Trusted Agent profile · Keighley

Martin and Co Keighley reviews

★★★★★

1,189 reviews across 4 platforms

4 North Street, Keighley, BD21 3SE

Martin and Co's office in Keighley, at 4 North Street, is rated 2.8 out of 5 across 1,189 reviews on four platforms, including 335 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Martin and Co won in 2026.

Google logo

4.8 / 5

335

Reviews on Google

This office

Facebook logo

2.3 / 5

3

Reviews on Facebook

This office

Yell logo

2.6 / 5

5

Reviews on Yell

This office

Trustpilot logo

846

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Martin and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Keighley office, from every platform, shown as written. First names only.

1/5

Trustpilot

They are just time wasters and racists.

Rating only, no written review.

Wumi · 24 November 2023

1/5

Trustpilot

Avoid at all costs

Rating only, no written review.

Will · 17 November 2023

4/5

Google

Rating only, no written review.

Frankie · 25 August 2023

Agent replied · 24 August 2024

Thanks for your review Frankie, its much appreciated. We'd love to know what we could have done to earn a 5 star review from you, as that is what we aim to delver to all of our customers, so any feedback you can provide to keighley@martinco.com, would be positively encouraged. Thanks again. Gary

5/5

Google

Rating only, no written review.

Tony · 25 August 2023

Agent replied · 24 August 2024

Thanks Tony for leaving us a 5 star review of your recent experience of Martin & Co Keighley selling your property. It's much appreciated. Gary

5/5

Google

Rating only, no written review.

S · 26 October 2022

Agent replied · 25 October 2024

Thanks for leaving a 5 star review Sophie of your experience of dealing with Martin & Co, its very much appreciated by myself & all of the team at Keighley. Gary

1/5

Trustpilot

RUDE

RUDE, RUDE RUDE!

Rachael · 12 September 2022

Agent replied · 16 June 2024

Hello Rachael, we are sorry to learn that you were not satisfied with the service provided by a Martin & Co office. To help us further our investigation, would you please email us your contact information and the name of the branch?Email: social.media@martinco.com

3/5

Google

Rating only, no written review.

Lilly · 25 August 2022

Agent replied · 24 August 2024

Thanks Lilly

3/5

Google

Rating only, no written review.

Alex · 25 August 2022

Agent replied · 24 August 2024

Hi Alex, thanks for leaving your 3 star review. Having reviewed our records, I note that is several months since we've had some dialogue with you in relation to properties that may have been interested in viewing. In order for me to understand why we did not deliver a 5 star experience for you, I'd appreciate it if you could email me at gary.horgan@martinco.com, to understand how we could have improved your experience. Thanks Gary

5/5

Google

Rating only, no written review.

Sofia · 25 August 2022

Agent replied · 24 August 2024

Thanks for leaving a 5 star review Sophie of your experience of dealing with Martin & Co, its very much appreciated by myself & all of the team at Keighley. Gary

5/5

Google

Rating only, no written review.

James · 25 August 2022

Agent replied · 24 August 2024

Thanks for leaving a 5 star review James of your recent experience with Adam at Martin & Co Keighley, your feedback is greatly appreciated. Gary

1/5

Trustpilot

Money grabbing joke of a company!

Rating only, no written review.

Keith · 28 October 2021

1/5

Trustpilot

The worst choice i ve made in my life!

Rating only, no written review.

Humanoid · 7 September 2021

4/5

Google

Rating only, no written review.

Z · 25 August 2021

Agent replied · 24 August 2024

Thank you for your kind review, Hannah and the team are working really hard to help customers

5/5

Google

Rating only, no written review.

Nick · 25 August 2021

Agent replied · 24 August 2024

Hi Nick, thank you for your review we very much appreciate it best wishes Angela and the team

5/5

Google

Rating only, no written review.

Jennifer · 25 August 2021

Agent replied · 24 August 2024

Hi thank you for your 5 Stars, very glad we were able to help you recently kind regards Denise and the team in property managment

1/5

Trustpilot

Worst experience ever.Poor service

Rating only, no written review.

AMALA · 11 March 2021

1/5

Google

Rating only, no written review.

Ben · 25 August 2020

Agent replied · 24 August 2024

Hi Ben, my name is Robert McCarthy I am the Branch Manager for Whitegates Keighley. I am very sorry to see that you have left a 1 star review without any comments. Please can you contact me via robert.mccarthy@whitegates.co.uk to discuss your reasons for leaving such a low rating? Many Thanks, Robert

1/5

Google

Rating only, no written review.

Chris · 25 August 2020

Agent replied · 24 August 2024

Hi Chris, I am sorry you have left a 1 star review, I can not find you on our system if you would like to contact me directly I would happy to investigate any complaint you have.

1/5

Google

Rating only, no written review.

Leah · 25 August 2020

Agent replied · 24 August 2024

Hi Leah, I am sorry you have left a 1 star review, I can not find you on our customer system if you would like to contact me directly I would happy to investigate any complaint you have.

1/5

Google

Rating only, no written review.

Astrid · 25 August 2020

Agent replied · 24 August 2024

Hi Astrid, my name is Robert McCarthy I am the Branch Manager for Whitegates Keighley. I am very sorry to see that you have left a 1 star review. I have checked our system and can see that you have only had one viewing booked with ourselves in May 2019 and we've had no further dealings with yourself since. As you have left no comments would you be kind enough to give myself a call at the branch on 01535 699588 or email me direct to robert.mccarthy@whitegates.co.uk . Many Thanks, Robert

1/5

Google

Rating only, no written review.

Becki · 25 August 2020

Agent replied · 24 August 2024

Hi Becki, my name is Robert McCarthy I am the Branch Manager for Whitegates Keighley. I am very sorry to see that you have left a 1 star review without any comments. I have looked through our system and cannot find you registered as a customer therefore I am unaware of what the issue is. Please contact me via robert.mccarthy@whitegates.co.uk as I would like to discuss the reasons for your 1 star review. Many Thanks, Robert

5/5

Google

Rating only, no written review.

Natalie · 25 August 2020

Agent replied · 24 August 2024

thank you for your feedback Natalie, much appreciated by the team

5/5

Google

Rating only, no written review.

Richard · 25 August 2020

Agent replied · 24 August 2024

Richard, Thank you very much for taking the time to offer your 5* review. It is much appreciated. Many Thanks, Robert

1/5

Google

Rating only, no written review.

Zoe · 26 August 2019

Agent replied · 24 August 2024

Hi Zoe, my name is Robert McCarthy branch Manager for Keighley Whitegates. I can see that you have left a 1 star review for my branch without any comments. Please could you let me know what has happened for you to rate the branch so low. I am available at robert.mccarthy@whitegates.co.uk and back in the office from Wednesday if you would like to call on 01535 669588.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Martin and Co's Google reviews

Questions about Martin and Co Keighley

How many reviews does Martin and Co Keighley have?

Martin and Co's Keighley office has 1,189 reviews across four platforms: 335 on Google, 3 on Facebook, 5 on Yell, 846 on Trustpilot (across the whole business).

What is Martin and Co Keighley's rating?

Martin and Co Keighley is rated 2.8 out of 5 across all 1,189 reviews, and 4.8 out of 5 on Google from 335 reviews.

Has Martin and Co won any awards?

Yes. In The Trusted Agent 2026 awards: Martin and Co, Keighley won Platinum; Martin and Co, Camberley won Trusted Agent; Martin and Co, Stirling won Trusted Agent.

Where is Martin and Co's Keighley office?

Martin and Co Keighley, 4 North Street, Keighley, BD21 3SE.

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