5/5
TrustpilotGreat service
Despite a few hiccups along the way to find new tenants we had great support and a very professional service though out
Agent replied · 23 October 2024
Thank you for leaving us a review!
Trusted Agent profile · Kensington and Chelsea
Chestertons Chelsea reviews in Kensington and Chelsea
★★★★★
2,383 reviews across 2 platforms
17 Cale Street, Chelsea, London, SW3 3QR, Kensington and Chelsea, SW3 3QR
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 17 Cale Street, is rated 4.5 out of 5 across 2,383 reviews on two platforms, including 58 Google reviews rated 4.3.
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Tell us what you need and we'll put you in touch. Chestertons Chelsea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Reviews
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotSeb was great
Seb was great - very reliable.
5/5
TrustpilotExtremely helpful staff
Extremely helpful staff, kept good connection between the landlord and the potentially tenants, providing full and very accurate service.
Agent replied · 23 October 2024
Thank you for your review!
5/5
TrustpilotKai did a great job with my flat…
Kai did a great job with my flat purchase. Always very friendly professional and efficient. I’d definitely recommend.
Agent replied · 23 October 2024
Thank you for your review Mark!
5/5
TrustpilotAnson always responsive.
Anson Nyako has always been very responsive and whatever issues I've had have been quickly resolved.
Agent replied · 23 October 2024
Thank you Shavasti!
5/5
TrustpilotTamara Price at Chestertons South West
Tamara Price at Chestertons South West lettings was extremely helpful during the whole process and we have had a very positive experience!
Agent replied · 23 October 2024
Your feedback has been passed on to Tamara, who sends her best wishes to you!Please do not hesitate to get in touch, if you have any queries in the future.
5/5
TrustpilotTamara Price at Chestertons South West…
Tamara Price at Chestertons South West lettings was so helpful, always available on the phone and super friendly. Would 100% recommend!
Agent replied · 23 October 2024
Your feedback has been shared with Tamara! Thank you for taking the time to write a review,
5/5
TrustpilotVery happy tenant
I found Jasmine (Chestersons Kew) very accommodating and easy to deal with. She kept me well informed throughout the whole process.
Agent replied · 23 October 2024
Thank you for the 5 star review!
5/5
TrustpilotRent a flat
excellent service by Rowland - kept on top of tasks to make sure the process was as smooth as possible. Thanks
Agent replied · 23 October 2024
Thank you for taking the time to write a review
5/5
TrustpilotGreat service, definitely recommend
Very pleasant communication, quick replies and good service. Definitely recommend!
Agent replied · 23 October 2024
Thank you very much for leaving your review Emily!
5/5
TrustpilotI had a very good experience working…
I had a very good experience working with the company and my agent
Agent replied · 23 October 2024
Thank you for your review!
5/5
TrustpilotChesterton
Alexandra at Chestertons was great. Very friendly, polite and professional.My rental got completed quickly and without hassle.Thank you
Agent replied · 23 October 2024
Thank you for sharing!
5/5
TrustpilotTamara Price from Chestertons letting…
Tamara Price from Chestertons letting agency been very responsive, to the point, clear and professional attitude. Good to work with
Agent replied · 23 October 2024
Your comments have been shared with Tamara, who is very pleased to have been able to assist you.
5/5
TrustpilotExcellent
Excellent. Great support during the entire process. Immediate responses and professional throughout.
Agent replied · 6 February 2025
Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us.
5/5
TrustpilotVery positive experience
Very positive experience with Chestertons. The agent helped us out throughout the entire process and answered all our questions.
Agent replied · 23 October 2024
Thank you for sharing your experience!
5/5
TrustpilotMatthew, SW lettings!
We really have Matthew to thank for helping us score a great rental, thanks so much !
Agent replied · 23 October 2024
Thank you for sharing!
1/5
TrustpilotAgent didn’t turn up to viewing.
Had a viewing booked for an apartment and travelled nearly two hours to view it. Turned up and no agent was there, and I didn’t even get a call to say if it had been cancelled/if the flat had been taken. Tried calling them several times but nobody answered. Massive waste of time.
5/5
TrustpilotTeam and the agent that was handling…
Team and the agent that was handling our flat was friendly and helpful. Would recommend it
Agent replied · 23 October 2024
Thank you for sharing!
5/5
TrustpilotGreat job from Chestertons as managing…
Great job from Chestertons as managing agents of my flat. Another tenant secured with no gap between outcoing/incoming tenants.
Agent replied · 23 October 2024
We thank you for the review. It is always great to hear that our clients are satisfied with the service recieved.Have a great evening.
5/5
TrustpilotThey are helping a lot.
They are helping a lot.Quick responce and clear instruduction.It was really convince.
Agent replied · 23 October 2024
Thank you Hiroki!
5/5
TrustpilotI had a positive experience with this…
I had a positive experience with this company, and the agent was very helpful along the proces!
Agent replied · 23 October 2024
Thank you for leaving us a review!
5/5
TrustpilotChestertons are experienced and…
Chestertons are experienced and professional letting agents. I have used them for 5 years and can only recommend.
Agent replied · 23 October 2024
We thank you for taking the time to post a review, and for your loyalty to Chestertons!
1/5
TrustpilotPoor communications, high fees
Very large teams with poor communication between property managers, accounts, tenancy agreements etc as various tasks of lettings are subdivided and given to different members of staff and teams to process. In general I have found that no one takes responsibility, and getting to the right person to sort simple things out for lettings becomes very tedious.
5/5
TrustpilotGreat experience
Great experience with Tamara Price at Chestertons South West lettings. Really good communication and very helpful. Definitely recommend.
Agent replied · 23 October 2024
That's wonderful to hear! Thank you for taking the time to leave a review
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Chestertons Chelsea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
