Trusted Agent profile · Kensington and Chelsea
★★★★★
2,383 reviews across 2 platforms
17 Cale Street, Chelsea, London, SW3 3QR, Kensington and Chelsea, SW3 3QR
Part of Chestertons, see every office.
Chestertons's office in Kensington and Chelsea, at 17 Cale Street, is rated 4.5 out of 5 across 2,383 reviews on two platforms, including 58 Google reviews rated 4.3.
Tell us what you need and we'll put you in touch. Chestertons Chelsea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
Every review we hold for the Kensington and Chelsea office, from every platform, shown as written. First names only.
1/5
TrustpilotArrogant agency
Initial screening and referencing process is long, absurd and demeaning for the tenant, lacking any kind of empathy. The tenant has no rights whatsoever, only obligations. Avoid!
Thank you for getting in touch. We take all feedback very seriously.Therefore, please respond to our request for your additional details, so that we can locate you in our system - and follow up accordingly.
5/5
TrustpilotHappy customer
Good experience with John Lorms at Pimlico.
Thanks for the feedback Pauline, we're glad to hear that John provided you with a positive experience!
5/5
TrustpilotExcellent
Excellent. Very thorough and clear communication at all times and a very good outcome in terms of tenants; price and speed. Thank you
Thank you for taking the time to leave us such a lovely review
5/5
TrustpilotGreat Experience
Very easy and quick service. Professional throughout. Karen our agent was excellent and guided us through the process smoothly.
Thank you for this lovely review Will, we are glad to hear that Karen was able to make the experience so smooth for you!
5/5
TrustpilotIt has been amazing working with…
It has been amazing working with Chestertons, we now have found the flat of our dreams. Thank you Chestertons for making this such a fluid experience!
We are so pleased to hear you are in your dream flat, and thank you for taking the time to leave us a review of your 5 star experience
5/5
TrustpilotCharlotte Wilkinson from NW8 branch was…
Charlotte Wilkinson from NW8 branch was extremely professional and friendly and managed to sort out all issues with the tenants on and pre arrival.Great service.Thank you!
Thank you for taking the time to review your experience, we are so pleased to read how helpful Charlotte has been.
5/5
TrustpilotTamara was great
Tamara from the Battersea branch was greatShe has been really helpful and proactive from the start and made the process of finding a flat really smooth so far!
Thank you for taking the time to leave a review of your experience, we are so pleased to hear it was five stars!
2/5
TrustpilotTerrible moving out experience. Landlord overpaid
Terrible moving out experience. Landlord certainly overpaid some work that could've been avoided had Chesterton's been more professional
Hi Alexandru, we're sorry to read this. If you could please reply to our request for additional information, we will be happy to look into this further for you.
5/5
Trustpilotprofesstional and efficient service by…
professtional and efficient service by Suzan, Brooke and Matt. The flat was let in no time, respecting my preferences.
Thank you for taking the time to inform us of the positive experience you have recently had with our Lettings Team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. We look forward to working with you again in the future.
5/5
TrustpilotKate Baker
Had a great time working with Katie Baker. Very professional, and highly helpful - very diligent with my requests for the properties, made the search very pleasant and quick!
Thank you so much for the great review, we've passed this on to Katie
5/5
TrustpilotA lovely and informational experience
A lovely and informational experience. The realtor was very knowledgable (including the legal proces), helpful and paitient while guiding us through the property.
Thank you for the wonderful review!
5/5
TrustpilotChestertons South West Lettings - Liam
Liam has gone the extra mile in our most recent letting - not only finding good tenants, but problem solving a number of issues arising on changeover.
It is excellent to hear that Liam was able to help navigate through some challenges with you. A positive customer experience is our upmost priority, so we really appreciate you sharing this feedback.
5/5
Trustpilot‘Chestertons South West Lettings, Sebastian & Amy’
I was very happy with the services of Chestertons South West Lettings. The staff were extremely professional, polite and helpful. It was a pleasure dealing with them.
It is excellent to hear that you had a positive experience with Chestertons.Thank you for taking the time to post a review.
5/5
TrustpilotMarika helped me so much in finding and…
Marika helped me so much in finding and getting the flat I wanted. She is incredible! Thank you for all your amazing work & help!
Thank you for sharing! We're so pleased to hear.
5/5
TrustpilotVery patient and kind lady
Very patient and kind lady，who has been a great help to me in dealing with the whole rental process.
Thank you!
5/5
TrustpilotGreat people and knowledgeable…
Great people and knowledgeable professional service
Thank you for your feedback Jonathan, we really appreciate it. Wishing you all the best!
5/5
TrustpilotSuch a pleasure working with Tamara…
Such a pleasure working with Tamara Price at Chestertons South West letting. She was super helpful and came across as very genuine.
Thank you for your review!
5/5
TrustpilotLilly was helpful cooperative and extremely…
Lywas helpful cooperative and extremely proactive. She removed all hassle of agreeing a tenancy
Hi there, thank you for your review, it's great to hear Lilly made the process of agreeing a tenancy an easy one! Should you need any future assistance, please feel free to get in touch. Best wishes!
5/5
TrustpilotSebastian was excellent all round
Sebastian was excellent all round, very happy with his work.
5/5
TrustpilotGreat work Temi
Great work Temi. Thank you for the urgent response to our problem. Your after service attention was also first class.
Thank you for sharing!
5/5
TrustpilotI am impressed with the level of…
I am impressed with the level of professionalism of of Aki. He solved with practical manner a lot of my questions
Thank you for the wonderful review
5/5
TrustpilotFabulous
Fabulous, receptive honest and very helpful.
Thank you for your kind words Saskia, we really appreciate the feedback!
5/5
TrustpilotAn outstanding experience
An outstanding experience, from Chestertons SW Lettings.From initial contact with Heather Phillip-St Louis and regular follow-ups with Jessica we moved smoothly into a successful completion.
This is wonderful to hear, thank you Paul
5/5
TrustpilotEveryone we dealt with were extremely…
Everyone we dealt with were extremely helpful and friendly and got the sale across the line. Many thanks for all your help.
Thank you Sarah, we are so pleased to hear this.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Chelsea hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Kensington and Chelsea.
