Savills Islington reviews

★★★★★ 1/5

Trustpilot

Savills - don't waste your time, energy or money

Savills - the most non responsive property company we have ever dealt with. Serious buyers for a commercial property, just ignored time and time again. Sent the 4th email today and have now given up.

Lisa · 3 June 2026

★★★★★ 5/5

Trustpilot

Our experience of Savills has been…

Our experience of Savills has been positive. We go into all dealings with estate agents with a heavy dose of cynicism, but they have been nothing but efficient and helpful for us. Our property manager, Aliya, has been consistent in her responsiveness, professionalism and effectiveness in getting things sorted when we’ve needed help. Thank you for helping restore a little faith in estate agents!

George · 15 August 2024

★★★★★ 5/5

Trustpilot

Savills (sellers agent) positive approach to us as buyers

Savills, in the shape of their local representative, Alister Sherwood, were extremely helpful in securing us the house we desired. They acted as the sellers representative, but we, as buyers felt that the responsiveness and willingness to assist us in our due diligence was an excellent example of professional behaviour and responsibility.Our thanks to Alister and Savills

Mr · 9 February 2020

★★★★★ 5/5

Trustpilot

Victoria Anderson-Stewart worked…

Victoria Anderson-Stewart worked tirelessly to sell our home so much so that the house was sold before it even went onto the market. At all times she was professional in a polite considerate and respectful manner. Thank you Victoria.

Colin · 21 February 2023

★★★★★ 5/5

Google

Tom Newman was very helpful and informative. So refreshing dealing with such a good agent.

Ryan · 23 August 2024

★★★★★ 1/5

Trustpilot

The very worst letting agents I have encountered

As many others have said here, having Savills as letting agents is a really unpleasant experience.They recently took over as agents here and it’s honestly like having a bully in your own home. You just never know what the next email is going to say - They’re rude and heavy handed. I’ve been living here happily for a few years now, as have others on the row; we all get on, pay our rent on time, look after the properties and are generally good tenants - the way Savills behave, you’d think the polar opposite. A home (rented or owned) is supposed to be precisely that - a home, your safe space - Savills fail to understand that and make renting from them upsetting and unpredictable.Letting smaller properties is not their forte - it’s a secondary service they offer to larger, wealthy clients and that lack of knowledge, experience and care shines through. If you’re looking at renting from Savills, please be wary. If you’re looking at renting properties through then, please reconsider - this is not their speciality, it’s not what they’re good at! You want nice, happy tenants (like myself and my neighbours) and Savills cannot give you that and they will ruin it if you have it already.

Unhappy · 7 September 2023

★★★★★ 5/5

Google

Had a great experience with Tom Newman at Savill's Islington. He's a thoughtful and smart young man with a great attitude. Would highly recommend him for all your propety needs.

T · 11 October 2025

★★★★★ 5/5

Trustpilot

Victoria Point

I’m I first time buyer who wisely decided that the best time to purchase a property was during the pandemic. I’ve dealt with people not turning up for the viewings, people showing me inappropriate properties, such as places with no parking regardless of the fact that I said I needed one, and, most infuriatingly, people talking business with my father even after I identified myself as the buyer who is paying for everything.Pete Cronin at Victoria Point is amazing, and is part of the reason why I loved the property so much (although it’s a beautiful place!). He was kind, honest and took the time to ask me what I’m looking for and how I’d like to do things. I didn’t feel pressured or rushed out of the office at all, he told me to take my time and think about it if I need to, or come back and do another viewing, and nothing was too much to ask for. I could come back to view it whenever possible and Pete was always in touch with me to provide updates.When I found out from my solicitor that they were missing a document that was leaving them unable to submit my application I emailed Pete who looked into that within minutes and got it sorted (turns out they weren’t being too honest!) the same day.What I thought would be fraught with paperwork, fees and stress has been nothing but pleasant (at least on Pete’s side!) because of him! Please let him know, he deserves recognition for all the help and kindness he has given me.Saranja

Saranja · 21 January 2022

★★★★★ 5/5

Trustpilot

Trusted partner for many years

We have worked with Savills as our property manager in Islington for more than a decade and always found their service to be reliable and accommodating. The fact that both, our tenants and we as landlords, feel well looked after, is testament to their service excellence. Aliya C deserves a special mention for her competence, dedication and personable approach.

Daniel · 21 October 2024

★★★★★ 5/5

Trustpilot

The team at Savills in Stamford were…

The team at Savills in Stamford were incredibly helpful all through what turned out to be a hugely challenging sales process. From the initial valuation and marketing through dealing with incredibly difficult (borderline unreasonable) buyers all the way to completion, they have been helpful, professional and reliable. The bottom line - they helped me realise a very good price during unpredictable market conditions. Highly recommended!

CD · 4 August 2023

★★★★★ 1/5

Trustpilot

Lazy and complacent Agents

Savills had a reputation for being an excellent high end residential and commercial property estate agents. We however have found them to be lazy and complacent. A request for a property appraisal and valuation in rural Notts (£1 - 1.5 million) was met with a cursory email and a refusal to come out and see the property or even discuss it with us from J* H*, one of their customer service representatives. The only explanation he gave was: "We do not believe we are the right agent to achieve the best outcome from your property". These seem vagie words from a stock email response translating as "I can't be bothered to come out and sell your property or to telephone you to explain why…"

PreGP · 21 March 2025

★★★★★ 5/5

Trustpilot

Easy to work with

In comparison with other real estate companies I've worked with, Savills have been a much more pleasant experience. As a former tenant of a Savills managed property, they responded quickly, took care of any issues with the property promptly, and was easy to work with towards the end of tenancy. I would highly recommend Savills over the other real estate company I've leased from.

Haikal · 25 July 2024

★★★★★ 1/5

Trustpilot

I am about to move to a new apartment…

I am about to move to a new apartment in abudhabi and all the verbal communication and agreement was just ignored by the agent I was dealing with.The apartment was supposed to be ready by this week ( cleaned and maintained) so far the flat has a lot of issues. I have provided down payment and first payment and all they Cheques but no contract or leasing agreement was given. I have already cancelled my current contract and I should be moving in four days and still no response .

Mo · 21 August 2023

★★★★★ 5/5

Trustpilot

Savills property rental service is worth the money

Savills have managed my rental property for several years now and the service has always been worth the money.

De · 16 January 2026

★★★★★ 5/5

Trustpilot

Services improved a lot

We have the new property manager Atticus and Angus helping us to look after our property for about 1 year. I feel that the services we are imrpoving tremendously, as i have prompt reply and action on my questions. I am considering letting them to manage my additional property when the existing letting agreement expires in near future.

Frankie · 26 October 2024

★★★★★ 5/5

Trustpilot

Savills, namely Matt Orchard.

Matt has been professional, upbeat, supportive and very good on communication. Our expectations of Savills were high, and thanks to Matt and the team, they have been met in every respect. We would strongly recommend Savills as a quality Estate Agent. Mac and Valerie Lafosse.

Fred · 4 May 2022

★★★★★ 5/5

Google

I had a fantastic experience with Savills Islington, in helping me find a first time home. They assisted me from start to finish (in viewing stage through to exchange). They were extremely professional and each agent I worked with went the extra mile to assist me in finding the best property on the market (which cannot be said for the vast majority of agents I dealt with). I worked with Michael Smit and Dan Fox at Savills and they were both very professional, warm and a pleasure to work with. Highly recommend the team.PositiveResponsiveness, Quality, Professionalism, Value

Sahba · 23 October 2021

★★★★★ 1/5

Trustpilot

Incredibly stressful and frustrating…

Incredibly stressful and frustrating experience.My partner and I were accepted on our dream flat after months of disappointment looking for somewhere. Initially started off well, with submitting requested information for referencing and a check in being booked, of which the member of staff confirmed everything was complete and good to go. Two working days before our check in, the third party referencing company contacted us to say they couldn't open the documentation we provided. It was CSV rather than PDF which can easily be converted for free online, but we were more than happy to provide this again but of course this delayed our move in. We were lucky we planned for some overlap, but I would have preferred not to have used it as it has caused increased stress, which we were trying to avoid, vacating our current property. I then had no communication on our move in day regarding this, and felt like there was no urgency regarding our case. We then get told our guarantors earnings fall short by a very small amount the day after we were meant to be in. This was a shock to us as we were accepted as tenants on the basis of our guarantors earnings. No one had the common sense to speak to the landlord, explain that we only have a guarantor for recent self employment purposes and advise we earn enough after we had to provide 6 months bank statements, 6 months of invoices and let them connect to our bank accounts (a very invasive process indeed). Having worked as a property manager myself, we provided the additional information they needed immediately in order to get this over the line as quickly as we could.We also had trouble with signatures of which I won't go into. After finally coming round to collecting keys 5 working days after our initial move in, on the surface the flat looked okay.But after further investigation the flat was left in an unacceptable state, plug holes were green, insides of cabinets black, stains on carpets. I was advised the previous tenants deposit had been returned, wrongly so in my opinion. And an inventory of the property also hasn't been conducted before we moved in.The communication from Savills has been minimal and short and we are waiting for a resolution. This was supposed to be a really exciting time for us and it has been filled with stress, frustration and disappointment.

Megan · 24 July 2023

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service. I worked with Emma and Sam as my sole agents on my sale. I chose Savills as they gave a realistic and genuine valuation rather than an inflated one to win the mandate. Good communication throughout and active support till completion. I’d throughly recommend using Savills and team.

Josephine · 11 May 2021

★★★★★ 5/5

Google

I was very pleased with the service I received from Savills. They were professional during all the purchasing process. Especially Sophie Norris who was very helpfull in the negotiation with the seller. Hope to buy again an apartment with you!

Frédéric · 23 October 2022

★★★★★ 5/5

Google

We had a great experience buying our home with Savills. Leah was extremely helpful throughout the whole process. She was very responsive to all of our queries and gave frequent updates on the progress. We really appreciate all her efforts.

C · 23 October 2022

★★★★★ 5/5

Trustpilot

Impressive service from Savills

Savills recently completed a sale for me. The entire experience from the first meeting was professional, efficient and transparent . The level of initiative and responsiveness from the team was invaluable - especially Tessa who kept me informed at every juncture - often before I had even asked. The level of service that she gave and her friendly approach are rare offerings these days .

Caroline · 9 June 2023

★★★★★ 5/5

Trustpilot

Had an issue with the light switch in…

Had an issue with the light switch in my room not working and Harry from Savilles was prompt and professional in getting this sorted for me. I can’t fathom enough the level of good service I received from him, thank you once again 😊

Panashe · 22 April 2022

★★★★★ 1/5

Trustpilot

Absolutely shocking service

Absolutely shocking service! 1) even though we had a signed contract to move into the rental in April, they informed us that the current tenant will be staying on and we were only going to be granted access the the property 12 June. The very day I was due to give birth to my first baby. I had to move house while having contractions.2) we repeatedly told Savills about repairs required to the property (broken tiles that had cut my childs foot, hot water and taps often not working, leaking showers, windows slipping open during a cold front) and when they finally sent a repair man to fix it he informed me that he had been given specific instructions by Savills to not repair most of it. The repair man then offered to fix the windows regardless as to have it jammed was against fire safety regulations and he found it ruthlessly cruel to leave a window broken when there was a 4 month old baby sleeping in that room. This was all during the worst cold front of the year3) upon our exit of the property when we moved to UK, Savills tried to make us pay for removal of items that had been left by the previous tenant4) Savills, on many occasions, were in breach of the rental contract T&Cs and repeatedly tried to charge us for things that had been specifically noted and agreed upon in the exclusions report we signed when we moved in.

Courtney · 28 June 2023