Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotProactive and got everything sorted
Proactive and got everything sorted, thank you
Helen · 25 March 2024
Agent replied · 23 October 2024
Hi Helen,Thank you for the great review. We are delighted you found us proactive and we got everything sorted for you. We wish you all the best!
★★★★★ 4/5
TrustpilotGreat onboarding service
Stav, the agent who helped us find our new home was incredibly kind and efficient throughout the whole process. We were coming from abroad and he made it all so easy for us.
R · 10 November 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave a review!
★★★★★ 5/5
TrustpilotVery good service from beginning to…
Very good service from beginning to end. Fast reaction to requests for viewings, etc. Loved the honesty and enthusiasm from Molly and always with a smile!Thanks for all Lynne Pearson
Lynne · 21 April 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave Molly such a wonderful review
★★★★★ 5/5
TrustpilotI found Jasmine very pleasant and…
I found Jasmine very pleasant and professional in her approach and very efficient in her communications and arranging viewings and providing me with progress updates. Well done Jasmine and keep up the good work.
Morteza · 20 August 2021
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotGreat Experience
I had a great experience with Lily Rudd leasing a flat in Chelsea recently. She was very responsive and professional to deal with.
Andrew · 21 January 2023
Agent replied · 23 October 2024
Hi Andrew,Thank you for taking the time to leave this review. It's great to hear how Lily was able to offer such great service!
★★★★★ 5/5
TrustpilotGreat customer service
Chestertons and Tamara Price have been fantastic through the whole process. Really responsive to questions and when support was needed and ultimately found us a perfect flat!
Consumer · 13 August 2022
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotVery responsive and very efficient at…
Very responsive and very efficient at getting problems fixed.
Customer · 22 January 2024
Agent replied · 23 October 2024
Hi there, thank you for taking the time to leave a review and we're happy to read that you found our service efficient. Should you need any further help, please do let us know. Best wishes!
★★★★★ 5/5
TrustpilotGreat experience
Great experience! Tushar understood our needs and found us a property in a day! He was also very helpful during the entire process. One of the best agencies we ever used
Eliana · 23 December 2021
Agent replied · 23 October 2024
Thank you for sharing your experience Eliana. We are very pleased to hear this!
★★★★★ 5/5
TrustpilotTamara has been excellent
Tamara has been excellent. She has been really communicative, knowledgeable and has understood our requirements really well.
Laura · 10 August 2021
★★★★★ 5/5
TrustpilotA happy customer
I have been very happy with the service provided by Chestertons Kew office. The staff have been friendly, quick to respond, and always helpful. I was kept updated throughout the buying process.
Mrs · 13 October 2021
Agent replied · 23 October 2024
Thank you very much for sharing your experience. It is much appreciated.
★★★★★ 5/5
TrustpilotReliable agent and good service.
Liyan · 2 April 2024
Agent replied · 23 October 2024
Hi Liyan, thank you for your feedback and wish you all the best for the future!
★★★★★ 5/5
TrustpilotThe Chestertons Property Management…
The Chestertons Property Management team (Vanessa Newman-Wright in particular) are highly professional and excellent problem solvers.
EJ · 5 March 2025
★★★★★ 5/5
TrustpilotGreat service!
Tom H. from South ken help me find a flat this year and I love it. He was super responsive and the process was fairly painless (for once!)
Andreia · 12 May 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review!
★★★★★ 5/5
TrustpilotPreya has done a great job with my…
Preya has done a great job with my property. Always professional and helpful.
Alan · 5 October 2023
Agent replied · 23 October 2024
Thanks for your review Alan, we'll make sure to pass this on to Preya!
★★★★★ 5/5
TrustpilotThe entire Chestertons team was really…
The entire Chestertons team was really engaged and focused on finding me great tenants to rent my flat. They kept me fully informed and were very professional throughout.
Abbas · 7 May 2022
Agent replied · 23 October 2024
Thank you for sharing your experience Abbas!
★★★★★ 5/5
TrustpilotAmirah Elmahdy did a great job on the…
Amirah Elmahdy did a great job on the renewal process of a rental agreement - she was responsive and efficient throughout the process
Xavier · 27 November 2022
Agent replied · 23 October 2024
We're so pleased to hear how efficient Amirah was throughout the renewal process! Please do get in touch if you need any further assistance.
★★★★★ 4/5
TrustpilotGood quality tenant…
Chestertons found a good quality tenant quickly having used another agency for several months. And as usual they handled documentation with little fuss on my side.
Ryan · 28 July 2022
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotReview
We have been working with Chestertons SW Lettings office for almost a year. We found the team very professional, reliable and helpful. We would definitively recommend them to potential tenants and landlords.
Monica · 10 September 2021
Agent replied · 23 October 2024
We are thrilled to receive such positive feedback, and hope we can continue on as your agent for many years to come!
★★★★★ 5/5
GoogleEliza & Aki @ Chestertons where fantastic!!. I was very happy by the speed and professional attitude. They managed to find a tenant for my property very quickly and I was very very impressed! They both where always there to help me through any hurdles and guided me well throughout the process which went very smoothly!
Syban · 15 October 2022
★★★★★ 5/5
TrustpilotExcellent service in finding new tenant.
The Chestertone team member- Charlie Ridge - acted promptly to find me a new. tenant. Excellent service and available whenever I needed to give instructions to him from abroad.
Amjad · 22 February 2022
Agent replied · 23 October 2024
Thank you for sharing your experience with Chestertons!
★★★★★ 5/5
GoogleWe just wanted to acknowledge the role of Jack Osmond in leading to the sale of our flat which was completed on 31 March 2021.
Jack’s initiative in emailing us in early August 2020 started us along the track with Chestertons and we enjoyed working with him and the other members of the team.
Very happy with the outcome.
Ian and Dot Collinson
Ian · 26 October 2021
★★★★★ 5/5
TrustpilotWes Mohamed best agent
Wes Mohamed offered his honest opinion and experience during this search. Would highly recommend him for all my friends.
Rupert · 28 March 2023
Agent replied · 23 October 2024
Hi Rupert, we're happy to hear that Wes assisted you with your recent search. Should you need anything in future, please do not hesitate to get in touch. Wishing you all the best!
★★★★★ 5/5
TrustpilotNiema Latif
I have been dealing with Niema Latif and have found her to be extremely helpful and efficient and would not hestitate to recommend her.
Susan · 27 September 2022
Agent replied · 23 October 2024
Thank you very much for the review
★★★★★ 5/5
TrustpilotChesterton
Marianna does a great job managing the property and no issues.
Matt · 31 October 2023
Agent replied · 23 October 2024
Thanks Matt!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.