5/5
GoogleExcellent Agency. Jack was brilliant showing us around a potential property and answered all questions. Would definitely use again!
Trusted Agent profile · Keighley
Open House Estate Agents Keighley reviews
★★★★★
118 reviews across 2 platforms
246 Oakworth Road, Keighley, BD21 1RB
Part of Open House Estate Agents, see every office.
Open House Estate Agents's office in Keighley, at 246 Oakworth Road, is rated 4.4 out of 5 across 118 reviews on two platforms, including 96 Google reviews rated 4.6.
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Reviews
Every review we hold for the Keighley office, from every platform, shown as written. First names only.
Google5/5
GoogleReally good company to work with, an excellent team and nothing was too much trouble . We used them for both managing our home when we rented it out and when we sold the property I cannot recommend them highly enough.
5/5
GoogleGreat service by all staff, especially Jack. Open house go the extra mile. Thanks to all👍💚 …
1/5
GoogleBeware. This group will make sure to hold on to every penny of your deposit. We left our flat spotless - actually in a better condition than we found it, ironically, however they somehow fleeced £400 from us. They do this by charging for general wear and tear and unless you took a photo of every inch of wall they will hold you liable. If there is as much of a fingerprint on the wall they will charge you a 'repainting' fee. We spend 2 days cleaning the flat, bathroom and shower drain included and they still charged us a 'cleaning fee'. I can't imagine what they would do to tenants who actually didn't look after the flat. If you rent with this group just be prepared to not getting your deposit back.
5/5
GoogleWhat an amazing company, the communication was outstanding. I felt throughout the process they wanted what's best for us. Tom will go the extra mile to help and support you and treat you like a human being. Everyone I spoke was friendly and couldn't do enough for us. Thanks to everyone at Open House!
Agent replied · 11 June 2024
Thanks for your kind review Will, it was a pleasure to work with you both. From everyone at Open house we hope you have many happy years in your new property. And if you ever needs us again please don’t hesitate to give us a call. Thanks
5/5
GoogleCouldn’t fault openhouse. From start to finish they kept me updated throughout the sale of my property and the service they provided was excellent. Used no jargon and kept it simple as it should be. Would highly recommend using openhouse for anyone looking to sell their property as I did. Thanks again :)
Agent replied · 11 June 2024
Thank you for your kind words Andy, it was a pleasure working with you and if you ever need us again in the future please don’t hesitate to give us a call. Thanks
5/5
GoogleI sold my house through Open House recently. The service they provide is excellent and very professional. The staff are very kind especially Tom and Dom who were always so friendly, helpful and always approachable. I recommend Open House to anyone wanting to sale their property.
5/5
FacebookI used Open House, Warrington to sell my house and can’t recommend them enough. Luke went over and above what any estate agent would normally do during the whole sale process from start to end. Viewings were organised and dealt with and I accepted an offer within approximately 8 weeks of the house going up for sale. Fantastic service!
5/5
GoogleIt’s been just over two months since I asked Open House to help me find a tenant for my BTL. In that time they have been very helpful, communicative and have given me options on how I could move forward. I have been very happy with their services and look forward to working with them.
5/5
GoogleJack and Tom and the rest of the team from Open House were always in touch with regular updates which put me at ease. They were efficient and organised and very professional. Thanks team!
5/5
GoogleI have dealt with Open House Estate Agents for a while now for installing insulation and heating systems in the homes they rent out. They are a rare property agent who are very client oriented and believe in taking care of whoever they deal with be it tenants, landlords, contractors etc. When we install in their homes they are very focused on giving the tenant a well designed house that they would love living in. They take an effort to get the boiler and radiators positioned along with many other things to make the living experience better. The homes are kept in a good living condition and any tenant I believe would be happy to live in any of their houses.
5/5
GoogleOpen House in Keighley have been absolutely brilliant at helping us with the process of renting out our first property. We were quite precious about the house as we’d recently renovated it, but Open House were extremely diligent with the references and we’re now very happy with the tenants. They’ve taken all the stress out of the process and have dealt with any issues extremely promptly. I would not hesitate to recommend Open House to prospective landlords or tenants alike. Fantastic team!
2/5
GoogleWouldn't get these to sell my house again. We were delayed many months which I accept was not their fault however I was not told the full story behind the reasons why. We were told initially we could move in January when the first delay came. From January onwards I was told we should be ready 'next week'. Eventually moved near the end of April which was a long week. Ring the office to be told the person I need to speak to is in a meeting and he will ring back. He doesn't, or did ring back 3 days later with 'no news'. In the end me and the buyer exchanged numbers and contacted each other directly to sort things out ourselves. One good thing is they only charge 1%
1/5
GoogleBeware. This group will make sure to hold on to every penny of your deposit. We left our flat spotless - actually in a better condition than we found it, ironically, however they somehow fleeced £400 from us. They do this by charging for general wear and tear and unless you took a photo of every inch of wall they will hold you liable. If there is as much of a fingerprint on the wall they will charge you a 'repainting' fee. We spend 2 days cleaning the flat, bathroom and shower drain included and they still charged us a 'cleaning fee'. I can't imagine what they would do to tenants who actually didn't look after the flat. If you rent with this group just be prepared to not getting your deposit back.
5/5
GoogleVery impressed with their customer service. All staff are very professional and courteous, always willing to help where needed. Thanks for your help during our tenancy.
5/5
GoogleFirst time ever renting.. worried wouldn't be able to get property due to living with parents and having no reference.. now preparing to settle in new home with new family. Thank you. 😊 …
5/5
GoogleAmazing property letting service! Everyone is so lovely and on the ball, really makes a change to feel looked after and taken care of. Everything you need is no hassle and it’s been a pleasure working with them
Agent replied · 11 October 2026
Good afternoon Charlotte, Thank you for your kind review, it has been a pleasure working with you over your tenancy and if we can be any help or advice in the future please do let me know. Kind regards Tom
5/5
GoogleExceptional service from Tom & Mark very good phone manner they know how to speak to people and very pleased with the service got a same day response from the team exceptional local knowledge of the property market will be using these guys once ready to sell/buy keep up the good work
Agent replied · 11 June 2024
Hi Paulio, Thanks for your kind words, we look forward to helping you again at the right time. Please let me know if you need anything. kind regards Tom
5/5
GoogleOne of the best agencies I’ve ever used to rent. They’re always on the other end of the phone trying to help with any issues or questions I’ve had. Also Michael from maintenance always goes above and beyond to make sure the property is up to standard for the tenants.
5/5
GoogleMy recent move ( As a house Tennant ) to Open House Keighley, has been excellent. Martin has delt with all previous issues in a matter of weeks, after waiting months for repairs to be done, by the former rental agency. The service is brilliant, with great friendly staff. Highly recommended.
Agent replied · 11 June 2024
Hi Jon, Thankyou for your kind words we try our best to help everyone as much as possible. we have loved working with you so far and look forward to the future. If you need anything please let me know. Kind regards Tom
5/5
GoogleJust done some business with open house Keighley absolutely amazing service received from Dom, Yvonne, Jack, Tom, Martin keep up the great work will be definitely be coming back again. Thank you once again everyone.
Agent replied · 11 June 2024
Good morning Tariq, Thank you for your kind words, it's always a pleasure doing business with you, when you are ready for the next project we will be more than happy to help. Kind regards Tom
1/5
FacebookAbsolutely awful estate agent. The person I spoke to on the phone sounded like she didn’t want to be there. She was not helpful at all. I arranged a viewing at a property an hour and a half away from my home and when I got there the viewer told me it was already sold. They also knew nothing about the area they were selling in and didn’t seem bothered to help in any way. The worst service I’ve experienced
5/5
GoogleAmazing property letting service! Everyone is so lovely and on the ball, really makes a change to feel looked after and taken care of. Everything you need is no hassle and it’s been a pleasure working with them
Agent replied · 13 June 2024
Good afternoon Charlotte, Thank you for your kind review, it has been a pleasure working with you over your tenancy and if we can be any help or advice in the future please do let me know. Kind regards Tom
5/5
GoogleAmazing property letting service! Everyone is so lovely and on the ball, really makes a change to feel looked after and taken care of. Everything you need is no hassle and it’s been a pleasure working with them
Agent replied · 11 June 2024
Good afternoon Charlotte, Thank you for your kind review, it has been a pleasure working with you over your tenancy and if we can be any help or advice in the future please do let me know. Kind regards Tom
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