Trusted Agent profile · Islington
★★★★★
2,113 reviews across 2 platforms
94 Upper Street, London, N1 0NP, Islington, N1 0NP
Part of Savills, see every office.
Savills's office in Islington, at 94 Upper Street, is rated 4.2 out of 5 across 2,113 reviews on two platforms, including 300 Google reviews rated 4.8.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Experience with Roshni Jethwa
We have had a great experience with our property manager, Roshni Jethwa over the past few years. She has been very helpful, responsive, and professional throughout.
Thank you for taking the time to review our service, Ihsan - feedback is always incredibly helpful. I’m delighted that we continue to meet your expectations.
5/5
GoogleKaty has been a pleasure to work with and is always available when you need her most. The whole Savills team have been invaluable throughout this process and I wouldn't hesitate in recommending their services.
Dear Kristian, Thank you for taking time to write this review about Katy. We are so delighted to hear of your positive experience with Savills, your feedback is so important to us.
5/5
GoogleWe’ve had a great experience with Savills. Leah was really helpful and informative at every stage of the process. She was really responsive and professional and kept the transaction ticking along through to exchange. We would definitely recommend her as an agent in future.
Dear Sarah, Thank you for taking time to write this review about Leah. We are so pleased to hear you're pleased with the service. Wishing you all the best with your purchase
5/5
GooglePleasure dealing with Ele Robertson, who is both knowledgeable and highly efficient. Buying and selling homes can be extremely personal and stressful, it makes a big difference to be dealing with people who visibly care about the process, and go out of their way to make sure you're guided through it all smoothly.
Dear Jemimah, thank you for the lovely review about Ele. We hope to continue to work with you.
5/5
TrustpilotExceptional support
Luke has been an exceptional lettings negotiator since the first day we enquired for our property. Despite our busy schedules, Luke was very patient with us and supported our letting journey from start to finish with incredible energy and professionalism. The transition from enquiry to moving in was very smooth and we are extremely pleased with the service we have received by Luke overall. Thank you so much!
Hi Polina, it was our pleasure! And thanks for the review.Regards,Luke
1/5
TrustpilotVery bad communication
Very bad communication, we made our offer for renting a flat, they accepted it and there were delays with the contract which we received after the pre-set 'moving date'. They haven't changed the move-in date in the tenancy agreement even if we moved 3 days after. Once we moved in, they appointed us a property manager and we could not get in contact with them, nor anyone else at the agency. We paid 12 months upfront so they felt like they could disregard us. We haven't received the report from the inventory company so we could double check it, and we can't contest it if it's been more than a week since we moved in. Very dissapointed with their services.
Hi Catalina, thank you for getting in touch and sharing your feedback. Customer service is incredibly important to us and to hear we have fallen short of your expectations is regretful.We would really appreciate to hear more about your experience so that we can improve our services. Please email any additional details to socialmedia@savills.com so that we can investigate.
5/5
TrustpilotSavills Carlisle
Savills CarlisleWe rented a bungalow from Savills Carlisle and the service was fantastic. Judith was amazing, from first meeting her at the viewing she guided us through the whole renting process. She is very friendly and easy to deal with. Nothing was too much trouble and emails were answered straight away. Could not recommend them highly enough and if we ever needed to rent in the future Judith and Savills would be my first call.
5/5
GoogleKaty has been a pleasure to work with and is always available when you need her most. The whole Savills team have been invaluable throughout this process and I wouldn't hesitate in recommending their services.
Dear Kristian, Thank you for taking time to write this review about Katy. We are so delighted to hear of your positive experience with Savills, your feedback is so important to us.
5/5
TrustpilotAlexa was brilliant from the outset!
Alexa was brilliant from the outset!Not only did she make time over a weekend to show us properties, she was available right thru the process of entering in to the lease & was also always on hand to answer further questions & re-attend the property on more than 1 occasion so that we could solve issues about sizes & our needs once we got the keys.A HUGE Thank You Alexa!Cheers Ben & Lisa
Thank you for your kind words and for taking the time to post a review. We are delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
5/5
TrustpilotExcellent job from the Savills team particularly Tom Willing
Excellent job from the Savills team in selling our flat. Especially Tom Willing who was the lead. Tom has the perfect balance of drive and commitment to getting the deal done, with a realistic and balanced approach to both seller and buyer. He facilitated good communication between everyone involved, with an excellent speed of response throughout. And a very calm and reassuring style.
Thank you for your kind words. I know that selling a home can be very stressful and it is wonderful to hear that my team and I were able to help make things that bit smoother. Please feel free to get in touch with any further questions.Regards,Tom
5/5
TrustpilotAliya is really helpful and responds…
Aliya is really helpful and responds very quickly whenever we have an issue with our property. She does her utmost to resolve it as soon as possible.
Thank you for your feedback, Brittany. It really helps us review our own performance and ensures our service is the best it can be.
5/5
GoogleWe couldn't have asked for a better experience than what we received with Savills, especially with Leah Nesbitt during our recent sale. Leah is an absolute asset to both the branch and any potential buyer or seller. Thank you for all your support.
Dear Samuel, Thank you for writing such a lovely review about Leah, we are so pleased to hear of your experience with her and Savills. Wishing you all the best with your move
5/5
TrustpilotGreat experience with our Savills realtor
Eddie was incredibly helpful from the very start of our search all the way through to signing and moving in. We are extremely grateful to him for making the process easy and being readily available for all our questions & concerns. He had our best interests at heart from the beginning which made him a great realtor to deal with. We'd be sure to use him again in the future.
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotA lifesaver!
Charlotte was an absolute pleasure to deal with. After being let down by another agency with only a few days to move-in date, Charlotte ensured that we could turn around a rental lease in only a few days! Really a superhuman feat, and one for which I am incredibly grateful.I genuinely could not have asked for more, and I will certainly look to use Savills in the future.
It was my pleasure, Kevin. Thank you for taking the time to review and feel free to contact me if I can help further.Regards,Charlotte
5/5
TrustpilotSavills is the default for us now
Savills is the default for us now. We would not trust anyone else. Despite a last minute vendor pull-out through another agent, Savills worked their magic and we have an offer accepted within 72hours. To buy and sell with Savills was an absolute treat. Thank you to Oliver, Hannah and everyone in the Haywards Heath office. Steve & Claire Lewis.
Thank you for your lovely review. It was a real pleasure being able to help you and wish you all the best for the future.Regards,Oliver, Hannah & the Haywards Heath team
5/5
TrustpilotExemplary client service
Highly professional, always responsive, very focused on the client’s needs and interests, excellent at generating high quality demand and in communicating. Above all, Archie Davies is the personification of client service.
We are so pleased that everything worked out successfully for you, Marcus. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotExcellent service and competitive…
Excellent service and competitive pricingExcellent service and competitive pricing.Generated a large number of interested buyers and arranged viewings with minimum fuss.Haley was brilliant at keeping us up to date with the latest offers and managing the sales process to keep the buyers well informed and interested. She was also extremely helpful during the negotiation period.Savills experience and wide reaching network of offices was extremely useful when it came to preparing and signing all the necessary documentation and explaining the structure of the sale.
1/5
TrustpilotDreadful experience
Dreadful experience. Messed me around the whole time. Website wouldnt work wouldnt book viewing over phone insisted i had to create account just to view the property even though i was having problemsnwuth this. Then after struggling with this i managed to create account and booked viewing I turned up there and they didnt even have key code for safe to get key to goninside the property. So didnt evenbsee the place. Very unprofessional. I wont be wasting my time with this agency again
5/5
GoogleWe've recently sold our property through Savills following a 18m journey with other local agents, and could not be happier with the support that they gave us. Dan provided great guidance on pricing strategy, and once we'd accepted an offer, Ele proved to be absolutely outstanding through the transaction. She was consistent in updating us/checking in, even when there wasn't anything to really update on, and the way in which she handled subsequent negotiations was faultless. She was incredibly responsive, thoughtful in her advice and really made sure that we felt well represented even when things weren't going our way.
Dear Natalie, Thank you for this wonderful review about Dan and Ele. We are so pleased to hear they were able to get you a positive result. Wishing you all the best with the move
1/5
TrustpilotVery good company for sellers because…
Very good company for sellers because most of them are traders and they support them.Beware of buying thru their auction , this is the place where you will be mislead , if you buy without doing due diligence, this auction company whatever you see being sold comes back again and again with lower price to catch new innocent buyers , like bait is used to catch the fish, same way innocent buyers are caught thru there network and pricing . Whatever lot you see and think of buying, please go back to previous auction catalogues and you find the the truth and the trick they use for innocents.
Hello Dave, we are sorry you feel this way, and would like to further understand your views so we can investigate. Please email details to socialmedia@savills.com so we can look into.
5/5
TrustpilotSale of apartment
They say that moving home is second most stressful thing in life. That It was a very stressful time selling when faced with buyers who are inconsiderate, however David handled it exceptionally well taking full ownership of engagement between all parties right down to help arrange my removals within 24 hours!!! Thank you David you were awesome and you personally made it happen !!
I am so grateful for this wonderful feedback. I know that moving can be very difficult, so I am glad to have been able to help make the process a bit smoother. Regards,David
5/5
TrustpilotAliya is very responsive/proactive
Aliya is very responsive/proactive, she tries her best to sort out any issues, and provides feedback as issues are being resolved. Aliya also provides clarity on any issues being queries, usually within very quick turnaround times
Thank you so much for your review, Karin. It's much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotSam has been an incredible help
Sam has been an incredible help. An issue I've been dealing for a year he managed to solve it in less than two months, he is very professional and nice!
We are so pleased that everything worked out successfully for you, Maria. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotZarah Naqvi
I would like to thank Zarah Naqvi, who manages the property we are renting for an always professional and quick response. It really is a pleasure to deal with you Zarah, thank you so much,Sabine
Thank you so much for your review, Sabine. It's much appreciated. If you need anything further please don’t hesitate to contact us. - Zarah
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