Trusted Agent profile · Kensington and Chelsea

Knight Frank Chelsea Sales reviews in Kensington and Chelsea

4.9

★★★★★ Excellent

1,832 reviews across 2 platforms

352a Kings Road, Chelsea, London, SW3 5UU, Kensington and Chelsea, SW3 5UU

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Knight Frank's office in Kensington and Chelsea, at 352a Kings Road, is rated 4.9 out of 5 across 1,832 reviews on two platforms, including 215 Google reviews rated 4.9. See how it compares with other estate agents in Kensington and Chelsea.

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4.9 / 5

215

Reviews on Google

This office

Trustpilot logo

1,617

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Vinnie from Renewals was a great help…

Vinnie from Renewals was a great help when we needed to extend a contract.

NL · 16 February 2024

Agent replied · 25 October 2024

Dear NL,Thank you very much for your kind words. I wish you all the best and please reach out if you need anything further.Kind regards, Vinnie

5/5

Google

Thanks so much to Sarah Rose from Knight Frank who assisted us in finding our perfect house. She was incredibly helpful and knowledgeable every step of the way. She was honest and transparent which was a very welcome change of pace. I would recommend her highly.

Benedikt · 26 October 2019

Agent replied · 24 October 2024

Thank you very much, I am thrilled to have helped you find your dream home. It has been a pleasure working with you both and getting to know you along the journey.

5/5

Trustpilot

Thanks Brigette Bulan for your great…

Thanks Brigette Bulan for your great service !

Daniel · 11 June 2024

Agent replied · 25 October 2024

My pleasure Daniel! It was lovely working with you.

5/5

Trustpilot

Omar Areef is a game changer

Omar Areef is a game changer. I’ve contacted several agencies, but decided to do business with Omar dure to the trust and bond he creates with his clients.

Daniel · 2 February 2023

Agent replied · 25 October 2024

Thank you for the review Daniel, it was a pleasure helping you find a property. Look forward to working with you again in the future. Omar

5/5

Trustpilot

Stefanie has been excellent and timely…

Stefanie has been excellent and timely and flexible thanks.

Mike · 22 May 2024

Agent replied · 25 October 2024

Thank you Mike for your kind words. Stefanie

5/5

Trustpilot

Vivi Chen helped me with my property…

Vivi Chen helped me with my property search, and she is so professional and helpful. She assists me from reference check, to generate the share code, and in the meantime, she followed up with my maintenance issue after move in. I will definitely recommend her to my friends who would like to rent in the future.

Consumer · 5 June 2024

Agent replied · 25 October 2024

It was a pleasure assisting you with your rental search and I am thrilled that you have had a good experience with Knight Frank. I wish you all the very best with your new home.Vivi

5/5

Trustpilot

Good experience with them

Good experience with them! Especially Vinnie from renewals!

Max · 5 June 2024

Agent replied · 25 October 2024

Dear Max,Thank you very much for the lovely words.It has been a pleasure to assist you in your renewals.Kind regards,Vinnie

5/5

Trustpilot

Great review for Knightfrank

The efficiency of their service was second to none. The communication was very good. I worked with one of the agents, Jamie. He was swift to arrange the viewing, patiently answered all our questions. They made sure all the checks were done. The whole process generally was done with remarkable speed and professionalism. I'd recommend them to anyone.

Lusheby · 28 April 2024

Agent replied · 25 October 2024

Many thanks for your comments, I appreciate the kindness shared. I hope you and your family settle in very quickly and will start calling the property “home” before long. Please do feel free to reach out if I can ever help at all in the future. Kind Regards, Jamie

5/5

Trustpilot

Fantastic service from the Hyde Park Office team

I had a great experience with the the Hyde Park office. They managed the rental of my property really well, and I felt looked after.Sofia, Ellie, Kamran, Michael, and the rest of the team went above and beyond to find the perfect tenant for my property.I wholeheartedly recommend them!

Marco · 2 October 2024

Agent replied · 25 October 2024

Thank you so much for your kind words. We enjoyed working with you too and are pleased we could find great quality tenants for your wonderful apartment.Ellie, Sofia, Kamran and Michael

5/5

Trustpilot

Long Live KF Kensington

I have been a tenant with KF Kensington for almost 2 years now and my experience so far has been 10/10. From my very first contact with letting agent Sophie Alexander, through day to day management with the very responsive Ann Marie Agyemang, and now with Mags O Grady for my lease renewal.I feel lucky, because my past experiences with other agencies have been terrible.

MBRGR · 27 November 2023

Agent replied · 25 October 2024

Thank you so much for your kind review, it’s been a pleasure having you as a tenant of Knight Frank’s for the last two years. Here’s hopefully to many more.Ann-Marie, Sophie and Mags

5/5

Trustpilot

10 years dealing with high end real…

10 years dealing with high end real estate agency KFcompany is expensive in my opinion but you get for what you pay, mean : serious and dedicated team excellent follow-up on maintenance and report on the tenant flat conditiontruly watching that rentals are made on time and if not immediately proceed to the necessary to recover unpsid rent

Luc · 24 April 2024

Agent replied · 25 October 2024

Thank you very much for your glowing review! Please let me know if there is anything else I can help you with.Kind regards,Ehteshaam

5/5

Trustpilot

Excellent service from Kasia Jobda

I received excellent service from Knight Frank's Kasia Jobda. Kasia proved an extraordinarily brilliant negotiator in renewing the tenancy of my flat. She engaged closely, personally, and enthusiastically with my case, fully understood its dynamics and context, and, with her negotiating acumen, achieved an excellent rate for our flat, far exceeding my expectations. Her attitude and energy gave a new dimension to the relationship between estate agent and landlord, hugely enhancing my experience of Knight Frank. Kasia also completed the renewal paperwork in zero time. Finally, she was courteous and answered my emails instantly. She is an invaluable and efficient negotiator and a delight to work with.

Athena · 11 August 2022

Agent replied · 25 October 2024

Thank you for your kind words, Athena It was a pleasure assisting you and do not hesitate to contact me. Kasia

5/5

Google

Choosing Knight Frank to sell our central london flat was the best decision ever. Bear McCarty handled the sale with knowledge of the market , seller and buyer as well. We were kept well informed at every step. Beau went the extra miles to make sure the sale went through quickly and smoothly. Thank you Beau for your incredible handling of our sale. We felt we were in safe and professional hands not to mention a very personable salesman!

Pat · 26 October 2018

5/5

Trustpilot

Beth Tighe Knight Frank

I have been really pleased with Beth at Knight Frank. It’s clear she works very hard to bring as many quality viewings as she can and to match the tenants needs with the home and once a match is found, to ensure that both Landlord and tenant are happy. I can really recommend her.

S · 3 July 2024

Agent replied · 25 October 2024

Dear Sumaya, thank you for your review, your kind works mean a lot. I am so pleased we found you a lovely tenant. Best of luck with your own move and I am sure we will continue to work together for many years to come! Best, Beth

5/5

Trustpilot

Beth was very kind and explained the…

Beth was very kind and explained the house well, so it was very helpful.

Hyun · 26 January 2024

Agent replied · 25 October 2024

Thank you for your review, it was great working with you. Best, Beth

1/5

Trustpilot

Never again

We bought the house, but will not be dealing with Knight Frank Dulwich ever again. They are 100 percent on the sellers side and in fact created such a hostile environment that we almost pulled out of the sale. Sales tactics from the estate agent felt wholly unprofessional and personal.

Rosanne · 8 September 2024

Agent replied · 25 October 2024

Dear Rosanne, I was shocked and saddened to read your review today. We always strive to provide the best possible customer experience for our buyers, as well as our sellers. I would welcome the opportunity to discuss the issue you raised in more detail and to try and find out what has gone wrong. Please do contact me by phone or email.Kind regards,Camilla 0203 8159 422

5/5

Trustpilot

Josh Ward‑Brickett Takes care of our…

Josh Ward‑Brickett Takes care of our interface with the landlord and he has been very helpful listening to each and every concern (and there were two months last year where lots of things happened all together) and addressing each and every one of them so that resolutions were found. Very happy with Josh and with the knight Frank service

Nadia · 28 March 2024

Agent replied · 25 October 2024

Thank you Nadia for your valuable feedback. It has been great to be there for you each step of the way, we will continue to do so. Best wishes, Josh

5/5

Google

Toto was such an amazing person to have a part of my buying a flat experience. Her support, transparency and eagerness allowed me to feel informed and comfortable every step of the way. I would recommend her services in a heartbeat to family and friends.

Matthew · 26 October 2019

Agent replied · 24 October 2024

Thank you, Matthew for your very kind words about Toto, she is delighted! We are so pleased to have found you a flat and Toto looks forward to working with you again in the future.

5/5

Trustpilot

Anik was really helpful as a property…

Anik was really helpful as a property manager. Great service. Would recommend

Krisp · 5 March 2024

Agent replied · 25 October 2024

Thank you for your kind review, we will continue to work with you. Anik

5/5

Trustpilot

Shoutout to Summer White for being…

Shoutout to Summer White for being super helpful !

Daniel · 1 May 2024

Agent replied · 25 October 2024

Hi Daniel, Thank you so much for your kind review. I hope you love your new home. Thank you, Summer

5/5

Google

Charles Olver and Alastair Nicholson were fantastic to deal with

Arthur · 11 April 2024

Agent replied · 11 May 2025

Thank you Arthur. It was great working with you. We look forward to helping with any of your property needs in the future.

5/5

Trustpilot

Good property manager

Anastasia has been supportive of my requests whenever I needed.

Arjan · 9 April 2024

Agent replied · 25 October 2024

Dear Arjan. Thank you very much for the feedback. This was always a pleasure working with you.Anastasiia

5/5

Trustpilot

I dealt with Sam to rent my flat

I dealt with Sam to rent my flat. Good diligent service

Michael · 19 March 2024

Agent replied · 25 October 2024

Hi Michael, thank you for the review. It’s very much appreciated! It’s been a pleasure working with you to find tenants for your property. Sam

5/5

Trustpilot

Emma Soanes is warm and kind

Emma Soanes is warm and kind. Loving her service.

Dian · 28 April 2024

Agent replied · 25 October 2024

Thank you for your review and lovely words! It has been a pleasure managing your apartment and I wish you all the best with your new property manager. Many thanks, Emma Soanes

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