1/5
TrustpilotThe most frustrating customer service…
The most frustrating customer service from start to finish, will never be returning
Trusted Agent profile · Keighley
Martin and Co Keighley reviews
★★★★★
1,192 reviews across 4 platforms
4 North Street, Keighley, BD21 3SE
Martin and Co's office in Keighley, at 4 North Street, is rated 2.8 out of 5 across 1,192 reviews on four platforms, including 335 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Martin and Co won in 2026.
335
Reviews on Google
This office
3
Reviews on Facebook
This office
5
Reviews on Yell
This office
849
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Martin and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Keighley office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThe Manchester branch is absolutely the…
The Manchester branch is absolutely the worst letting agency I've ever come across. Avoid at all costs.
1/5
TrustpilotDo not rent from Martin and Co
Do not rent from Martin and Co. They are not customer friendly and take every opportunity to get money out of you. Period.
5/5
TrustpilotSadika helped us get into our first…
Sadika helped us get into our first property. Took away the stress and made the transition easy. Thank you.
1/5
TrustpilotRacist stuff ,
I can not believe what happened to me , I need to be white to get served ;;;;;Thanks for all
1/5
TrustpilotAVOID AT ALL COST
AVOID AT ALL COST Extremely rude people with a diabolical amount of hidden charge and never act in the best of your interest
1/5
Trustpilotpoor customer service
Never reply after I sent my job details, they are picky on customers
1/5
TrustpilotWorst agent ever
Worst agent everVery unprofessional Not straight with you Would never want to sell my house with this agent
1/5
TrustpilotShould be ashamed of themselves letting…
Should be ashamed of themselves letting awful people move into a decent street
5/5
GoogleHad the lovely Matthew dealing with us while moving, happy to help, friendly and any issues has been resolved promptly.
1/5
TrustpilotAn absolute nightmare to deal with
An absolute nightmare to deal with, incompetent and not particularly intelligent neither, do not rent through them, you will regret massively.
1/5
TrustpilotBE AWARE
BE AWAREIf you want to sell your house make sure read their fees charges even if your deal falls through!
5/5
GoogleHad the lovely Matthew dealing with us while moving, happy to help, friendly and any issues has been resolved promptly.
1/5
TrustpilotAbsolutely dreadful customer service…
Absolutely dreadful customer service and complete and utter lack of attention to detail. DO NOT USE.
1/5
TrustpilotI had a very poor experience with these…
I had a very poor experience with these estate agents as a doctor immigrating to the UK.
1/5
TrustpilotVery untrustworthy company
Very untrustworthy company. I busted them lying to side the landlord. Very unprofessional. Avoid at all cost.
1/5
TrustpilotRude and discourteous compared to the competition
If you can, use another estate agent. Very rude. Customer service is poor compared to the competition.
1/5
TrustpilotI would avoid this agency
I would avoid this agency. the worst agency I’ve ever had to deal with. STAY AWAY !!!
5/5
TrustpilotMany thanks to P...
Many thanks to P.... and team at the Stirling Branch. Professional and efficient service.
5/5
TrustpilotImpressive accounts team
I have continued to be impressed with Martin & Co's accounts team. They are efficient, polite and helpful.
4/5
TrustpilotGood accommodation in Nottingham
Good accommodation in Nottingham. Varied and easy to move in for me. Thanks
1/5
TrustpilotJust another opportunistic scumbag…
Just another opportunistic scumbag agent trying to squeeze every last penny out of their tenants.
1/5
TrustpilotDodgy company avoid and stay away from…
Dodgy company avoid and stay away from them ,very bad experience with them safe your money
1/5
Trustpilotcompletely awful service with rude…
completely awful service with rude untrained staffworst experience ever, they take your money but do nothing for itbeware
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Martin and Co Keighley
Has Martin and Co won any awards?
Yes. In The Trusted Agent 2026 awards: Martin and Co, Keighley won Platinum; Martin and Co, Camberley won Trusted Agent; Martin and Co, Stirling won Trusted Agent.
