5/5
TrustpilotVery positive experience
Very positive experience with Chestertons. The agent helped us out throughout the entire process and answered all our questions.
Agent replied · 23 October 2024
Thank you for sharing your experience!
Trusted Agent profile · Kensington and Chelsea
Chestertons Chelsea reviews in Kensington and Chelsea
★★★★★
2,384 reviews across 2 platforms
17 Cale Street, Chelsea, London, SW3 3QR, Kensington and Chelsea, SW3 3QR
Chestertons's office in Kensington and Chelsea, at 17 Cale Street, is rated 4.5 out of 5 across 2,384 reviews on two platforms, including 58 Google reviews rated 4.3.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotMatthew, SW lettings!
We really have Matthew to thank for helping us score a great rental, thanks so much !
Agent replied · 23 October 2024
Thank you for sharing!
1/5
TrustpilotAgent didn’t turn up to viewing.
Had a viewing booked for an apartment and travelled nearly two hours to view it. Turned up and no agent was there, and I didn’t even get a call to say if it had been cancelled/if the flat had been taken. Tried calling them several times but nobody answered. Massive waste of time.
5/5
TrustpilotTeam and the agent that was handling…
Team and the agent that was handling our flat was friendly and helpful. Would recommend it
Agent replied · 23 October 2024
Thank you for sharing!
5/5
TrustpilotGreat job from Chestertons as managing…
Great job from Chestertons as managing agents of my flat. Another tenant secured with no gap between outcoing/incoming tenants.
Agent replied · 23 October 2024
We thank you for the review. It is always great to hear that our clients are satisfied with the service recieved.Have a great evening.
5/5
TrustpilotThey are helping a lot.
They are helping a lot.Quick responce and clear instruduction.It was really convince.
Agent replied · 23 October 2024
Thank you Hiroki!
5/5
TrustpilotI had a positive experience with this…
I had a positive experience with this company, and the agent was very helpful along the proces!
Agent replied · 23 October 2024
Thank you for leaving us a review!
5/5
TrustpilotChestertons are experienced and…
Chestertons are experienced and professional letting agents. I have used them for 5 years and can only recommend.
Agent replied · 23 October 2024
We thank you for taking the time to post a review, and for your loyalty to Chestertons!
5/5
TrustpilotGreat experience
Great experience with Tamara Price at Chestertons South West lettings. Really good communication and very helpful. Definitely recommend.
Agent replied · 23 October 2024
That's wonderful to hear! Thank you for taking the time to leave a review
1/5
TrustpilotPoor communications, high fees
Very large teams with poor communication between property managers, accounts, tenancy agreements etc as various tasks of lettings are subdivided and given to different members of staff and teams to process. In general I have found that no one takes responsibility, and getting to the right person to sort simple things out for lettings becomes very tedious.
5/5
TrustpilotGreat experience selling our flat with…
Great experience selling our flat with Rae, knowledgeable and professional. Would definitely recommend.
Agent replied · 23 October 2024
Thank you for taking the time to leave such a great review!
4/5
TrustpilotPositive experience with Chesterston’s…
Positive experience with Chesterston’s Pimlico. Nishaad very professional, patient, informative, friendly, quick in responding.
Agent replied · 23 October 2024
Thank you for sharing Erika!
5/5
TrustpilotChestertons South West Lettings - Cynthia
Cynthia did a great job in sorting us out a short-let recently. Pleasure to deal with. Thanks.
Agent replied · 23 October 2024
Thank you for sharing!
5/5
Trustpilot‘Chestertons South West Lettings - Sebastian
Helpful agent with good communication. Would recommend chestertons as an excellent estate agent to use in Barnes.
Agent replied · 23 October 2024
Your comments have been passed on to Sebastian, who is thrilled to have been able to assist you.All the best.
5/5
TrustpilotExcellent service
Excellent service, highly recommend
Agent replied · 23 October 2024
Hi Mustaq, Thank you for taking the time to leave this review. Glad our team could offer an excellent service!
5/5
TrustpilotThanks Tamara at SW Chestertons
Tamara at Chestertons South West lettings has been super helpful in our housing search, would really recommend!
Agent replied · 23 October 2024
Your kind words have been passed on to Tamara and the team.Thank you.
5/5
TrustpilotChesterton are a very good outfit and…
Chesterton are a very good outfit and always handle my lettings in a professional manner
Agent replied · 23 October 2024
Thank you for the five-star review
5/5
TrustpilotAmazing experience with Mitch
Amazing experience with Mitch, he’s the right balance of funny and professional
Agent replied · 23 October 2024
Thank you for your review!
4/5
TrustpilotVery efficient marketing and letting…
Very efficient marketing and letting service, multiple offers within 24 hours.
Agent replied · 23 October 2024
Thank you for sharing!
5/5
TrustpilotVery good experience
Very good experience, quick and efficient
Agent replied · 23 October 2024
Glad to hear it Jeremy! If you need any further assistance, please do not hesitate to get in touch again. Best wishes!
5/5
TrustpilotMillie Brandon
Millie Brandon, was a great help with renting.
Agent replied · 23 October 2024
Thank you!
5/5
TrustpilotGood experience with Chestertons…
Good experience with Chestertons renting my property. Friendly and attentive staff.
Agent replied · 23 October 2024
Thank you for sharing!
5/5
TrustpilotHelpful
Helpful, responsive and fair. Best agents I have come across.
Agent replied · 6 February 2025
Dear Ewan,Thank you for your 5* review of the service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
TrustpilotGreat experience
Great experience, considered advice and delivered above expectations
Agent replied · 23 October 2024
Thank you for sharing!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
