Trusted Agent profile

Boydens Kelvedon reviews

★★★★★ Excellent

160 reviews across 1 platform

121 High Street, Kelvedon CO5 9AA

Boydens's Kelvedon office at 121 High Street is rated 4.8 out of 5 across 160 reviews on 1 platform, including 160 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Boydens won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

160

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for Boydens. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Kelvedon office, from every platform, shown as written. First names only.

5/5

Google

friendly and helpful staff

Emily · 26 July 2023

Agent replied · 26 July 2023

Thank you so much for your kind review! All the best, Paul Howe Boydens

5/5

Google

Great at keeping me updated on the progress of my sale. Always friendly and quick to advise when needed.PositiveResponsiveness

Rachel · 23 October 2021

Agent replied · 22 June 2023

Dear Rachel, Thank you so much for your kind review - we are delighted with this, and thank you for choosing Boydens. Best Regards, Paul Howe Boydens

1/5

Google

Avoid this agency, unprofessional and unhelpful staff.

Urdea · 22 February 2023

Agent replied · 22 June 2023

Dear Urdea, Thank you for your feedback. I have listened to the telephone calls with yourself and my colleague Jules Cain as all of our calls are recorded. Jules did not state as you have suggested and was neither rude or unprofessional. It is our policy that all tenants view the property before letting the same. The reason for this being that in the past we have allowed just one tenant to view and on the day the tenancy commenced, we have received requests to void the tenancy as the property was not as expected by the person who did not attend the viewing. Jules has therefore followed our internal processes as I would expect all of my staff to do. Yours sincerely, Paul Buck Director of Sales & Lettings Boydens

5/5

Google

Excellent communication & service.

Ibzz · 24 March 2023

Agent replied · 22 June 2023

Thank you so very much for your kind review and for taking the time to review us. All the best, Paul Howe

5/5

Google

First ClassPositiveResponsiveness, Quality, Professionalism, Value

Terry · 23 October 2022

Agent replied · 22 June 2023

Terry Mason, thank you so much for the positive review!

5/5

Google

Helpful and friendly, provided a great service - thank you.PositiveResponsiveness, Quality, Professionalism

Anna · 23 October 2021

Agent replied · 22 June 2023

Thank you so much for your review of our West Essex Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

Very professional approach to initial valuation.PositiveProfessionalism

Richard · 23 October 2021

Agent replied · 22 June 2023

Thank you so much for your review of our West Essex Branch. We work hard to please and so we are delighted to read that we achieved this on this occasion. Thank you for taking the time to review us - we will pass this feedback on to the team. All the best. Paul Howe Boydens

5/5

Google

Rating only, no written review.

Joshua · 26 August 2025

Agent replied · 25 September 2025

Thanks Joshua

5/5

Google

Rating only, no written review.

Peter · 24 July 2024

Agent replied · 22 October 2024

Thank you so much for your review Peter!

4/5

Google

Very good

Jon · 24 June 2024

Agent replied · 22 October 2024

Thank you for your review Jon!

1/5

Google

Rating only, no written review.

Faye · 23 May 2023

Agent replied · 22 June 2023

Dear Faye, Following on from this review, we have clearly fallen below your expectations. Are you able to provide more details of your concerns in order that we may learn from this and address the issues? Please email paul.howe@boydens.co.uk where I will be keen to look into the issues surrounding your displeasure. I look forward to hearing from you. Many thanks, Paul Howe Director of Marketing & PR Boydens

5/5

Google

Rating only, no written review.

Sony · 23 May 2023

Agent replied · 22 June 2023

Thank you so very much for youtr kind review!

5/5

Google

Rating only, no written review.

Marta · 23 May 2023

Agent replied · 22 June 2023

Thank you for your kind review - we are most grateful!

5/5

Google

Rating only, no written review.

Lucy · 23 January 2023

Agent replied · 22 June 2023

Thank you so much Lucy!! :-)

5/5

Google

Rating only, no written review.

Lynne · 22 June 2022

Agent replied · 22 June 2023

Thank you again for taking the time to let us know how we did. We hope you have a great day!

4/5

Google

Rating only, no written review.

Philip · 22 June 2021

Agent replied · 22 June 2023

Hello Philip, thank you; we appreciate your feedback.Thank you so much for your review of our West Essex Branch. All the best. Paul Howe Boydens

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Boydens Kelvedon

How many reviews does Boydens Kelvedon have?

Boydens's Kelvedon office has 160 reviews across 1 platform: 160 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Boydens Kelvedon's rating?

Boydens Kelvedon is rated 4.8 out of 5 across all 160 reviews, and 4.8 out of 5 on Google from 160 reviews, checked 9 October 2026.

Has Boydens won any awards?

Yes. In The Trusted Agent 2026 awards: Boydens, Kelvedon won Trusted Agent; Boydens, Colchester won Gold.

Where is Boydens's Kelvedon office?

Boydens Kelvedon, 121 High Street, Kelvedon CO5 9AA.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.