Trusted Agent profile · Kensington and Chelsea
★★★★★
2,228 reviews across 2 platforms
31 Lowndes Street, Knightsbridge, SW1X 9HX, Kensington and Chelsea, SW1X 9HX
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 31 Lowndes Street, is rated 4.5 out of 5 across 2,228 reviews on two platforms, including 82 Google reviews rated 4.6.
Tell us what you need and we'll put you in touch. Chestertons Knightsbridge & Belgravia hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
1/5
TrustpilotArrogant agency
Initial screening and referencing process is long, absurd and demeaning for the tenant, lacking any kind of empathy. The tenant has no rights whatsoever, only obligations. Avoid!
Thank you for getting in touch. We take all feedback very seriously.Therefore, please respond to our request for your additional details, so that we can locate you in our system - and follow up accordingly.
5/5
TrustpilotHappy customer
Good experience with John Lorms at Pimlico.
Thanks for the feedback Pauline, we're glad to hear that John provided you with a positive experience!
5/5
TrustpilotExcellent
Excellent. Very thorough and clear communication at all times and a very good outcome in terms of tenants; price and speed. Thank you
Thank you for taking the time to leave us such a lovely review
5/5
TrustpilotIt has been amazing working with…
It has been amazing working with Chestertons, we now have found the flat of our dreams. Thank you Chestertons for making this such a fluid experience!
We are so pleased to hear you are in your dream flat, and thank you for taking the time to leave us a review of your 5 star experience
5/5
TrustpilotGreat Experience
Very easy and quick service. Professional throughout. Karen our agent was excellent and guided us through the process smoothly.
Thank you for this lovely review Will, we are glad to hear that Karen was able to make the experience so smooth for you!
5/5
TrustpilotCharlotte Wilkinson from NW8 branch was…
Charlotte Wilkinson from NW8 branch was extremely professional and friendly and managed to sort out all issues with the tenants on and pre arrival.Great service.Thank you!
Thank you for taking the time to review your experience, we are so pleased to read how helpful Charlotte has been.
2/5
TrustpilotTerrible moving out experience. Landlord overpaid
Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional
Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.
5/5
TrustpilotA lovely and informational experience
A lovely and informational experience. The realtor was very knowledgable (including the legal proces), helpful and paitient while guiding us through the property.
Thank you for the wonderful review!
5/5
TrustpilotChestertons South West Lettings - Liam
Liam has gone the extra mile in our most recent letting - not only finding good tenants, but problem solving a number of issues arising on changeover.
It is excellent to hear that Liam was able to help navigate through some challenges with you. A positive customer experience is our upmost priority, so we really appreciate you sharing this feedback.
5/5
Trustpilot‘Chestertons South West Lettings, Sebastian & Amy’
I was very happy with the services of Chestertons South West Lettings. The staff were extremely professional, polite and helpful. It was a pleasure dealing with them.
It is excellent to hear that you had a positive experience with Chestertons.Thank you for taking the time to post a review.
5/5
TrustpilotMarika helped me so much in finding and…
Marika helped me so much in finding and getting the flat I wanted. She is incredible! Thank you for all your amazing work & help!
Thank you for sharing! We're so pleased to hear.
5/5
TrustpilotVery patient and kind lady
Very patient and kind lady，who has been a great help to me in dealing with the whole rental process.
Thank you!
5/5
TrustpilotGreat people and knowledgeable…
Great people and knowledgeable professional service
Thank you for your feedback Jonathan, we really appreciate it. Wishing you all the best!
5/5
TrustpilotSuch a pleasure working with Tamara…
Such a pleasure working with Tamara Price at Chestertons South West letting. She was super helpful and came across as very genuine.
Thank you for your review!
5/5
TrustpilotGreat work Temi
Great work Temi. Thank you for the urgent response to our problem. Your after service attention was also first class.
Thank you for sharing!
5/5
TrustpilotSebastian was excellent all round
Sebastian was excellent all round, very happy with his work.
5/5
TrustpilotI am impressed with the level of…
I am impressed with the level of professionalism of of Aki. He solved with practical manner a lot of my questions
Thank you for the wonderful review
5/5
TrustpilotFabulous
Fabulous, receptive honest and very helpful.
Thank you for your kind words Saskia, we really appreciate the feedback!
5/5
TrustpilotAn outstanding experience
An outstanding experience, from Chestertons SW Lettings.From initial contact with Heather Phillip-St Louis and regular follow-ups with Jessica we moved smoothly into a successful completion.
This is wonderful to hear, thank you Paul
5/5
TrustpilotEveryone we dealt with were extremely…
Everyone we dealt with were extremely helpful and friendly and got the sale across the line. Many thanks for all your help.
Thank you Sarah, we are so pleased to hear this.
5/5
TrustpilotMadi D. - amazing service!
Madi Doe has always been available and supported me during my search for a new flat. I highly recommend her and Chestertons!
Thank you for the 5 stars!
5/5
TrustpilotHappy
Friendly. Prompt. Always on top of everything. Chasing solicitors and making sure the entire sale went smooth. Lovely gift as we completed. Very happy!
Thank you for your sharing your feedback Kass!
5/5
TrustpilotSebastian Walters first class service
I would like to add my thanks to the outstanding service that I have received in letting my apartment. Sebastian worked with me in arranging viewings that made it possible for me to attend. He was professional, calm and efficient, enabling me to secure a quick turnaround on the property. What an asset he is for Chestertons.
5/5
TrustpilotVery helpful staff
Just rang up with a thousand questions and Millie Brandon answered all of them with impressive detail.Thank you
Thank you Jonathan!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Knightsbridge & Belgravia hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
