efficiently. He is also very kind and genuine.
Thank you very much for your kind words Dan. I pray I continue to deliver high quality service to you as a Knight Frank Client and continue to give my best as your property manager. Thank you once again.Henry
5/5
TrustpilotThank you to Regvita B
Thank you to Regvita B. for all her support & help through my (little) technical glitches at my flat. She is always available and comes back to me really quickly which is much appreciated. A
Thank you for your feedback and its my pleasure assisting you, please do not hesitate to contact me should you require anything else.Regvita
5/5
TrustpilotWe recently purchased our house through…
We recently purchased our house through Knight Frank Clifton. Rachael Hancock and team supported us on the sales progression. She kept us informed and chased the vendor when necessary to keep momentum during conveyancing. Rachael and team were professional and responsive.
Many thanks for taking the time to leave a review. It was a team effort with yourselves to get this across the line. We hope you will be very happy in your new home.
5/5
TrustpilotKavita and Katie are great.
Thank you so much for your lovely review! Kavita and I really appreciate your kind words and are so pleased we could help. Kind regards, Katie
5/5
TrustpilotExcellent Experience
I worked with the Knight Frank team to get my property marketed and rented over the last few months. I interacted with a number of their team members (Zara, Stefanie, Allan- Ongoing Property Manager) during this time and found them all to be very professional and responsive to my needs. I genuinely felt they were looking out for my best interest and not simply trying to find any tenant. I would recommend their services to a potential client.
Thank you for your kind words Jumoke, and it was a pleasure finding you a tenant.We look forward to continuing to work with you. All the best,Kavita and the Ascot team
5/5
TrustpilotExcellent service from Knight Frank
Excellent service from Knight Frank . They have been looking after my property for many years . Always sending me necessary emails and updates regarding my flat . Thank you to Regvita Burdiniene and Charlotte Maclean and the lettings team . Everyone very professional and helpful.
Thank you for your kind words Maryam. It has been a pleasure to assist you with your renewal and to manage your property. Please don’t hesitate to contact us should you require any further assistance.Regvita and Charlotte
5/5
TrustpilotSummer White - helpful and responsive in our Lettings process
Summer was really helpful when arranging to view the property with my partner and following this, she was has been very responsive in facilitating the process of letting the property. Thanks for your help so far Summer!
Dear Steph, thank you for your kind words, I am delighted to have found a great home for both of you. Best wishesSummer
5/5
TrustpilotJamie Vass
Jamie Vass and the KF team supporting him were excellent. Jamie was extremely efficient ; excellent re his communication ; very thorough; quick and responsive ; all executed with a warm and charming style. A credit to KF. And an excellent rental outcome. Gavin
Thank you Gavin. It was a pleasure assisting you and I do hope everything is going well. Thank you again. Jamie
5/5
TrustpilotExcellent service from Knight Frank
We have had an excellent experience with Knight Frank that we are using as our agent for renting out our appartment. In particular Louna has been very proactive and helpful and I would strongly recommend her services.
Dear Julien and Mervy, Thank you for your kind words. It was a pleasure helping you on this occasion. Best wishes,Louna
5/5
TrustpilotExtremely professional and helpful…
Extremely professional and helpful throughout. Catrin Baker has been particularly impressive in the speed and supportiveness of her responses. It makes us as tenants feel very looked after and that we will be safe and happy in our new flat
Dear JonathanIt has been a pleasure to help you with your move. I am here to help should you need anything further.Kind regardsCatrin
5/5
TrustpilotAlways there for us
Throughout the long drawn out sale of our property, Francesca Leighton-Scott and her team provided exemplary service. Professional, friendly, approachable. In particular dealing co-operatively with another agent, following up leads and dealing with the need to conclude urgently for personal reasons. Highly recommended.
Thank you for your kind words Marian. It has been a journey, and I am so pleased that the patience and persistence paid off. It was a pleasure working with you both. Kindest regards, Francesca.
5/5
TrustpilotProfessional, friendly and helpful
From my initial contact with Lexi, subsequent viewings with James, and diligent follow-up from Lexi I found them to be professional, friendly and helpful throughout.Lexi is truly an asset to the Knight Frank team.
Thank you so much for your kind words. It was an absolute pleasure to help you and we hope to work together again in the future! If we can ever be of assistance, please do let us know.Best wishes,Lexi and James
5/5
TrustpilotVery positive experience!
Ines was excellent from start to finish - super proactive and communicative. A country mile ahead of other chaotic estate agent dealings I’ve had in the past over the years!
Thank you Ed for your feedback, So pleased I was able to assist with your search!All the best, Ines
5/5
TrustpilotGreat Experience
James Szalay was very polite and professional and we had a pleasant experience and got the apartment we wanted. There's been a bit of back and forth with tenant verification platform, but other than that everything was great!
Thank you for the kind review, Alex.I hope that you are enjoying your new home.Please do let me know if I can help with anything else in the future.Very best,James
5/5
Trustpilotmove-out
Alfie Rippon has been incredibly responsible and polite throughout the entire process of my move-out. He was extremely helpful and made everything so much easier. I really appreciate his professionalism and support!
Dear Bingyuan,Thank you for the review and kind words. I’m glad I was able to assist with this process.All the best,Alfie
5/5
GoogleI called Knight Frank and was put through to Laura Watts, I told her exactly what I wanted and she found numerous places to look at. We went to visit them all, and they were all perfect and identical to my description. She was also great at telling me good places in the area to visit and was very bubbly and kind. Laura made the whole experience of finding a flat very easy and it was all finalised without a hassle. Thank you so much for your help!!!!
Dear Mr West, thank you very much for your kind review. We are glad you enjoyed your experience with Knight Frank and we hope you have settled well into your new flat. Kind Regards, Georgia Banner
5/5
TrustpilotEhteshaam has been a great help he…
Ehteshaam has been a great help he always gets back to me by return. I contact him regularly and he always has the correct information back to me same day.
Thank you very much for your glowing review Denise! I am glad I could be of assistance to you and your company. Please feel free to contact me for any queries you may have in the future.Ehteshaam
5/5
TrustpilotDaisy is very attentive
Daisy is very attentive, mature and realistic. She made the whole process very easy, keptme informed and I always felt that she was looking after my interests. I really enjoyed working with her and she is a star.
Thank you so much John for your lovely review. It is always a pleasure working with you and looking forward to continuing to work with you in the future.
5/5
TrustpilotBeth was amazing
Beth Tighe has been one of my favourite agents as I looked for a new home. She took time to understand our needs, was patient and even put up with my abruptness and over excitement!
Thanks for your kind review Has. It was delightful working with you, and no doubt we will cross paths in the future! Best, Beth
5/5
TrustpilotKnight Frank are an excellent company…
Knight Frank are an excellent company and are very professional in all they do. Our representative from Knight Frank was Chanell Quire who is truly amazing. She was always responsive, chased up both myself as the Seller and was always speaking to the buyers to make sure that everything that needed attention was being done. She chased up the lawyers as well when necessary. I recommend her highly as well as Knight Frank. I would always use them in the future. Top class professional service.
Dear Stan,Thank you so much for your feedback. I’m glad we got you the result you wanted. It’s been a pleasure representing you in the sale of your home.Wishing you the very best, and please let us know if we can be of further assistance in the future.Kind regardsChanell & the Knight Frank Hampstead & Belsize Park team
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Tell us what you need and we'll put you in touch. Knight Frank South Kensington Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
