5/5
GoogleThe agency is super. They have great properties and are very professional. My agent was Ines: she immediately understood my needs and was fundamental in the search for my new apartment.
Trusted Agent profile · Kensington and Chelsea
Knight Frank Chelsea Sales reviews in Kensington and Chelsea
★★★★★
1,821 reviews across 2 platforms
352a Kings Road, Chelsea, London, SW3 5UU, Kensington and Chelsea, SW3 5UU
Part of Knight Frank, see every office.
Knight Frank's office in Kensington and Chelsea, at 352a Kings Road, is rated 4.9 out of 5 across 1,821 reviews on two platforms, including 215 Google reviews rated 4.9.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Knight Frank Chelsea Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Google1/5
GoogleCan’t even be trusted to keep track of keys.
Agent replied · 24 October 2024
Dear Paula, we are really sorry to hear about your experience. If you would like to discuss this further, please email complaints@knightfrank.com, and the team will be able to assist. Thank you Knight Frank
1/5
TrustpilotSebastian worst realtor
Sebastian from Knight Frank is the worst realtor in the world I've ever spoken to.
5/5
GoogleLouise at Knight Frank continues to be a proactive agent who goes out of her way to find solutions for many of my high net worth clients.
Agent replied · 24 October 2024
Thank you Tilly for taking the time to write a review for Louise and the Chelsea Lettings team.
5/5
GoogleDamian Wills and Sam Williams gave a very good service. They answered very quickly to every question and found the apartment we were looking for. Highly recommended
Agent replied · 24 October 2024
Dear Juan, Thank you very much for your kind words about our lettings team and in particular Damian and Sam.
5/5
TrustpilotI am happy but would be greatfull if…
I am happy but would be greatfull if more emphasis was given to owners' interests
5/5
TrustpilotDeena Kneafsey
Deena offered an excellent service, I cannot recommend her more!
Agent replied · 25 October 2024
Thank you for your kind words, Charlie. It was a pleasure assisting you. Deena
5/5
TrustpilotWonderful Property Manager
It has been a pleasure working with Sabriye from the Property Management team. She is very professional and responsive.
Agent replied · 25 October 2024
Dear Min, It is a pleasure looking after your property. Thank you for your kind words.Best wishesSabriye
5/5
TrustpilotOliver Hepplewhite Was very helpful
Oliver Hepplewhite Was very helpful, answered all my questions, all the service provided was perfect! Thanks
Agent replied · 25 October 2024
It’s been a pleasure to help and if we can assist in the future with anything please don’t hesitate to call!Ollie
5/5
TrustpilotThank you very much for completing the…
Thank you very much for completing the transaction. It has been a pleasure working with you too.
4/5
GoogleNice and pleasant. I would expect however the photos in the windows to be more than a decoration...
Agent replied · 13 January 2025
Thank you for taking the time to write a review Rytis.
5/5
TrustpilotThe best we've ever used 👍
Very very professional, always hands on and available
5/5
TrustpilotFlat 1, 17 Abingdon Road, Kensington
Brigette handled the renewal of the AST both efficiently and painlessly. Thank you very much.
Agent replied · 22 December 2024
Thank you for your kind words, Geoffrey. It was my pleasure assisting in the renewal of the lease. Kind regardsBrigette
5/5
TrustpilotPleasant to deal with and professional.
5/5
GoogleFirst class professional service from Louise in the Rental Department, good timely advice at a reasonable price, well done to the team. Thank you.
Agent replied · 24 October 2024
Dear Mike, Thank you for taking the time to provide us with your positive feedback about Louise and our lettings team.
5/5
TrustpilotHighly recommend frank knight
Highly recommend frank knight, super professional
Agent replied · 25 October 2024
Thank you Amir for your wonderful review. Thank you.
5/5
GoogleReceived good help from Knight Frank Chelsea and would highly recommend their service. Sophie Ormsby gave us excellent help and advice, and arranging several viewings for us on short notice when we were in the decisions phase, and helped us with other various issues. We couldn't be more happy with the flat we ended up renting.
5/5
TrustpilotVery professional and reliable.
Very professional and reliable.Have been with Knight Frank for over 7 years and have never let us down.
Agent replied · 25 October 2024
Dear Mr Tsoi, Many thanks for your kind feedback, we look forward to working with you over the next 7 years too! Knight Frank
5/5
GoogleThe Knight Frank Chelsea team have helped made our move as stress-free as possible. They have been friendly and very quick to respond to all our questions regarding the move and property. I’d highly recommend them.
5/5
GoogleHave been very helpful over past 5 years, both the sales team and rental team are very prompt and have offered great service.
Agent replied · 24 October 2024
Thank you Robert for leaving such a positive review of both the Chelsea teams.
5/5
GoogleVery proactive and communicative Rob and Toto sold my flat in a difficult market at the right price!
Agent replied · 24 October 2024
Thank you for your kind review Monica, we look forward to working with you again in the future.
5/5
TrustpilotExcellent experience with Jason Chu
Excellent experience with Jason ChuHelpful team at Knightfrank. I’m a satisfied customer
Agent replied · 25 October 2024
Dear Zahra, Thank you very much for taking the time to write such an excellent review. The pleasure is absolutely mine and I am very glad to hear that you are happy with my service. If I can be of any further help, please do not hesitate to contact me. Best wishes,Jason
5/5
TrustpilotGreat estate agents !
5/5
Trustpilotgood end of tenancy deposit process…
good end of tenancy deposit process release
Agent replied · 22 December 2024
Dear Emmanuel Thank you for the review; it was a pleasure assisting you. Best Wishes Isabella Maltman
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Knight Frank Chelsea Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
