Hamptons Chelsea Sales reviews in Kensington and Chelsea

★★★★★ 5/5

Google

I worked with Robert Stubbs throughout my flat hunt. He was patient with my specific needs, professional throughout, and delivered many excellent options, including the one I would’ve gone with (my personal circumstances changed). Thanks again Robert for all the help!

Alexander · 20 September 2025

★★★★★ 5/5

Trustpilot

Apartment 5 West Wing SL4 3TD Windsor

We moved our property at SL4 3TD Apartment 5 West Wing at Windsor almost 1.5 years ago. The property is lovely and managed by Hamptons with excellent care. Of course, as everybody faces, we had some small issues. Whenever we contact our Property Manager Patryk, he solves problems with professionalism and responds to all questions/inquiries as soon as possible.

Mustafa · 2 June 2026

★★★★★ 5/5

Google

Very good and professional service! I’m very happy with the support throughout the process. Special thanks to Sarah Mills who was fantastic!

Dimitrij · 16 February 2026

★★★★★ 1/5

Google

I was initially drawn in by the listing stating “50% off a month’s rent”, but it turned out the offer had already expired. Yet, it was still being shown in the listing. The flat was not professionally cleaned when I moved in, there was no heating in the bedroom throughout the entire tenancy and there was a bird infestation right above the flat. It was managed by a landlord who was unhelpful and Hamptons offered little support. During my notice period, I had to personally attend viewings because no spare key was arranged and I was often not informed when viewings were cancelled. I also still waiting for my deposit to be returned…

BC · 11 November 2025

★★★★★ 5/5

Trustpilot

Very efficient

Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb

Anna · 30 September 2026

★★★★★ 5/5

Trustpilot

A Positive Experience as a Tenant

For many years I continue to have a positive experience with Hamptons. My property manager (Danish Ashraf) has always been responsive, professional, and helpful, particularly when recently dealing with a leak and arranging the replacement of a boiler and shower. Communication has been excellent throughout, and I would happily recommend their property management services.

Emel · 1 June 2026

★★★★★ 5/5

Google

I was fortunate to engage Federica Salvati to help me find a property. Federica listened to my needs, showed me a variety of options that were spot on in terms of what I was after while also giving me options to extend on what I wanted. Federica is professional, kind, generous with her time and really takes an interest in listening to what you want and delivering on that promise. Thank you so much for helping me I really appreciated your expertise, kindness and understanding and I highly recommend you to others.

Michelle · 28 November 2023

★★★★★ 5/5

Google

Federica was amazing- so friendly, professional, clear and very quick to respond- made the whole process feel very clear and smooth and made us both feel very comfortable about it, thank you again!

Leah · 11 October 2025

★★★★★ 5/5

Google

I had the pleasure of working with Mauro when he helped me purchase my first home, and I couldn't be happier with his services. Mauro's professionalism and exceptional communication skills stood out throughout the entire process. His extensive knowledge of property, law, mortgages, and the intricacies of the home-buying process were truly impressive. What sets Mauro apart is his unwavering commitment to integrity. He always chose to do what was right, even when it might have been easier to take shortcuts. This level of honesty and dedication made me feel confident and secure throughout the entire home-buying journey. I highly recommend Mauro as an estate agent. His expertise and ethical approach make him a standout choice for anyone looking to buy or sell in the area.

Kieran · 24 October 2023

★★★★★ 5/5

Google

I am very happy with work of Hamptons and especially with Robert Stubbs. He is an amazing real estate agent, very helpful and I am impressed with his work and attitude. I have never met someone who would be that engaged and helpful. Superb service and help. I totally recommend Robert and with him you will find a great place to live and will enjoy smooth experience and great service. If I ever search again my new place, I would only do it with Robert or I hope there will be someone like him.

Olga · 24 October 2023

★★★★★ 5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

★★★★★ 5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

★★★★★ 5/5

Google

Sarah was a great help. Very proactive and flexible with viewings. Very helpful throughout the whole process.

Abigail · 16 February 2026

★★★★★ 5/5

Google

Robert at Hamptons helped me find a short let and and made the entire rental process smooth. He guided me through each step, communication was clear, and he promptly addressed any questions I had along the way. Thanks to Robert's support, I was able to find a rental without any issue and I'm very happy with my experience with Hamptons.

Yvan · 17 October 2024

★★★★★ 5/5

Google

Great help, quick and efficient! Thanks to Sarah Mills at Hamptons!

Jamie · 16 March 2026

★★★★★ 5/5

Google

I cooperated with this estate agent, specifically with Robert Stubbs, and I had an excellent experience. He was very professional and organized a proper viewing of the flat. He was polite and kept me informed about all the steps of the process. I would highly recommend him!

Smaragda · 11 June 2026

★★★★★ 1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

★★★★★ 5/5

Trustpilot

Excellent Property Manager.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Mr · 22 March 2026

★★★★★ 5/5

Trustpilot

Dena is a great Property Manager

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Zai · 20 March 2026

★★★★★ 5/5

Google

Federica has been extremely helpful in finding my flat and has been lovely to deal with.

Mariana · 16 January 2026

★★★★★ 5/5

Trustpilot

Quality of Service

Hamptons manage two properties on my behalf and have done for many years .. I have never considered changing primarily because of the personal service I receive. . Nicola and Charlotte and previously Jacqui in the Beaconsfield Office have been excellent . Harjeet does an outstanding job taking care of the properties on my behalf. Very much appreciated

Client · 9 October 2026

★★★★★ 5/5

Google

I had an excellent experience working with Robert Stubbs as my lettings agent. He demonstrated professionalism, reliability, and a deep understanding of the property market. His communication was clear and prompt, always keeping me informed. I would highly recommend Robert Stubbs to anyone looking for a knowledgeable and trustworthy lettings agent.

Shreya · 17 November 2024

★★★★★ 4/5

Trustpilot

Mya is a great property manager

Mya is a great property manager. She has been attending to my matters for years now & proven to attentive. She is prompt with her replies, humble and does her best. She deserves a promotion!

Wong · 8 April 2026

★★★★★ 1/5

Trustpilot

Its messed up!

They've reached out to me and I would still like to give them a 1 star review. Victoria Beckett is in charge of the Kingston location and exchanging emails with her. I need them to prove that the Check in report is got photos from before we moved in if they are going to compare it for deduction of deposit. When I make a point with these people, they always tend not to answer. I just want to know how recent the photos are in the check in report. They know I have been ill and we have stated there are valuables in the flat and would not like to have viewings. But they still argue, even with email as proof - stating its been misunderstandings. Not very good customer service skills with that. And accusing us saying that Hamptons doesn't have under-handed tactics. But if they didn't, why did they bother to hide the cracks in the walls with previous tenants furniture/things to begin with? Then saying those damages are now made by us. Not good enough!

T · 28 February 2023