1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
Trusted Agent profile · Kensington and Chelsea
John D Wood & Co. Earls Court Sales reviews in Kensington and Chelsea
★★★★★
405 reviews across 2 platforms
239 Earls Court Road, Earl's Court, London, SW5 9AH, Kensington and Chelsea, SW5 9AH
Part of John D Wood & Co., see every office.
John D Wood & Co.'s office in Kensington and Chelsea, at 239 Earls Court Road, is rated 4.0 out of 5 across 405 reviews on two platforms, including 122 Google reviews rated 4.6.
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Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleFantastic service from Jay in finding me a mews house. I highly recommend this office as a letting agency.
Agent replied · 11 November 2024
Thank you for your 5* review and wonderful recommendation of our lettings division. Kind regards, Scott
5/5
GoogleGreat service from Ciprian. Excellent.! Best customer care, attentive, never fails to reply any query. Always on time in contact.
Agent replied · 11 November 2024
Thank you for taking the time to leave us this 5 star review, it is always great to see that the team were once again able to provide such fantastic service. Kind Regards.
5/5
GoogleI cant recommend this agent enough, they helped through a complicated sell of my lower ground flat in a difficult market. They showed integrity , negotiating skills and personal touches that made the whole experience very positive. Simon hardie was the person responsible for my sale, thumbs up and thanks again!
5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient. I’d recommend them highly.
5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
5/5
GoogleI have to say Azad has to be one of the most professional "on the ball agents" out there. He is very informative and knowledgeable about the market and if there is a property for you he will find it. I recommend him and the agency.
5/5
GoogleThis particular team/ office delivers the highest level of expertise and professionalism. I've bought and sold properties through this team, namely Kerime Mahmoud, and I couldn't have asked for a smoother sail. Great experience all round and I continue to recommend them to friends and family.
5/5
GoogleFantastic service from Jay! Very nice and helpful! Highly recommended!
Agent replied · 11 November 2024
Thank you for recognising Jay and the team with your 5* review and recommendation. Best wishes, Scott
1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
1/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@Connellsgroup.co.uk as we take all comments seriously. Kind regards, Lucy, Customer Feedback and Support Team.
5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
5/5
GoogleThe team at Faron Sutaria did a great job finding a tenant for my property really quickly and dealt with all the admin in an efficient manner. Lisa and Laura are an absolute pleasure to work with.
1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
5/5
GoogleCiprian really takes it to the next level and offers a fantastic service, he went above and beyond to help me find the perfect flat. I would recommend him without any hesitations.
5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
4/5
GoogleJohn D Wood (Simon Hardie) acted for the seller on a property purchase. Very practical and very helpful in getting a deal done and invaluable in managing the whole chain
1/5
TrustpilotTerrible treatment
Terrible treatment. Violated part of the contract about the cleaning. The apartment is very dirty, on the balcony pigeon poo. I do not recommend working with them
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. John D Wood & Co. Earls Court Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
