Trusted Agent profile · Kensington and Chelsea

Knight Frank Chelsea Sales reviews in Kensington and Chelsea

4.9

★★★★★ Excellent

1,822 reviews across 2 platforms

352a Kings Road, Chelsea, London, SW3 5UU, Kensington and Chelsea, SW3 5UU

Part of Knight Frank, see every office.

Knight Frank's office in Kensington and Chelsea, at 352a Kings Road, is rated 4.9 out of 5 across 1,822 reviews on two platforms, including 215 Google reviews rated 4.9.

Google logo

4.9 / 5

215

Reviews on Google

This office

Trustpilot logo

1,607

Reviews on Trustpilot

Business-wide

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Knight Frank Chelsea Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.

What do you need help with?

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

good end of tenancy deposit process…

good end of tenancy deposit process release

Emmanuel · 15 November 2021

Agent replied · 22 December 2024

Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman

5/5

Google

Very helpful, efficient and knowledgeable employees. Managed to find my favorite property in a short time frame.

Bill · 26 October 2016

Agent replied · 24 October 2024

Thank you Vasileios for your lovely comments and taking the time to provide us with your feedback.

5/5

Trustpilot

Excellent, efficient service provided by Ruby Goddard.

Excellent, efficient service provided by RubyGoddard. Highly recommend

K · 23 April 2021

Agent replied · 25 October 2024

Thank you for your feedback Kam, it’s a pleasure to work with you and we’re always happy to help!Kind regards, Ruby

5/5

Google

Excellent service. Have now sold multiple properties for us. Can recommend as they always deliver on expectations

Patrick · 27 October 2015

Agent replied · 24 October 2024

Thank you for taking the time to leave a review on your experience with Knight Frank Chelsea!

5/5

Trustpilot

Prompt and professional service from…

Prompt and professional service from Brigette

Anon · 19 July 2021

Agent replied · 25 October 2024

Thank you for your kind review. Kind regardsBrigette

5/5

Google

Great experience. I was let the apartment relatively quickly, the letting agent was Ed Pawson. It was my first experience renting a flat, so I am happy.

Catherine · 25 October 2022

4/5

Google

John Waters and his colleagues were professional, knowledgeable and always courteous to deal with.

PETER · 26 October 2016

Agent replied · 24 October 2024

Thank you Peter for taking the time to leave such a positive review.

5/5

Google

Great service, focused professionals and an all-round very good experience. Highly recommended.

Fabrizio · 26 October 2017

Agent replied · 24 October 2024

Dear Fabrizio, Thank you very much for your kind words and for taking the time to write a google review for the sales team. We have passed on your message to Roly. We look forward to working with you again in the future.

5/5

Trustpilot

Always professional

Chris · 24 September 2026

Agent replied · 10 October 2026

Hi Chris, Thank you for taking the time to leave a review. We appreciate your feedback and are always happy to assist. Many thanks, Knight Frank South Kensington Team

5/5

Trustpilot

Excellent staff

Excellent staff, efficient, helpful and very professional.

Mohamed · 14 February 2020

Agent replied · 25 October 2024

Hi Mohamed It was a pleasure working with you, thank you for your lovely review.Kind regardsChanel

5/5

Trustpilot

Alastair Calotier - Ultimate client partnership

Alastair Calotier

Mrs · 16 September 2026

Agent replied · 24 September 2026

Thank you ever so much for the kind words, Jean. It is a pleasure to look after your property. It has been truly wonderful getting to know both yourself and Frank, and your kindness and trust in myself is greatly appreciated. Thank you for taking the time to leave such a lovely review. I am delighted to have been able to assist you and look forward to continuing our relationship for many years ahead. Best, Alastair

5/5

Google

Great assistance from Roland on a sale - hands-on and helpful.

Patrick · 26 October 2016

Agent replied · 24 October 2024

Thank you Patrick for taking the time to provide us with your feedback, it is much appreciated.

1/5

Trustpilot

Unsupportive

Rating only, no written review.

YANISLAV_DONCHEV · 9 September 2026

Agent replied · 24 September 2026

Dear Yanislav, We apologise that you have not felt supported by the team. Please do reach out to customerexperience@knightfrank.com and we can look into this for your further. Thank you. Knight Frank

5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️

Jane · 9 September 2026

Agent replied · 24 September 2026

Thank you for leaving a review Jane. Wishing you and your family all the best in your new home. Best wishes, Lucy and the Knight Frank Richmond Lettings team

5/5

Trustpilot

Very efficient indeed and responsive

Very efficient indeed and responsive. Thank you.

Alexander · 4 January 2024

5/5

Google

Beau and the rest of the team at Knight Frank Chelsea and first class agents. Extremely knowledgable and at the top of their game. Always a pleasure to deal with.

Sam · 26 October 2018

5/5

Trustpilot

Kaite was a very professional agent supporting us all the time

Rating only, no written review.

RAFAEL · 16 March 2026

Agent replied · 21 March 2026

Dear Rafael, Thank you for your review, it was a pleasure meeting you both and wishing you all the best in your new home. Kind regards, Katie, Knight Frank Ascot

5/5

Google

Amazingly efficient! ask for Ed

L · 25 October 2022

5/5

Google

We have sold another property through Knight Frank! Beau has yet again found us a great buyer! Thank you, Ted

Edward · 26 October 2018

5/5

Google

Great service, everyone friendly and helpful. Easy process.

Susie · 14 January 2022

5/5

Trustpilot

Louna Del Barrio is helpful!

Rating only, no written review.

Jingxuan · 20 December 2024

5/5

Trustpilot

Kristian Lee is efficient and helpful.

Rating only, no written review.

Anna · 29 November 2024

Agent replied · 25 October 2024

Dear Anna,We are really sorry to hear about your experience. A member of the team will be in touch to discuss this further. Please accept our apologies again.Knight Frank

5/5

Trustpilot

Lexi Solt was kind and very helpful

Rating only, no written review.

Jacques · 26 November 2024

Agent replied · 22 December 2024

Hello,Thank you so much for your kind words, I am so pleased that I was able to help. Please do let me know if I can be of any further assistance in the future and I would be delighted to assist!Best wishes,Lexi

5/5

Trustpilot

The prompt follow up

Rating only, no written review.

Walid · 10 November 2024

Agent replied · 22 December 2024

Hi Walid, Thank you for the review, we are happy to hear you had a good experience with us.Best wishes, Knight Frank

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Knight Frank's Google reviewsLeave Knight Frank a review

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent