Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA happy customer
I have been very happy with the service provided by Chestertons Kew office. The staff have been friendly, quick to respond, and always helpful. I was kept updated throughout the buying process.
Mrs · 13 October 2021
Agent replied · 23 October 2024
Thank you very much for sharing your experience. It is much appreciated.
★★★★★ 5/5
TrustpilotTamara has been excellent
Tamara has been excellent. She has been really communicative, knowledgeable and has understood our requirements really well.
Laura · 10 August 2021
★★★★★ 5/5
TrustpilotReliable agent and good service.
Liyan · 2 April 2024
Agent replied · 23 October 2024
Hi Liyan, thank you for your feedback and wish you all the best for the future!
★★★★★ 5/5
TrustpilotPreya has done a great job with my…
Preya has done a great job with my property. Always professional and helpful.
Alan · 5 October 2023
Agent replied · 23 October 2024
Thanks for your review Alan, we'll make sure to pass this on to Preya!
★★★★★ 5/5
TrustpilotGreat service!
Tom H. from South ken help me find a flat this year and I love it. He was super responsive and the process was fairly painless (for once!)
Andreia · 12 May 2022
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review!
★★★★★ 5/5
TrustpilotThe entire Chestertons team was really…
The entire Chestertons team was really engaged and focused on finding me great tenants to rent my flat. They kept me fully informed and were very professional throughout.
Abbas · 7 May 2022
Agent replied · 23 October 2024
Thank you for sharing your experience Abbas!
★★★★★ 5/5
TrustpilotAmirah Elmahdy did a great job on the…
Amirah Elmahdy did a great job on the renewal process of a rental agreement - she was responsive and efficient throughout the process
Xavier · 27 November 2022
Agent replied · 23 October 2024
We're so pleased to hear how efficient Amirah was throughout the renewal process! Please do get in touch if you need any further assistance.
★★★★★ 4/5
TrustpilotGood quality tenant…
Chestertons found a good quality tenant quickly having used another agency for several months. And as usual they handled documentation with little fuss on my side.
Ryan · 28 July 2022
Agent replied · 23 October 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotReview
We have been working with Chestertons SW Lettings office for almost a year. We found the team very professional, reliable and helpful. We would definitively recommend them to potential tenants and landlords.
Monica · 10 September 2021
Agent replied · 23 October 2024
We are thrilled to receive such positive feedback, and hope we can continue on as your agent for many years to come!
★★★★★ 5/5
GoogleI was looking for a flat in a particular area and was very picky but Stephanie Tibbles understood exactly what I was looking for from the first moment we spoke. She took the time to analyze my needs and showed me only the properties that suited me and we found the place of my dream ! I highly recommend Chestertons and her especially, she is very professional and so lovely !
Amel · 10 October 2019
★★★★★ 5/5
TrustpilotExcellent service in finding new tenant.
The Chestertone team member- Charlie Ridge - acted promptly to find me a new. tenant. Excellent service and available whenever I needed to give instructions to him from abroad.
Amjad · 22 February 2022
Agent replied · 23 October 2024
Thank you for sharing your experience with Chestertons!
★★★★★ 5/5
TrustpilotFantastic services and could not have asked for better
Fantastic services and could not have fished for a better experience as a first time buyer. Always informative and kept me up to date. Super friendly and polite and always smiling.
Michael · 25 October 2021
Agent replied · 23 October 2024
Thank you very much for your feeback Michael. We are so pleased to hear this.
★★★★★ 5/5
TrustpilotWes Mohamed best agent
Wes Mohamed offered his honest opinion and experience during this search. Would highly recommend him for all my friends.
Rupert · 28 March 2023
Agent replied · 23 October 2024
Hi Rupert, we're happy to hear that Wes assisted you with your recent search. Should you need anything in future, please do not hesitate to get in touch. Wishing you all the best!
★★★★★ 5/5
TrustpilotNiema Latif
I have been dealing with Niema Latif and have found her to be extremely helpful and efficient and would not hestitate to recommend her.
Susan · 27 September 2022
Agent replied · 23 October 2024
Thank you very much for the review
★★★★★ 5/5
TrustpilotChesterton
Marianna does a great job managing the property and no issues.
Matt · 31 October 2023
Agent replied · 23 October 2024
Thanks Matt!
★★★★★ 5/5
TrustpilotContract renewal
Amanda Goodman and Lavie Kim handled the tenancy renewal smoothly and efficiently. Good communication throughout.
Jonny · 3 March 2025
★★★★★ 4/5
TrustpilotNo problems at all
Quick, efficient, friendly!
W · 15 April 2024
Agent replied · 23 October 2024
Hi there, thanks for your positive review. Please feel free to reach out if you need any further assistance. Best wishes!
★★★★★ 5/5
TrustpilotNorma had been very helpful and…
Norma had been very helpful and efficient. Service experience was very good.
Amanda · 28 September 2023
Agent replied · 23 October 2024
Thanks for your kind words Amanda! We'll make sure to let Norma know and should you need anything else, please do get in touch. Best wishes!
★★★★★ 5/5
TrustpilotChestertons South West Lettings, Tamara Price
We have had an amazing experience with Tamara! She has always been very prompt, called back on the same day and answered all our queries making the renting process much smoother!
Olivia · 31 August 2021
Agent replied · 23 October 2024
It is excellent to read such positive feedback!Thank you for the five star review.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service, I have been renting through them for over 2 years in Fulham.
Elisabetta · 26 July 2023
Agent replied · 23 October 2024
Hi Elisabetta, we're so happy to hear you've been renting through us for the past two years - Fulham is an amazing part of London! Should you ever need anything from us, please do not hesitate to reach out to our local branch. Best wishes!
★★★★★ 5/5
TrustpilotGreat experience
We have recently rented a property through Chestertons and I really recommend this agency. Everything worked perfectly and our agent, Ed in South West Chestertons Lettings, was really helpful and professional!
Erica · 19 August 2021
Agent replied · 23 October 2024
Thank you for posting a review.
★★★★★ 5/5
TrustpilotMelissa at Chestertons was excellent…
Melissa at Chestertons was excellent with us and made the whole process easy. We are very grateful for her help, she was easily contactable, and kept us updated throughout the process.
Katie · 18 August 2021
Agent replied · 23 October 2024
Please do not hesitate to get in touch if we can be of any assistance in the future!Thank you for the review.
★★★★★ 5/5
TrustpilotExcellent
Excellent. From the beginning through to moving into our short-term let the team at Chestertons have been on-point, communicated thoroughly and with exceptional clarity.
Scott · 15 August 2022
Agent replied · 23 October 2024
Thank you for your review Scott!
★★★★★ 1/5
TrustpilotVery bad experience to rent a flat at…
Very bad experience to rent a flat at Fulham through an agent called Madi. She has 0 response to me,the tenant for the problem with the flat!
Leung · 28 March 2022
Agent replied · 23 October 2024
Thank you for getting in touch Leung. We are sorry to hear you are not satisfied with the service received.We take all feedback very seriously and would like the opportunity to discuss your comments with you further.Unfortunately, we cannot identify who you are from the details provided.Therefore, please respond to our request to receive your additional details (i.e. email address), so we can get in touch - and understand who you have dealt with at Chestertons.
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