Winkworth Clerkenwell & City reviews in Islington

★★★★★ 5/5

Trustpilot

Thanks to Finlay Cook for taking my…

Thanks to Finlay Cook for taking my sale to completion. However, it was a team effort by everyone in the Kensal Rise office. Everyone was very pro-active in marketing my property and keeping me updated on viewings and feedback. Once the sale was agreed, Finlay made sure everything went through and addressed any questions from both me and the buyer. Thank you

Gillian · 18 June 2021

★★★★★ 5/5

Trustpilot

Sold property through Winkworth

Sold our Property through Winkworth and must say Jack was unbelievable in how he handled the sale.He could not have done enough and I would 100% recommend dealing with him .

Jonathan · 9 May 2024

★★★★★ 1/5

Trustpilot

Last-Minute Viewing Cancellation

We traveled almost 2 hours for a booked house viewing, only to have it canceled last minute. This lack of coordination raises doubts about the agency's reliability. Agents should excel at arranging viewings, and this experience fell short of expectations. Hope for improved communication and better service in the future.

İsmail · 7 March 2024

★★★★★ 5/5

Google

Been using Winkworth Clerkenwell for years to let out my property. Highly recommend Adam Stone who is highly professional, knows the market, and has ensured everything goes smoothly. He provides an excellent service and is so easy to work with.

Alison · 25 October 2023

★★★★★ 5/5

Trustpilot

The whole experience with the team at the winkworth helleson branch

The whole experience with the team at the hellesdon branch were amazing, Daryl, was so helpful with the questions and made the process amazingly easy, thanks for helping us move into our new home

Mark · 5 December 2025

★★★★★ 5/5

Trustpilot

Professional and reliable.

Connor has been helpful and reliable in looking after our property and has dealt with any issues quickly and efficiently.

Mark · 4 November 2024

★★★★★ 1/5

Trustpilot

Typical response from a company when…

Typical response from a company when you have received poor service. Why would I want to contact their office after receiving a call from 'George' who basically tried to lie his way out of the situation. Exactly how do they think they can resolve the situation - the property has now been sold! I also need to mention that in the phone call received after my original post he stated ' I had to inform the vendor that you are in a chain of 9' - this is why the vendor decided to go with someone else - this is a blatant lie as I checked with our agent who provided me of details of our chain which consist of 5!! So not only did he lie to the vendor but also by not allowing the final bids by 10am next day (his idea!!) he deprived the vendor of the 5k offer we were going to make over the maximum stated price because the place was worth it - thats just us what about the other bidders - who knows what they could have offered given the level of interest in this property (which in itself questions their ability to accurately price the property) - given that they had had 10 viewings in two days and the vendors asked that no more viewing be permitted as they wanted to make a decision. My own estate agent was appalled at the service we had received as he considered it completely unprofessional - but then this is a franchise operation - no different than dealing with Mc Donalds!! I'm done with this now!

Keith · 21 November 2020

★★★★★ 1/5

Trustpilot

Appalling unprofessional service from…

Appalling unprofessional service from Poringland branch. Saw a property that was priced with a guide price. Liked the property so offered full asking price only to be told that there were another 4 viewings that day and that an offer had been made but all offers were to be put to the buyer by 10am following day when a decision would be made. Agent insisted he would call to get our final offer at 9.45 and that reading between the lines they were basically playing all buyers to see if they could up the price!. Gave us personal email to contact him if we had any queries regarding the property that we wanted answered before 10am final bid cut off - sent email - NOT EVEN BEEN READ! - N0 CALL!! at 9.45 waited until 11am asked for agent only to be told he was not even in the office!! 10 minutes later get a call from the office (not the agent we had dealt with but someone else) only to be told that the house had gone to another buyer - didn't seem to understand why we were so angry at not being told anything or even receiving the call for final offer. Doubt if we would even have received a call or got any information if we hadn't had chased them. Absolutely appalling unprofessional service by amatures - wouldn't touch them with a barge pole.

Keith · 20 November 2020

★★★★★ 1/5

Trustpilot

One of the worst agency… DONT WASTE YOUR TIME.

I would say one of the worst agency that I worked with. Exteremly unprofessional. They don't even call you back until you called them many times. I have seen a flat with them and I was the first one that seen the flat. I was there after 2 hours they post on rightmove. (This is what they said to me) I have seen flat 2 times and happy to pay deposit straight away. They told me that they will let me know after checking with lanlord. By the way his name was Lewis. He didn't even bother to call me that flat is gone because they have another offer accepted. Very unprofessional. I wouldn't suggest anyone this agency. Don't waste your time.

Aziz · 19 November 2020

★★★★★ 2/5

Trustpilot

Unprofessional and disengaged

I bought a flat with Winkworth and decided to try to sell my property through them a few months ago. They seemed quite engaged, up to the stage where I actually signed the sole agent agreement. The timelines they gave me for listing it were not met and clearly just a lie. The one paragraph description of the flat they wrote was laughable - it didn't in any way describe my flat (highlighting aspects such as hard wood flooring and Nest which I do NOT have) and was full of typos - clearly something pulled together in less than 5 minutes. The initial brochure included only pictures of the living room until I called this out. Once on the market, there was basically no interaction at all, no feedback on any viewing, nothing at all. I asked them to remove the listing 2 weeks ago and even that seems like an unmanageable task. I'm waiting until the agreement expires to re-list with someone more professional.

Jasmine · 5 November 2020

★★★★★ 5/5

Google

I just moved into a property thanks to Antoaneta Dinkova, she showed me the property and presented very well. The property is presented on the pictures as it is in real because most of the advertisements are showing the property larger than it supposed to be, with Antoaneta Dinkova everything is clear and accurate. We are happy to work with Winkworth and Antoaneta, I recommend to everyone.

Yener · 26 October 2019

★★★★★ 5/5

Trustpilot

great value

We had a difficult sale mostly due to difficult solicitors but Guy and team went over and beyond to make it happen. Couldn't recommend enough. Happy we didn't go for an online broker as sale would surely have fallen through. Fair pricing. thanks.

ReviewerName · 24 July 2023

★★★★★ 1/5

Trustpilot

Tenants, Landlords, run away from them!

I will try to summarise my recent experience with Winkworth (Islington).At the beginning of September we went to see a property in Eagle Point building (Old Street Area). The viewing went really good, the Negotiator (George) was very kind and as we liked the property in less than 30 min we paid and let agreed the property.Our moving date was the 30th of September, more than 20 days later, during that time, and since day one we have asked three simple questions:- Does the property have fiber internet installation?- Does the building have bike storage?- When can the items that we don´t want be removed from the property?The first one was never answered, the most accurate response we got was "we think so", the second one was wrongly answered that the building has not bike storage facility and we are still waiting for a response on the third one.(FYI - The first two questions are answered on the property info document that we found when we moved in, so they were totally unaware of the characteristics of the apartment, very professional...).Apart from these questions, during the process there was no updates, and I had to chase them on weekly basis.On the moving date (30th) we come to the property for the check in inventory, and it was then when we realised that some aspects of the property were completely dirty (Oven, Taps, Toilet....) it was disgusting, so the first thing we did was to contact the Winkworth's Property Manger (Donna), which in a very defensive way, and without even apologising for the status of the property and the lack of hygiene (especially with the current Covid situation), said "You have not requested the property to be professionally cleaned"... We were shocked, we reviewed the contract and as it happens with all tenancy contracts, there is a clause that specify that when you leave the apartment you must professionally clean the apartment, so we reply back to Donna and then she confirmed that apartment was professionally cleaned when the previous tenants left the apartment (all her response was in the same tone as the initial one, no apologies, all defensive, really impolite).We replied back to her again, this time in a more serious tone, and complaining about her impoliteness but also to ask her for the proof that the apartment was professionally cleaned, because it would really surprise us if someone would say that the apartment was cleaned after looking into the photos we took, and for probably the tenth time to ask for when will they take the things that we don´t want from the property.As you can imagine, there were no more responses, so we cleaned the apartment, as it was disgusting for us the lack of cleanliness and we have have just contacted the director of the Winkworth Islington branch, and write this review as we believe anyone thinking on hiring their services should think about it twice, regardless if you are a tenant or a landlord, but actually, if you are a landlord you have probably more to lose, as they will be talking on your behalf and I would never let someone like them to talk on my behalf.

Adrian · 3 October 2020

★★★★★ 1/5

Trustpilot

Utter jokers

Utter jokers. They made it so difficult for me when mentioning I wanted to view some properties near Victoria train station. An Indian guy in his early '40s asked me to come to their office, after asking all the irrelevant questions on the planet then showed me a rubbish council flat. I was feeling a bit sick from his car fumes and asked if we could meet at the next property while I was walking. I have never seen him ever since: he simply disappeared and did not even answer the phone. I was too embarrassed to call the office and complain. I gave up on this company, they are just bullies asking to pay for just about everything while they laugh all the way to the bank thinking if you are a single woman with an 'exotic' accent you must be having a low IQ too. Bunch of jokers to be avoided.

CP · 22 March 2024

★★★★★ 1/5

Trustpilot

Winkworth leigh on sea

Winkworth leigh on sea. A bunch of liars and con artists. We rented a flat and asked for a break down of the fees we had to pay and also for the landlords details which were missing. The staff nodded and smiled and yes we will get those for you as we signed the contract and got our keys. 5 minutes later when we asked for them again they said we couldn't have them. Blatantly lied to pur faces. They take so long to respond to problems with the flat and didnt fix the big issues. The place obviously had mould which had been painted over as it appeared after a few weeks of moving but lied when asked about it and later said they think it might have had in the past but they were unaware. They also turn up well over half hour later to an appointment they made to inspect the property upon leaving. Their store was a 8 minute walk to the flat and when we called to see where the agent was, she hadn't left yet despite being 20 mins late already. Avoid these useless people at all costs.It's funny how a company only wants to help you after you leave them an honest bad review. I'm not wasting anymore time responding to such an awful company.

Walker · 24 July 2020

★★★★★ 1/5

Trustpilot

Thoroughly disappointed with Winkworth , Brook Green W14 .

Extremely unreliable and unprofessional . I was advised to market my property with Winkworth , Brook Green , Shepherds Bush Road. The owner , Ben, came to value my apartment on Wednesday 7th , he was enthusiastic about getting it on the market next Monday. He confirmed all details discussed in person on an email on 8th , I called in the morning on 9th to reconfirm I was very happy for them to proceed and I then got a call from the photographer who booked in for today 10th at 09.00 am but after 20 minutes he sent me a text saying that he had a double booking and did not offer another option. I tried all day yesterday 9th to find out what had happened and only today at nearly 02.00 pm I got Ben’s email saying that he could not market my property as the situation would not allow him to satisfy my needs. I wasted 3 precious days and think it is outrageous that someone thought to be an established professional, can actually behave like this. Unexpectedly disappointing.

A · 10 July 2020

★★★★★ 5/5

Trustpilot

Had a great experience arranging a new…

Had a great experience arranging a new rental with Aysha and Rory from Winkworth Stoke Newington and Winkworth Islington. Aysha in particular was super responsive and very helpful. Thank you!

Henry · 16 December 2025

★★★★★ 5/5

Google

We gave Dominic Fletcher a very specific brief and his response was excellent. There was no time wasted and all properties were relevant. He also had some excellent lateral ideas for us. I have to admit that I suffer from some of the cliche prejudices about estate agents but Winkworths proved me wrong. Dominic was efficient, business and charming. He is very good at his job.

Catherine · 26 October 2018

★★★★★ 5/5

Trustpilot

Very happy with the good service

Very happy with the good service. Thanks Oliver for caring and all the staff to make it happen. Will recommend this lettings agency Winkworth for professionnalism.

Fatima · 28 June 2021

★★★★★ 5/5

Google

Jamie was amazing, going above and beyond to find us the best flat for the best price. Jamie made the nightmare of flat hunting virtually seamless! So grateful!

Alissia · 24 April 2024

★★★★★ 5/5

Google

Kenrick was really excellent and especially helpful during our purchase. He has a good sense of humour and was very knowledgeable. I am sure he must have thought me a real nuisance with my many questions and queries. He was equanimity personified. I would certainly use Winkworth when I come to sell the flatPositiveResponsiveness, Quality, Professionalism

Graham · 25 October 2021

★★★★★ 5/5

Google

Had a wonderful experience working with Henry, he was extremely helpful, responsive, and attentive to our questions. He ensured each part of the process was as stress-free as possible. We never felt rushed or disregarded. Have recommended Winkworth (and Henry) highly to others since.

Elizabeth · 10 July 2025

★★★★★ 5/5

Trustpilot

Aaron is the best professional we had…

Aaron is the best professional we had to deal with.He did a great job during our journey in finding our new home.We highly recommend him.

N · 13 June 2024

★★★★★ 1/5

Trustpilot

greedy agency (dont be fooled by them)

greedy agency not believing in someone when they tell them they have 10 years of tenancy in a house, all they want is someone to make a lawyer, doctor or someone working in the house of Parliament salary to rent a property from them, absolutely a disgrace of an estate agent company.

Yohan · 17 November 2023