Trusted Agent profile · Kensington and Chelsea
★★★★★
506 reviews across 2 platforms
94 Old Brompton Road, London, SW7 3RD, Kensington and Chelsea, SW7 3RD
Foxtons's office in Kensington and Chelsea, at 94 Old Brompton Road, is rated 4.1 out of 5 across 506 reviews on two platforms, including 290 Google reviews rated 4.5.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
5/5
GoogleI have been dealing with Foxtons for many years. An outstanding service. Available all the hours. All the staff is so good and knowledgeable.I would especially say a word for Amit. He is so understanding and helpful that I can not ask for any more. Extremely prompt in dealing with all the situations. That is impressive. I raise my hat to Amit and Foxtons.
5/5
GoogleWe worked with Foxtons South Ken for 8 years through a few rentals and finally the sale of our property. The Foxtons lettings & sales teams were always extremely professional, available, upbeat, pro-active and down to earth. We always felt they protected our interests. All our tenants were 5* - we never had any issues whatsoever. We finally sold the property whilst living abroad and Tom Wilmot-Smith and Ashley Fawcett held our hand throughout the whole process - they were extremely helpful and always available. The lawyer Foxtons recommended to us was also fantastic. The MyFoxtons portal works very well and makes it easy to manage/accompany the process. We've always had a great experience with Foxtons and would definitely use them again.
5/5
GoogleWas unfamiliar with the area and new to the whole rental process as we are from the US. I needed an agency to help me find a place, giving them very little notice, and very specific parameters (infant daughter, had to be very close to my husband’s work, super tight budget!) I contacted at least six other agencies hoping for extra guidance, but Sophie at Foxtons was the only one who truly made it happen for us. She gave us several options, and was really dedicated to finding us something that would work. A wonderful person to work with, and she made a rather impossible situation that much easier.
5/5
GoogleI struggled during weeks to find an apartment to rent that fit all my requirements until I contacted Foxtons. My agent Mathieu Mucciante was very helpful and understood my needs very quickly. Punctual, and organized, he provided me with various offers and found a unique place for me. I am very satisfied by the services provided by Foxtons. I would definitely recommend it!
5/5
TrustpilotI had the pleasure of working with Asim…
I had the pleasure of working with Asim Chaudhry, during my home search, and I can confidently say he is one of the most dedicated and professional real estate agents I have ever met.
5/5
GoogleJoe was extremely helpful in assisting me in finding a flat and moving in at short notice. The whole process, from getting in contact to moving in, took approximately one week.
5/5
GoogleLorenzo Trapani was very helpful throughout the process. Diligent and efficient. I was able to sort out a wonderful apartment in a mere week - all due to his hard work.
5/5
GoogleVerity has been an incredible support throughout our search process! She has always been smiling, helpful and has shown us more than 10 properties without loosing faith. Highly recommend her :)
5/5
GoogleI am a Relocation Consultant and highly recommend this branch of Foxtons. They are always professional and keen to help in whatever way they can, sometimes even popping along to a property to take a few extra photographs of certain points of interest. In particular Alex Melton and James Hankin are always my first port of call when searching in this area.
1/5
TrustpilotFoxtons South Kensington rented out a…
Foxtons South Kensington rented out a flat without hot water working, heating problems and took 2 weeks to fix it.
1/5
GoogleI will never be using foxtons south kensington again. Very unprofessional and hard to get in contact with an after paying my deposit an my upfront rent to find out from not even foxtons that my tenancy had been cancelled. An still have not recieved deposit or rental money back. Very poor experience never again.
5/5
TrustpilotFriendly and competent
Excellent communication and support through the whole process including additional information requests and properties visits, with Anaïs and Jack. Friendly and competent.
5/5
GoogleVerity is great agent at Foxtons South Kensington, who got us a fantastic flat in a short amount of time. Exactly what we need. Thank you so much!
5/5
GoogleVerity from Foxtons South Kensington assisted me during a rather stressful transition and the experience dealing with her has been absolutely world class!! Not only did she keep me updated every step of the way, she kept me calm and composed and her knowledge of the area is outstanding. She has been an exemplary example of what good service should entail and has been a really great advocate for Foxtons as a brand! Thank you, Verity!!
1/5
GoogleRude agents. Unprofessional. They ignore you and pressure you last minute. Use another agency
1/5
Trustpilotworse agents i have dealt with
worse agents i have dealt with, im not one to write reviews but i would not recommend Foxtons at all.
5/5
GoogleVerity at Foxtons South Kensington has been amazing, preparing a good selection of options and organising the visits in a very efficient way. Very professional 👍 …
5/5
GoogleHarriet from Foxtons provided exceptional customer service and genuinely has gone above and beyond versus all the other estate agents I was working with. She showed us a great selection of high quality properties (so definitely listened to our requirements) and helped through the thinking process and pros and cons of each. I was thoroughly impressed and for my next move she will definitely be the first estate agent I reach out to. Thanks again!
5/5
GoogleJoe is a great agent! Very friendly and open! Also extremely patient and explains things in a great way:) Thank you for everything Joe:)!
3/5
GoogleI had a great experience working with Foxtons overall. However, I received calls from a scammer who seemed to have detailed knowledge of my leasing information. This raises concerns about how customer data is being protected and handled.
1/5
TrustpilotUseless
From my experience, borderline incompetent.
5/5
GoogleExcellent experience looking for rental properties with Joe Hagen. He was very professional and knowledgeable about the area and was a pleasure to visit properties with!
Thank you Frederick Johnson for your review. Sophie, Foxtons South Kensington Estate Agents Get it done with London’s number 1!
1/5
TrustpilotSt John’s Wood Foxtons estate agent.
5/5
GoogleI recently dealt with Igor Griskin, real estate agent, at Foxtons South Kensington. I found him always supportive, highly professional and fully dedicated to his customers. He was very helpful and will surely be a great asset to Foxtons. I would definitely refer his name to my friends and professional contacts.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
