How many reviews does Hamptons Kensington Sales have?

Hamptons's Kensington and Chelsea office has 1,601 reviews across two platforms: 187 on Google, 1,414 on Trustpilot (across the whole business).

What is Hamptons Kensington Sales's rating?

Hamptons Kensington Sales is rated 4.3 out of 5 across all 1,601 reviews, and 4.7 out of 5 on Google from 187 reviews.

Where is Hamptons's Kensington and Chelsea office?

Hamptons Kensington Sales, 8 Hornton Street, Kensington, London, W8 4NW, Kensington and Chelsea, W8 4NW.

Trusted Agent profile · Kensington and Chelsea

Hamptons Kensington Sales reviews in Kensington and Chelsea

4.3

★★★★★ Great

1,601 reviews across 2 platforms

8 Hornton Street, Kensington, London, W8 4NW, Kensington and Chelsea, W8 4NW

Part of Hamptons, see every office.

Hamptons's office in Kensington and Chelsea, at 8 Hornton Street, is rated 4.3 out of 5 across 1,601 reviews on two platforms, including 187 Google reviews rated 4.7.

4.7 / 5

187

Reviews on Google

This office

1,414

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.

3/5

Trustpilot

Improving

We use Hamptons as agent for a rental property we own and after initial problems - we have become happier with their service

James · 10 August 2020

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review, customer service is very important to us and we are naturally disappointed to hear you have had a negative experience. We have passed your feedback onto the relevant member of staff who will look into your feedback. Should you be contacted for further details we would very much appreciate your feedback and assistance. Thank you again.

4/5

Trustpilot

I had Judy Palethorpe dealing both…

I had Judy Palethorpe dealing both sides of fence as tenant and landlord looking after me as property manager.I had a very good working relationship with her, she was helpful and always very pleasant. i am sad she has moved departments.

Anne · 24 November 2022

5/5

Trustpilot

Both the sales team and the back office…

Both the sales team and the back office team (chasing completion) were absolutely excellent. I cannot find any fault and I’d definitely use them again. A totally professional team!

Philip · 10 November 2023

5/5

Trustpilot

Excellent

I have found the people working at Hamptons to be just lovely - always helpful, knowledgeable, efficient, friendly and reassuring. Melanie Hudson (Property Manager) has been exceptional throughout my tenancy, any issues have been dealt with promptly and with strictly Covid safe practices. I would highly recommend this agency, many thanks.

Kim · 2 July 2021

5/5

Trustpilot

Great Lettings Support

Justyna has helped us through some tenancies and we cannot praise her enough for her continued support throughout the lettings.

C · 13 April 2021

Agent replied · 24 October 2024

Thank you for your feedback about Justyna, we look forward to making her aware of your review.

5/5

Trustpilot

Immediate response to a boiler error

Immediate response to a boiler error, the team had it resolved within hours on a particularly cold day with young children in the house. Daniel (Hamptons) was very quick to respond and also followed up to ensure everything was resolved.

Kate · 20 December 2022

5/5

Trustpilot

Robert Stubbs

Robert Stubbs - He was a great agent and had looked after me and my cousins to find a place to rent! Quick and responsive with emails/calls! Very happy with our experience with Rob and Hamptons :D

Trish · 21 March 2023

5/5

Trustpilot

I have recently moved to a new property…

I have recently moved to a new property with the help of Hamptons. Their service was good and they are always available whenever we have any queries.Gemma Ward, who is our property manager , actively clarifies all our queries and make our life easy here.Thanks

Monisha · 13 May 2022

4/5

Trustpilot

Leakage in the age of coronavirus

Julian promptly addressed a water leakage emergency and had someone in a little more than 24 hours. His help is very much appreciated.

Ken · 8 April 2020

Agent replied · 24 October 2024

Thank you for leaving us a review, we are delighted to hear Julian provided such a good service and we look forward to sharing this with him. Thank you again.

5/5

Trustpilot

Very satisfied

I am very happy with the way Grace Campbell manages our two properties at Garricks House KT1 1HS.

Keith · 7 June 2024

5/5

Trustpilot

Samantha Hunt

Samantha Hunt, our property manager at Hamptons has been fantastic! She is always very efficient, offering us sound advice and organising any repairs that need to be done and liaising between the tenant and ourselves. We couldn't do without her.

Rory · 21 November 2022

5/5

Trustpilot

The property manager

The property manager, April, is extremely helpful and quick in responding. April also keep us up to date with any tenants related inquiries.

Adeeb · 29 February 2024

5/5

Google

Associated with Hamptons for more than 20 years. Providing professional and excellent service with professional and really helpful staff. Keep up the good work.

Polydoros · 26 October 2019

Agent replied · 24 October 2024

Thank you for taking the time to leave us a review. We take customer service very seriously and are thrilled to hear that for over 20 years you have received a professional and 5* service from us. Thank you again, we hope the next 20 years are just as positive.

5/5

Trustpilot

Great service provided ny Sandra McCrae

Very happy with the level of professionalism shown by Sandra. She worked extremely hard liaising between myself and the previous tenants to ensure everything relating to the deposit went smoothly.

Jeff · 19 September 2023

5/5

Trustpilot

Professional service at Hamptons, Stratford Upon Avon.

We have always found Hamptons at Stratford upon Avon to be courteous, efficient and communicative. A pleasure to deal with. Our point of contact is Lucy Pickles who represents the company with professionalism and a most pleasant disposition .

Hazel · 21 December 2022

5/5

Trustpilot

Great responsive service

Melanie in the Bath Lettings office has been fantastic is supporting us with some electrical issues in our rental property.

TC · 24 April 2024

5/5

Trustpilot

As the agent for the landlord

As the agent for the landlord, Hamptons has been responsive to any issues arising in the flat and have coordinated a lot of preventative maintenance work in a very professional manner.

Customer · 18 August 2023

5/5

Trustpilot

Professional personnel.

Our point of contact is Katie Tucker in Property Management Service. We have received nothing but a professional approach from Katie and she never fails to be efficiently communicative. It is a comfort to know that queries or other matters will be dealt with immediately.

Hazel · 17 March 2022

5/5

Trustpilot

First Class Lettings Service

The entire team at Hamptons have always provided the highest service to me as a landlord. Professional, efficient and knowledgeable are just a few ways to describe Sharon, Morgan, Lucy and the rest of the lettings team. Thank you.

Giles · 24 November 2022

5/5

Trustpilot

Had a lovely time renting from Hamptons…

Had a lovely time renting from Hamptons in Rickmansworth. Very helpful staff especialy Rebecca who was a great help to us. Highly reccomended.

Marek · 12 November 2019

Agent replied · 24 October 2024

Thank you for leaving us a review, it is wonderful to hear you have enjoyed renting through Hamptons and that Rebecca in particular has stood out for providing a high level of service. We take great pride in our people and look forward to sharing your review with the team, thank you again.

5/5

Trustpilot

The Chorleywood team has been great

The Chorleywood team has been great. I want to mention Rebecca Poole as one the most responsive agents we have worked with.

Farhad · 11 March 2020

Agent replied · 24 October 2024

Thank you for leaving us a review, we are delighted to hear Rebecca and the team provided you with such a high level of service and look forward to making them aware of your feedback.

5/5

Trustpilot

Property manager

Our property manager Megan at Hamptons has always provided a great service. Responsive, knowledgeable and patient. She never disappointed and consistently met our high standards. Having worked with her for more than 2 years, we definitely recommend her services.

Mark · 14 November 2022

1/5

Google

Awful experience renting through Hamptons. Completely disorganised and incompetent and a real inability to communicate effectively throughout the process. They just don't care about their clients.

Simon · 26 October 2017

Agent replied · 24 October 2024

Dear Azadeh, thank you for taking your time to leave us your feedback. I am really sorry to hear about your experience. Please do not hesitate to contact our customer care department should you wish to pursue this matter: customercare@hamptons-int.com. Many Thanks.

5/5

Trustpilot

Central Heating issue

I reported to Katie on Monday morning 13th December that my Central Heating broke down on Sunday morning, by 3pm Monday the problem had been fixed. I could not ask for a better professional service. I always receive a first class response and assistance from Katie.

Yvonne · 14 December 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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