Kinleigh Folkard & Hayward Holland Park Sales reviews in Kensington and Chelsea

★★★★★ 2/5

Trustpilot

It’s not only about getting the deal done …

It’s not only about getting the deal done it’s about going that extra mile to make sure that the parties to the deal are satisfied. KFH was not helpful in connecting us, with the right people to ensure that we had access to everything that the vendor had - gates, keys, access codes etc. responses to our queries for few and far between after many follow ups. Offers to help were made but never acted upon. We still don’t know where our parking is and no one can help us becuase we don’t have contact with the vendor and KFH didn’t bother to find out the details for us. It hasn’t been a satisfactory relationship.

Nicole · 14 September 2024

★★★★★ 1/5

Trustpilot

Very disappointed by verbal offer of…

Very disappointed by verbal offer of financial help towards indemnity insurance, which was later reneged upon. Don't trust them, completely lacking integrity, go elsewhere.

Libby · 13 May 2026

★★★★★ 1/5

Trustpilot

I am a landlord and I have a managed…

I am a landlord and I have a managed property with KFH. Following my experience with them I would strongly advise not using KFH. They have been completely incompetent in my view. An example of this is when in between tenants they registered me to my neighbours ulility bills. This has resulted in nine months of hell. I now have a debt for over £1800.00 for my neighbours property (Ovo energy are also a nightmare) and a the threat of legal action against me. KHF have done nothing to help or assist me in this matter, in fact their lack of customer care is making it worse.

Mr · 12 September 2024

★★★★★ 5/5

Trustpilot

Very professional and proactive.

Very professional and proactive.Barrington the manager spent a considerable time in discussing the sale and options. I felt the sale price was considered and explained to me with comparables and options to sell quickly or test the market. The service I received was outstanding and all of the sales team visited the property and were fully aware of its benefits so as to be able to effectively deal with buyers and their needs.David dealt with the sale and he was amazing. Responsive and really on the ball, making sure everyone was informed and I have to say it was the easiest and smoothest property sale I’ve ever had.Thank you KFH Crouch End!

Jennifer · 12 September 2024

★★★★★ 5/5

Trustpilot

Lucas was an excellent mortgage…

Lucas was an excellent mortgage advisor, he was approachable, efficient and a great communicator!

Eleanor · 19 May 2025

★★★★★ 5/5

Trustpilot

The Sales Team were amazing!

The Sales Team were supportive, efficient, prompt and proactive at ensuring we experienced a smooth house sale. A special thanks to Sebastien and Emmanuel who were absolutely brilliant!

D · 11 November 2024

★★★★★ 4/5

Trustpilot

All my interactions with Andree are…

All my interactions with Andree are great but I don’t like the automated system

Roger · 23 July 2026

★★★★★ 5/5

Trustpilot

Excellent!

Pardeep has been an excellent mortgage broker. His communications have been clear and he has gone above and beyond to help us secure a good mortgage product. Would highly recommend!

Sam · 11 October 2024

★★★★★ 5/5

Trustpilot

Thanks to Danica Macnab and Edoardo…

Thanks to Danica Macnab and Edoardo Secondi they were extremely helpful and I recommend Kinleigh Folkard & Hayward (the Queen Park branch)because they understood my requirements in finding the right tenants.

Farnaz · 24 September 2024

★★★★★ 5/5

Google

I recently contacted KFH to get some guidance on the local market. I spoke to their Sales Director, Soroush who was more than happy to help me. He showcased his extensive knowledge of the area, detailing how the prices can differ depending on the street as well as the style of the building (period, purpose block etc). If you're thinking of selling your property and want an accurate valuation with sound advice, I would highly recommend speaking to Soroush!

Max · 23 September 2024

★★★★★ 5/5

Trustpilot

Fred Abayeta is amazing

Fred Abayeta was amazing, and helped us get the best mortgage out there. We were so impressed with him we came back to him for our remortgage.

Julia · 23 November 2024

★★★★★ 1/5

Trustpilot

Aggressive, unknowledgable and unprofessional! KFH LEE

Bought a house in a 6 property chain - aggressive tactics, putting people who are not well rounded enough or knowledgable on the job and unable to answer basic questions. Only reason they got the sale is because we fell in love with the property. Unusual email and call manner as well as unprofessional… forwarded aggressive and patronising emails from other estate agents in the chain who only had their commission in mind, as well as numerous pointless calls throughout the dayWould not recommend if you can avoid - exactly why estate agents get a bad name.

Joanna · 31 August 2024

★★★★★ 5/5

Trustpilot

Good experience of buying a property

We bought our property through the Streatham branch of KFH and the process and experience was very smooth from day one. Callum was polite and responsive throughout and very easy to deal with. All other members of the team we came into contact with were also lovely. Thank you to the whole team!

Tamara · 23 May 2023

★★★★★ 5/5

Trustpilot

Dimitri at KFH Wimbledon branch helped…

Dimitri at KFH Wimbledon branch helped me with my property search. He was knowledgeable, personable, kind and understanding. I highly recommend Dimitri to anyone looking for properties

Logan · 13 November 2024

★★★★★ 5/5

Trustpilot

KFH Abbeville Clapham were amazing

KFH Abbeville Clapham were amazing. We came back to them after another agent messed us around to sell our house.Max had a buyer lined up already and we had a better offer in days. Super proactive. From offer to completion the team were fantastic. Highly recommend to sell your next property.

Travis · 17 July 2023

★★★★★ 5/5

Google

I recently popped into the Holland Park branch of KFH whilst searching for a flat to rent. Lettings Negotiator, Charlie, listened carefully to our requirements and sought to match us to a suitable property in a really diagnostic way. The very same day, he had us viewing a range of suitable properties. Once we had found somewhere we liked, Charlie carefully outlined the referencing process and methodically checked our affordability. He was at all times professional, attentive and caring: not the experience we’ve had at many other agents! Highly recommend!

Alex · 24 August 2024

★★★★★ 5/5

Google

Will was so very helpful and honest in our search for a place to rent. He understood what we were looking for and made every effort to find us somewhere we'd be happy with. Throughout the whole process he was so honest and understanding, and we knew he wouldn't push us into putting an offer in for the sake of it. He kept to his word and we are happy with our new place! Thanks, Will!

Soph · 25 October 2018

★★★★★ 5/5

Trustpilot

Leigh and Joel were absolutely…

Leigh and Joel were absolutely fabulous. A stress free house sale experience from the Balham office. Efficient, friendly and professional, I can't recommend them highly enough.

Maddy · 26 November 2024

★★★★★ 5/5

Trustpilot

Isabelle at your Balham office was most…

Isabelle at your Balham office was most efficient and made the whole flat purchase smooth. There were the usual hiccups which she handled and resolved immediately. I would recommend anyone to her.

Henrietta · 23 August 2024

★★★★★ 5/5

Trustpilot

Grace Kossi-Lessa

Grace Kossi-Lessa Grace was very patient and very professional. Thank you for making her debut so smoothly. Thank you for being in this process, Your support and informationGod bless you

Lenin · 24 September 2024

★★★★★ 5/5

Trustpilot

Efficient and proactive

Laura and the team at KFH were most efficient dealing with a long and complicated house purchase. They kept me informed of the process at all stages and were very proactive and helpful.

Ailsa · 5 August 2024

★★★★★ 5/5

Trustpilot

I walked in to speak with someone in…

I walked in to speak with someone in Lettings at KFH Queen’s Park and Tamanna was more than helpful, I was very impressed with her knowledge in both the rental market and the area considering being so new to the industry. We need more agents like this!

Jo · 24 October 2023

★★★★★ 5/5

Google

Anya Boyde-Maynard is a most delightful person to deal with at KFH - a very good listener, enthusiastic, attentive, always follows up in a professional and polite manner - I couldn't have been happier with her approach to my property search. Well done and many thanks Anya.

Joe · 24 October 2023

★★★★★ 5/5

Trustpilot

Remortgage help

Sawan and Sharon were excellent and went the extra mile in trying to get my remortgage over the line. Incredibly helpful and responsive and made sure I had everything in order. Thanks again to you both!

David · 7 June 2024