5/5
TrustpilotJoe has been an outstanding property…
Joe has been an outstanding property manager. Always attentive, prompt and object. It's been a pleasure working with Joe.
Trusted Agent profile · Kensington and Chelsea
Hamptons Kensington Sales reviews in Kensington and Chelsea
★★★★★
1,605 reviews across 2 platforms
8 Hornton Street, Kensington, London, W8 4NW, Kensington and Chelsea, W8 4NW
Part of Hamptons, see every office.
Hamptons's office in Kensington and Chelsea, at 8 Hornton Street, is rated 4.3 out of 5 across 1,605 reviews on two platforms, including 187 Google reviews rated 4.7.
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Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe sold in a tough climate with a lot…
We sold in a tough climate with a lot of uncertainty around and with it low numbers of potential buyers.Hamptons were persistent and never gave up the opportunity and in the end found us a buyer. Friendly, professional and responsive service.
5/5
TrustpilotTotally recommended!
I've been with Hamptons for many years now, entrusting them with letting and managing my flat, and I totally reccomend them.In particular, April Keane, my Property Manager, is fantastic, really attentive and supportive. I know I can count on her whenever I face any issues, as happened recently, and that everything will be addressed promptly and professionally.
4/5
TrustpilotSaima, Property Manager Hamptons
Saima, Property Manager at Hamptons had always been very efficient with responding to any issues that we have faced in the property. Very contactable and informative with what is happening in terms or repairs or maintenance. Thanks!
5/5
TrustpilotA truly outstanding personal experience
I moved to the UK the summer of 2018. Dealt with a lot of letting agents and had many frustrating experiences until I met Victoria Beckett from Hamptons. She listened to my needs, found an amazing flat, helped me navigate a very different system and. demanding landlord, saw solutions instead of problems and kept her head cool when I was frustrated;) Victoria truly stands out in this sector! She comes highly recommended!
5/5
TrustpilotApril Keane Hamptons
I'd like to commend the work of April Keane at Hamptons. She is very responsive and professional providing timely information. It has been a pleasure to work with April.
5/5
TrustpilotPatryk Lehmann property manager
Patryk Lehmann property manager Great to come back and fix all our issues He emails & follows up with call not used to this with previous property manager. Really happy he has been assigned to our property rental. Nadya Dalil Amarnani
5/5
TrustpilotWe have been using Hamptons as our…
We have been using Hamptons as our letting managers for over 10 years and have had nothing but exceptional service and a willingness to help. Our current property manager (Angela Parn) consistently goes out of her way to ensure the needs of our tenants, and us, are met. I would be happy to recommend Hamptons to anyone looking for someone to manage their property!
4/5
TrustpilotGreat Home Management Team
I lived in a home managed by Samantha (from Hamptons) in Hayes area. She did an exceptional job for the 3 years i lived in that home and provided immediate and prompt responses to my queries and support requests. I would like to recommend Hamptons as a letting agency for their professional handling of all situations and smooth process to move into a new home
5/5
GoogleAnnabel was a pleasure to deal with from the outset. Engaging, helpful and willing to pursue queries in an efficient manner. Dealing with Hamptons problem free thus far.........!!!
5/5
TrustpilotGood agent and property management.
Mandy has managed my property for some time now taking the pressure off me as complience is so critical in this day and age.She has always tried to resolve any issues that come up regarding the property.
1/5
Trustpilot10/10 WOULD NOT RECOMMEND!
This agency is absolutely awful and unprofessional. I was scheduled for a viewing an hour and half away from my home spent loads of money trying to get to the showing and when I arrived I was stood up and left without any communication. Reaching out to them to explain what had happened I heard no response or anyone trying to mend the mistake. DO NOT LET through them.
1/5
TrustpilotCompletely inept!
You won’t find a more inept firm to deal with than Hamptons internationalThey provide rubbish service and charge massive feesThey treat tenants with utter lack of respect and should be avoided like the plague we are currently experiencing!
Agent replied · 24 October 2024
Good Afternoon, thank you for taking the time to leave us your feedback. We are unfortunately unable to contact you directly based on your username, should you require assistance please contact customercare@hamptons-int.com who will be happy to support you and address your concerns.
1/5
TrustpilotThe worst experiance ever!!!
The worst experiance ever!!!They want just to grab your money and very unprofessional behaviorFor more informations have a look to my review on GoogleSTAY AWAY!!!
Agent replied · 24 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
4/5
Trustpilotkitchen tap issue -goodhearts
we had an issue with our water pressure in the kitchen tap, Jen contacted Goodhearts quickly for us. Goodhearts contacted us very quickly to arrange the appointment, when the plumber arrived he was quick and efficient with the job. Only pointer i could give would be to confirm a rough time on the day of the appointment.
5/5
TrustpilotProperty Manager April Keane
April Keane has made the last couple of weeks of my tenancy very enjoyable. Any issues and requests have been resolved in a timely manner, and she has consistently been available to support me as a tenant. She has been professional and kind at every step of the way, which I am thankful to her for.
1/5
TrustpilotTerrible, don't come back to you
Wanted to view a property however calls not answered despite trying many times, messages not responded to and no one has been in touch to book a viewing.
5/5
TrustpilotThanks to Heather at Hamptons for her…
Thanks to Heather at Hamptons for her excellent customer service, my plumbing issue was dealt with quickly.
5/5
TrustpilotResponsive, pleasant, easy
Speaking as a tenant of ~1.5 years, working with Hamptons continues to be a great experience. Anca, our property manager, is always incredibly responsive over email and always quick to resolve any issues. Would highly recommend.
5/5
TrustpilotDan Johnson at Harpenden branch has…
Dan Johnson at Harpenden branch has been an excellent agent. He keeps me well informed and follows up on queries quickly. If I leave messages for him they are followed up quickly by colleagues.
5/5
GoogleThey have been so helpful and professional every step along the way, particularly Simon and Gentiana. Thanks to both, we now have a lovely new home! :)
5/5
Trustpilot...a Landlord's observations.
I have been with Hamptons for well over twenty years and the property managers have always looked after me with patience and kindness.My current manager, Jocelyn Williams, although only having been my manager for a few months, has already exhibited the much-appreciated qualities of alacrity of response, anticipation and reassurance. Thank you.2
5/5
TrustpilotHamptons Stratford Upon Avon
Having had an initial mixed experience, I'm pleased to say since Sharon Barnard took over the relationship for managing my property the service has been excellent. She and her team "go the extra mile"
Agent replied · 24 October 2024
Thank you for your review, we are delighted to receive your feedback and look forward to sharing this with Sharon and the team.
5/5
TrustpilotMya Miller from Hamptons
Mya Miller from Hamptons made issues with my rental property easy to resolve; she was efficient and a pleasure to work with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Hamptons Kensington Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
