Trusted Agent profile · Kensington and Chelsea

Knight Frank Chelsea Sales reviews in Kensington and Chelsea

4.9

★★★★★ Excellent

1,827 reviews across 2 platforms

352a Kings Road, Chelsea, London, SW3 5UU, Kensington and Chelsea, SW3 5UU

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Knight Frank's office in Kensington and Chelsea, at 352a Kings Road, is rated 4.9 out of 5 across 1,827 reviews on two platforms, including 215 Google reviews rated 4.9.

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4.9 / 5

215

Reviews on Google

This office

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1,612

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

5/5

Trustpilot

Always there for us

Throughout the long drawn out sale of our property, Francesca Leighton-Scott and her team provided exemplary service. Professional, friendly, approachable. In particular dealing co-operatively with another agent, following up leads and dealing with the need to conclude urgently for personal reasons. Highly recommended.

Marian · 7 April 2024

Agent replied · 25 October 2024

Thank you for your kind words Marian. It has been a journey, and I am so pleased that the patience and persistence paid off. It was a pleasure working with you both. Kindest regards, Francesca.

5/5

Google

The team at Knight Frank in Chelsea have been enthusiastic, supportive, and professional. Having been in property myself I know how easily one can lose momentum in a difficult and challenging sale, they did not, and having found a purchaser battled through to a successful sale. Thank you Dan and Toto.

Kate · 11 October 2023

Agent replied · 24 October 2024

Thank you very much for your kind words and for taking the time to write a Google review for the lettings team. We’re so pleased that we have found you a tenant and we look forward to working with you again in the future. We also wish you the best of luck in your new property.

5/5

Trustpilot

Kavita and Katie are great.

NA · 5 October 2026

Agent replied · 10 October 2026

Thank you so much for your lovely review! Kavita and I really appreciate your kind words and are so pleased we could help. Kind regards, Katie

5/5

Trustpilot

Professional, friendly and helpful

From my initial contact with Lexi, subsequent viewings with James, and diligent follow-up from Lexi I found them to be professional, friendly and helpful throughout.Lexi is truly an asset to the Knight Frank team.

Customer · 13 September 2024

Agent replied · 25 October 2024

Thank you so much for your kind words. It was an absolute pleasure to help you and we hope to work together again in the future! If we can ever be of assistance, please do let us know.Best wishes,Lexi and James

5/5

Trustpilot

Very positive experience!

Ines was excellent from start to finish - super proactive and communicative. A country mile ahead of other chaotic estate agent dealings I’ve had in the past over the years!

Ed · 13 November 2024

Agent replied · 22 December 2024

Thank you Ed for your feedback, So pleased I was able to assist with your search!All the best, Ines

5/5

Trustpilot

Omar Areef is the best real estate…

Omar Areef is the best real estate agent ever; extremely helpful, responsive, and always with a good attitude and positive energy. He helped me find and secure my current home, which is better than I even imagined and hoped, taken from a virtual tour. Thank you so much!

Wan · 15 December 2023

Agent replied · 25 October 2024

Thank you Wan Lin for your fantastic review. It was a pleasure working with you to find you your new London home! Kind regards, Omar

5/5

Google

Buying a house is never plain sailing however having a trusted, authentic and positive agent transforms this process! I would highly recommend KF and in particular Toto who has such a huge wealth of knowledge within the industry, taking everything in her stride and has a very customer centric approach in finding properties that you'll fall in love with! Highly highly recommend.

Annoushka · 25 October 2022

Agent replied · 24 October 2024

Thank you, Annoushka for taking the time to leave a review of your experience with Knight Frank. Toto absolutely loved working with you and is delighted to have found you a beautiful home. Congratulations!

5/5

Trustpilot

Great Experience

James Szalay was very polite and professional and we had a pleasant experience and got the apartment we wanted. There's been a bit of back and forth with tenant verification platform, but other than that everything was great!

Alexander · 30 June 2024

Agent replied · 25 October 2024

Thank you for the kind review, Alex.I hope that you are enjoying your new home.Please do let me know if I can help with anything else in the future.Very best,James

5/5

Google

My experience with Knight Frank Chelsea was very positive and I have been dealing with Damian Wills. He was very helpful when I told him that I need to get a new place ASAP. He clearly understood what exactly I was looking for. I am truly impressed by his professionalism and responsiveness. Everything has gone as smoothly as you could hope thanks to Damian and all the helpful staff at Knight Frank. Ps: I would thoroughly recommend Damian and Knight Frank Chelsea to anyone who is looking for good quality tenant in the area :)

Windie · 26 October 2017

Agent replied · 24 October 2024

Thank you for taking the time to provide us with your positive feedback about Damian and our lettings team

5/5

Google

We have been able to buy our new flat after nine months of search. We have had so many good and bad experience since the first day of an agency visit. We gained a lot of experience about the property agencies during this period. As a buyer, the question is; “what do you expect from an agency and agent when you are buying a flat?” -Warm well come -Reliable company image and trustable representative -Makes you feel comfortable in every visit. -Smart representative who listens and understands you in a very short time. -Knowledge about the market. -Simple explanation -Fast reaction and prompt reply -Friendly and professional approach, kind, honest, positive attitude. I have to say that Knight Frank Chelsea and their representative Antonia Lambert met all our expectations from the first day till the end of the purchase After the seller accepted our offer, Antonia did a great job for both parties. Every stage of purchase went well thanks to her fast reaction and excellent service. I would like to thank to Knight Frank Chelsea that served us very well and special thanks to Antonia Lambert who served us as a representative on behalf of Knight Frank.

F · 26 October 2017

Agent replied · 24 October 2024

Dear Feyyaz, Thank you so much for taking the time to write such thoughtful review. It is hugely appreciated and we are thrilled to hear you had such a positive experience with both Antonia and Knight Frank. We look forward to working with you again in the future.

5/5

Google

We thoroughly enjoyed working with Knight Frank Chelsea. Both sales and rental teams are superb, in particular James Pace (sales) and Louise Sergeant (rentals). They were very professional, helpful and communicated very well with us. They dealt with issues very efficiently and promptly. James was excellent at marketing our property and giving us advice. Louise helped us with our rental which was not easy, but as hard working and diligent as she is, Louise made everything work. It is very easy to reach them even on weekends. We would be very happy to work with them again!

Téa · 26 October 2017

Agent replied · 24 October 2024

Dear Tea, Thank you very much for your kind words about both the sales and lettings team in Chelsea.

5/5

Trustpilot

I have worked with Charlotte Mackintosh…

I have worked with Charlotte Mackintosh at Knight Frank St John`s Wood branch for the last couple of years.Charlotte has always been totally responsive even to minor issues and the service has been first class. I would not hesitate to work with her again or recommend the office.

Robert · 30 November 2023

Agent replied · 25 October 2024

Thank you very much for your kind review, it has been a pleasure working with you and hope to work with you again in the future. Wishing you all the best. Charlotte Kind regardsCharlotte

5/5

Trustpilot

move-out

Alfie Rippon has been incredibly responsible and polite throughout the entire process of my move-out. He was extremely helpful and made everything so much easier. I really appreciate his professionalism and support!

BINGYUAN · 2 October 2024

Agent replied · 25 October 2024

Dear Bingyuan,Thank you for the review and kind words. I’m glad I was able to assist with this process.All the best,Alfie

5/5

Trustpilot

Ehteshaam has been a great help he…

Ehteshaam has been a great help he always gets back to me by return. I contact him regularly and he always has the correct information back to me same day.

Denise · 1 November 2024

Agent replied · 25 October 2024

Thank you very much for your glowing review Denise! I am glad I could be of assistance to you and your company. Please feel free to contact me for any queries you may have in the future.Ehteshaam

5/5

Trustpilot

Excellent team at Knight Frank - friendly and responsive

A big thank you to Louie-Mae Gibson, Charlotte, Sinead and team who have made our experience as tenants incredible. They responded really quickly to our queries and it really felt like we dealt with people who have genuine care for us, the flat and the neighbourhood!

Myungsung · 12 January 2024

Agent replied · 25 October 2024

Daniel and Be, thanks so much for this review, we will really miss you guys! Please do always pop along to any Trinity events if you’re about, you will be more than welcome. The whole team wish you the best in your new home, Louie-Mae, Charlotte and Sinead

5/5

Trustpilot

Daisy is very attentive

Daisy is very attentive, mature and realistic. She made the whole process very easy, keptme informed and I always felt that she was looking after my interests. I really enjoyed working with her and she is a star.

Johnwbalsdon · 18 June 2024

Agent replied · 25 October 2024

Thank you so much John for your lovely review. It is always a pleasure working with you and looking forward to continuing to work with you in the future.

5/5

Trustpilot

Beth was amazing

Beth Tighe has been one of my favourite agents as I looked for a new home. She took time to understand our needs, was patient and even put up with my abruptness and over excitement!

HD · 8 August 2024

Agent replied · 25 October 2024

Thanks for your kind review Has. It was delightful working with you, and no doubt we will cross paths in the future! Best, Beth

5/5

Trustpilot

Great Experience with Knight Frank

Charles Olver at Knight Frank Chelsea is a great agent to have worked with. Always professional, nice and oriented towards a great buying/selling experience, I highly recommend working with Charles if you are looking for a property in the Chelsea area. Thank you!

Friedrich · 8 March 2024

Agent replied · 25 October 2024

Thank you, Friedrich. It was a pleasure working with you. We look forward to working with you and the family again soon. Knight Frank Chelsea enjoyed working with you.

5/5

Trustpilot

Knight Frank are an excellent company…

Knight Frank are an excellent company and are very professional in all they do. Our representative from Knight Frank was Chanell Quire who is truly amazing. She was always responsive, chased up both myself as the Seller and was always speaking to the buyers to make sure that everything that needed attention was being done. She chased up the lawyers as well when necessary. I recommend her highly as well as Knight Frank. I would always use them in the future. Top class professional service.

Stan · 24 September 2024

Agent replied · 25 October 2024

Dear Stan,Thank you so much for your feedback. I’m glad we got you the result you wanted. It’s been a pleasure representing you in the sale of your home.Wishing you the very best, and please let us know if we can be of further assistance in the future.Kind regardsChanell & the Knight Frank Hampstead & Belsize Park team

5/5

Trustpilot

Super Prime Rental Search

I recently had the pleasure of working with Jamie-Leigh and Amy and I cannot recommend them highly enough! From our very first call it was clear that they are expert in the super prime lettings property market. Their knowledge, professionalism, and dedication was truly exceptional.They went above and beyond to ensure that every property we viewed met my high standards. They were able to provide exclusive access to some of the most sought-after properties in the area. This level of service is truly unparalleled.Throughout the entire process, they were always available to answer my questions and provide valuable insights.If you are looking for super prime property lettings agents who are knowledgeable, professional, and truly cares about their clients, look no further than Jamie-Leigh and Amy.They are simply the best in the business!

Katharine · 23 September 2024

Agent replied · 25 October 2024

Dear Katharine,Thanks so much for your kind review, it really means the world to us.It was a pleasure to assist you with your search and I look forward to working with you again in the future! All the best,Jamie-LeighHead of Super Prime LettingsSouth West London & Home Counties

5/5

Trustpilot

Always helpful and friendly service from the KF team.

My interactions with the Knight Frank team have always been pleasant and professional. Whenever we contact them for maintenance needs or other requests they are helpful, friendly, and take care of everything. Ehteshaam has been especially helpful every month and is always courteous and friendly.

Don · 22 January 2024

Agent replied · 25 October 2024

Thank you for your positive feedback! I'm delighted that your interactions with Knight Frank have been pleasant. I appreciate your kind words about my assistance, and it's always a pleasure to assist you.Kind regards,Ehteshaam

5/5

Trustpilot

I have had Knight Frank as my letting…

I have had Knight Frank as my letting agents for years and they have been excellent as has Henna Ellahi has been most helpful and efficient with my recent request -thank you! Hilary SH

Hilary · 19 August 2024

Agent replied · 25 October 2024

Thank you Hilary for your really kind review. It was a pleasure assiting you and I am so pleased we got everything sorted. Thank you again. Henna

5/5

Trustpilot

Thank you Yemi!

Knight Frank have been managing my rental property for 2 years, and Yemi has been been my POC for the past few months. He has been excellent - a marked improvement on the previous POC - with great communications and responsiveness.

Rebecca · 11 April 2024

Agent replied · 25 October 2024

Thank you Rebecca. It is really wonderful working with you and I am pleased you are happy with my service. Yemi

5/5

Trustpilot

Vinnie from Renewals has been…

Vinnie from Renewals has been fantastic! He has been responsive, pro active and took on board my concerns. Thanks to his efforts, the renewal process for me this year has been very smooth and stress-free! Would highly recommend Knight Frank and Vinnie!

Daphne · 22 March 2024

Agent replied · 25 October 2024

Dear Daphne,Thank you for the lovely review.It was a pleasure to assist in securing the renewal of your tenants.Kind regards,Vinnie

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