John D Wood & Co. Notting Hill Sales reviews in Kensington and Chelsea

★★★★★ 5/5

Trustpilot

Excellent experience with John D Wood Wimbledon

We recently completed the purchase of a flat in Wimbledon through John D Wood & Co and had a very positive experience from beginning to end. A particular thank you goes to Peter Woods, who was excellent throughout the transaction. He was always professional, approachable and responsive, communicated clearly with us and was very helpful whenever we needed information or something needed to be followed up. Buying a property inevitably involves moments when you are waiting for different parties to do things, so having someone who communicates well and helps keep the process moving makes a real difference. I would also like to thank the wider Wimbledon team. Everyone we dealt with was friendly and helpful, right through to completion and the collection of the keys. Overall, we felt very well looked after and I would have no hesitation in recommending Peter and the John D Wood Wimbledon office.

Norayr · 6 September 2026

★★★★★ 5/5

Trustpilot

Cannot recommend Julian Denson highly…

Cannot recommend Julian Denson highly enough for his help with my family house sale - very grateful for the professionalism and care taken over this sensitive issue

Frances · 6 October 2026

★★★★★ 1/5

Trustpilot

Mice infestation by a John D Wood managed property

I strongly recommend doing your due diligence before renting a John D Wood-managed property on Courtfield Road. I was a tenant at the property for two years and am sharing my honest experience… Repeated mice infestation During my tenancy, my young daughter and I experienced three separate episodes of mice infestation, including mice regularly appearing in our living space and kitchen. Despite repeated requests for help, I was at times ignored for weeks. On one occasion, pest control attended to remove a dead mouse from our kitchen. They advised that entry points needed to be properly sealed to prevent recurrence and that the landlord had been made aware. Despite this, the landlord chose not to act, so we continued to cohabit with mice. P.S. The pest control agent told me they had previously attended the flat for exactly the same issue during an earlier tenancy and it had also not been addressed. Living through recurring mice infestations with a young child, when preventative measures had been recommended, was totally unacceptable. The way the landlord chose to handle (or not handle) the matter was completely (insert your own adjective here). Which, quite unsurprisingly, led to the even more ridiculous handling of my deposit… Deposit handling I was not contacted for over two months, despite repeatedly trying to contact the responsible person, James (listed as Kieran on their website), by email, telephone and attending the branch twice. On one occasion I even saw him in the branch. Yet James denied receiving any communications from me despite clear evidence and witnesses. I eventually made contact only after escalating to his seniors. When communication resumed, I was presented with several deductions I considered totally unreasonable and disproportionate, including a £390 cleaning charge despite the property having already been professionally cleaned, as well as proposed replacement costs for “wear and tear” items which, in my view, could reasonably have been remedied and should not be used to fund refurbishment of the property. When I disputed the deductions, I was repeatedly asked for further evidence and explanations, including proof of professional cleaning and detailed recollections of how alleged damage occurred, which I provided in good faith. Despite this, my evidence and explanations seemingly went unnoticed and the landlord’s position remained “firm and unchanged”. I couldn’t help wondering why they asked for this evidence in the first place, if not simply to make the process more drawn out. Then, after approximately two and a half months, I was informed that the landlord’s position had changed again and additional charges, including possible carpet replacement, were being considered. I was also told their cleaning contractor had been asked to attend again to update the cleaning quote, and I had to wait for details needed to escalate to TDS, further extending a process that had already taken months. At this point, returning a tenancy deposit appears to have developed into a considerably more complicated project than dealing with three separate mice infestations ever was… Jokes aside, I was a tenant for two years, paid my rent, including increases in line with inflation, six months upfront at a time, and caused very little difficulty throughout my tenancy. I was consistently accommodating when it came to problems with the property and landlord. It is unfortunate that the same flexibility seems to disappear rather quickly when there is money to be deducted from a tenant’s deposit. So, to anyone considering renting in South Kensington / Gloucester Road, and particularly this property: please do your due diligence, document everything and keep every email. I sincerely hope your experience is better than mine. As for my deposit, perhaps one day it too will successfully find its way out of Flat 9.

Dianni · 12 August 2026

★★★★★ 5/5

Google

It was my first time renting and the service by Paris was excellent. He was highly professional, attentive, and friendly throughout the process, which made the move-in straightforward and seamless. Really appreciate all his efforts. Would definitely recommend!

Ivy · 10 October 2025

★★★★★ 5/5

Trustpilot

Professional and helpful

Molly and her team at the Parsons Green office were very professional, helpful and pleasant to work with. From advising on the appropriate asking price, arranging multiple viewings and securing couple of offers in the first two days of the property being on the market. They were knowledgeable and assisted in navigating a stressful process, dealing with unexpected matters that came up during the conveyancing, which I really appreciated. I would highly recommend the Parsons Green office for selling a property.

B · 14 May 2025

★★★★★ 5/5

Google

They are by far the best and most transparent agency and team, I have searched with. Jessie provided a bespoke personal service that more than met our needs. It's nail-biting in this competitive market. Of all the properties I found and lost before finding JDWood - our new home is the best of all. I can't thank Jessie, Julia, Luna, Kate and team enough. Our new home ticks every single box and more, and they did all they could to secure it for us. Just a wonderful, professional and effective experience. My sincere thanks to you all!

Caroline · 26 October 2023

★★★★★ 5/5

Trustpilot

5 Star Service

Worked with Opemi Mafimisebi from the Docklands office recently and it was a pleasure of working with her as I couldn’t be more impressed with the service I received. From start to finish, she handled my enquiry with professionalism and genuine care.

Taelia · 18 April 2026

★★★★★ 5/5

Google

By far the best experience we have had with an estate agent to rent out our flat in years. Louna was absolutely incredible - professional, organised, responsive and a total delight to deal with. We chose her after she and another agent valued a flat for us. The other agent was very pushy and money-grabbing whereas Louna gave a very fair and realistic price for the flat and was totally honest with us. She was very sensitive with our existing tenant regarding show-rounds as the tenant had health issues. She sensed when something wasn't right with one potential tenant and wisely acted on this. She helped with finding cleaners, inventory clerks etc and organised everything beautifully so that the new tenancy was as smooth as it could possibly be. We have a lovely new tenant now thanks to Louna. I couldn't recommend her and Julia more highly.

Sophie · 10 October 2023

★★★★★ 5/5

Trustpilot

My experience with John D Wood & Co was…

My experience with John D Wood & Co was fantastic. Lewis and the team helped me through every step of the process with professional and efficient communication. I would definitely recommend John D Wood & Co.

Hannah · 21 May 2026

★★★★★ 5/5

Google

I had a positive experience overall with John D Wood & Co. Notting Hill. While there were some initial issues, they were handled professionally. I would especially like to highlight Pratima’s (from the Corporate team) proactiveness and continuous support throughout the process, her responsiveness and commitment made a real difference. Thank you again for your assistance.

Norbert · 10 April 2026

★★★★★ 5/5

Trustpilot

High level of tenant service

As tenants we have been very well looked after by Massy Eslami in the Belgravia branch. She has pro-actively sought to get to know the property, head off any issues and when there have been things needed she is extremely quick and efficient at arranging the necessary works and contractors. This is an excellent level of service and we greatly appreciate it.

Alex · 6 October 2026

★★★★★ 5/5

Trustpilot

Great experience

I recently worked with Paris Merico from the Notting Hill branch, and I couldn’t be happier with the experience. He helped us with letting and was friendly, professional, and reliable throughout the entire process. I highly recommend him

Cliente · 20 April 2026

★★★★★ 5/5

Trustpilot

Brilliant service

I cannot recommend Kate Martin from The Primrose Hill branch highly enough. From our very first interaction, Kate was warm, professional and really understood our needs - just an absolute pleasure to deal with, thank you!

Toby · 27 April 2026

★★★★★ 5/5

Google

My roommate and I worked with Paris and he was exterenely accommodating. Made the entire process very smooth and straightforward. He replied quickly to any inquiries we had and was always helpful.

Zara · 18 August 2025

★★★★★ 5/5

Google

Had a great experience with Paris and the team. We were able to turn around a move from viewing to move-in in just a few weeks!

Robert · 10 October 2025

★★★★★ 5/5

Trustpilot

Jane was extremely helpful

Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.

Jack · 8 May 2026

★★★★★ 5/5

Trustpilot

Quick and stress-free move

I had a really good experience working with Paris Merico from John D Wood & Co. while looking for a flat in Notting Hill. He was super quick, practical, and always easy to reach, replying straight away to calls and messages and really trying to sort things out fast. He made the whole process feel simple and stress-free, which was a huge help. In the end, he helped us find a lovely apartment in Notting Hill with great landlords. Would definitely recommend him if you’re looking for a solid and efficient agent.

Zuzana · 23 April 2026

★★★★★ 5/5

Trustpilot

I had a really positive experience…

I had a really positive experience dealing with Ollie throughout my time with the property. He was always professional, responsive, and genuinely helpful whenever I had a question or needed assistance. Ollie communicated clearly, handled everything efficiently, and made the whole process feel straightforward and stress-free. I really appreciated his support and the level of service he provided from start to finish.

Josh · 28 August 2026

★★★★★ 5/5

Google

Ihad an excellent experience with John D Wood & Co. Their professionalism and dedication were truly impressive. A special thanks to Paris Merico for their outstanding support, attention to detail, and commitment to delivering top-quality service. I highly recommend them!

Yaser · 21 March 2025

★★★★★ 5/5

Google

Paris was very helpful with the whole move in process and securing the perfect flat, I would definitely recommend. Thank you!

Kimmie · 10 October 2025

★★★★★ 5/5

Google

Paris was a very attentive agent who helped me with everything at any time of day. He went above and beyond to ensure the rental process went smoothly and made my transition into the house as easy as possible. I truly appreciate his professionalism and dedication throughout the entire process.

Mari · 10 October 2024

★★★★★ 5/5

Google

I had a great experience dealing with Jack at John D Wood & Co. estate agents at Notting Hill. Jack was really helpful and very approachable. It was my first time renting a property (having owned my own home for 30 years) and I was also trying to arrange everything while living in New Zealand. Jack was brilliant through out the process and dealing with all my questions, as well as the 12 hour time zone difference. I would highly recommend hime

Nigel · 26 October 2022

★★★★★ 5/5

Google

Had a great experience dealing with Will from the Notting Hill office when renting out our flat. He's extremely professional and organised and was always keeping us in the loop every step along the way. We'd dealt with other agents before who we had to constantly chase for information but Will was always really proactive and would give us constant updates to put our minds at rest. And most importantly we were able to achieve above our asking price swiftly and without hassle. Would definitely recommend him to anyone looking to rent out their property.

Seija · 26 October 2022

★★★★★ 5/5

Google

Really appreciate how swift & easy it was to deal with John D Wood & Co! A big shout out to Paris, who helped my husband and I secure a property that we really liked

Vivien · 29 April 2025