Trusted Agent profile · Islington

Savills Islington reviews

4.2

★★★★★ Great

2,093 reviews across 2 platforms

94 Upper Street, London, N1 0NP, Islington, N1 0NP

Savills's office in Islington, at 94 Upper Street, is rated 4.2 out of 5 across 2,093 reviews on two platforms, including 280 Google reviews rated 4.8.

Google logo

4.8 / 5

280

Reviews on Google

This office

Trustpilot logo

1,813

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Appreciation to Mr. George Pride

I would like to take this opportunity to thank Mr. George Pride for his services to me and my family on the management of the apartment 3.3 Percivall House in all the tenancies in the unit. I appreciate his prompt response to questions and problems from both the tenants and me, the ability to offer solutions to solve the problems and issues by mobilizing appropriate contractors and services. I would like to extend my special appreciation for his help during the period this summer when my family stayed in the apartment temporarily before the next tenant moved in. His professional help for me has been outstanding and I don't see any aspect that needs to be improved. I hope I will continue to enjoy the professional help George could offer.

Kin · 2 October 2024

Agent replied · 22 October 2024

Thank you so much for your review, Kin. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Pleasantly surprising purchase experience

We recently purchased our apartment that was advertised by Savills Battersea. We would like to thank especially Tessa Cobb for her positive energy, dedication and her coordination with the sellers, solicitors and us. Her diligent work and follow up enabled the process to end in a month which was well beyond our expectations. We highly recommend her as an agent!

Murat · 12 December 2022

Agent replied · 22 October 2024

Thank you so much for your review, Murat - it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Tessa & Savills Battersea

5/5

Google

We worked with Tom Newman and it was such a great experience. Always super helpful and happy to answer multiple questions per call haha. Couldn't recommend more.

Maria · 9 December 2024

Agent replied · 23 December 2024

Dear Maria, Thank you for taking time to write this review about Tom. We are delighted to hear of your great experience with the Savills team

5/5

Trustpilot

Amazing agency! Highly recommended!

Amazing agency!! Offered me only top quality listings in St. John's Wood, understood immediately my needs and didn't waste my time with properties that don't match my search criteria. Aziz was so communicative, honest and helpful throughout the whole process, and it made this experience much easier. Working with a professional and experienced agency is so important and I'm happy I chose Savills!!

Offri · 12 August 2022

Agent replied · 22 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Aziz

5/5

Trustpilot

Flat rental with the Savills team

We have rented a flat managed by the team at Savills for the past 6 years and their various team members have always been helpful and professional. In particular, over the last year or so we have had a wonderful property manager Sophie H. who has been a truly amazing person to work with. Sophie has always made sure that any flat issues were resolved in a timely and professional manner and her dedication to get things done and great energy were just outstanding. Thank you Sophie :) and we will miss you!

Joanna · 16 November 2023

5/5

Google

Sophie Norris is the consummate professional - she provided market intelligence and advice to us throughout our purchase process and was responsive to any queries. Sophie has a cool head when it comes to the sale and purchase process (which can often be quite stressful!) and acted at all times with complete and utter integrity. We couldn’t recommend her highly enough!

Bernadette · 23 October 2022

Agent replied · 22 October 2024

Dear Bernadette, Thank you for taking the time to review our service. Feedback is incredibly helpful. I am pleased to hear you had a great experience with Sophie. Wishing you the very best in your new home

5/5

Google

Joseph Marshall at Savills helped sell my house a few weeks and I can't recommend him/Savills enough. They have a great team of people who are always there to help you. The customer service is brilliant and always eased any of my concerns. Joe went out of his way to check in on us and was a delight to work with!

James · 23 October 2022

Agent replied · 22 October 2024

Dear James, Thank you for your kind words and for taking the time to post this fantastic review about Joe. I’m delighted you are pleased with the service you received. Wishing you all the best with your future endeavors.

5/5

Google

We have just sold our Islington flat with Savills. We were very happy with their service. Leah, Sophie and all the team were very professional, polite and always willing to help. In particular Leah did a brilliant job after we accepted the offer. She got us to exchange quickly despite a complicated chain in place. Thanks so much - highly recommended.

Liz · 23 October 2022

Agent replied · 22 October 2024

Dear Liz, thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Trustpilot

Excellent First Time Buying Experience

As a first time buyer, I had a great experience with Savills. Emily Robertson at Battersea Bridge was professional, knowledgable and helped navigate me the buying process which, thanks to her, ended up being much easier and more enjoyable than I was anticipating!In a fairly challenging marketplace she quickly identified the kind of property I was looking for. Between starting the search and completing the purchase, it was only a matter of a few months.Her communication skills are excellent. Very quick response times and is readily available when you need.Would definitely recommend Savills and a big thank you to Emily for helping me find my first house!

Natasha · 13 November 2023

5/5

Google

Savills were very helpful with this transaction and our agent Ele Robertson was superb. She was experienced, friendly, knowledgeable and an excellent communicator. As challenging as the legal part of the sale was, Ele was superb in helping to expedite the process. Thank you so much

Matthew · 27 December 2023

Agent replied · 22 October 2024

Dear Matthew, Thank you for taking the time to write this lovely review. We are so pleased to hear that you have had a great experience with Ele. Wishing you the best of luck with the move.

5/5

Trustpilot

Both Emily Robertson and Rosie McCarthy…

Both Emily Robertson and Rosie McCarthy put themselves out and made themselves available to show suitable buyers round my house. They were super helpful and very professional at all times. I am delighted with the outcome and sale of my house.

Sarah · 19 December 2025

Agent replied · 23 December 2025

We really appreciate your kind feedback, Sarah. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Have lived a property that Savills have…

Have lived at a property that Savills have managed for the past 8 years and my property manager Danielle has been wonderful with helping me with any issues that have occurred or came up and were handled super professionally

David · 14 May 2024

Agent replied · 22 October 2024

Thank you for taking the time to review our service, David - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Tami is the best property manager

Tami Falzon at Savills is the best property manager. Living in the other side of the UK, it is incredibly important to have someone that I can trust to ensure my property is well looked after. Tami is super responsive to myself and tenants queries, always showing a great level of care and professionalism. Consistently going over and above is the norm, proactive and follows up without any prompting and provides invaluable support and advice.

Sellina · 23 February 2024

5/5

Trustpilot

A pleasure to deal with

Savills were invaluable in selling my house. Importantly, they were the only estate agent who gave me a realistic selling price. They produced a brochure of the property which was so impressive that it attracted a great deal interest from potential purchasers and wasted no time in putting it on Rightmove. They advised me on interior decoration that was needed and which was letting the house down, and this made a world of difference. They kept me informed at all times of comments that potential purchasers were making, and advised me promptly of all offers made. They also guided me on my response to offers which was both fair to the buyer and to the seller. They are a great team, they are friendly, very helpful, honest and respectful and have enabled me to move on with my life. I would thoroughly recommend them.

Tara · 8 September 2024

Agent replied · 22 October 2024

Thank you, Tara, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Terence Lane was a game changer!

Terence Lane was a game changer!My client was having difficulties getting a toilet and the subsequent damage from the toilet repaired. A series of unprepared contractors arrives wasting her time and theirs. When reaching out to Savills to express her frustration, Terence stepped in and thoroughly addressed the concerns, made the necessary calls, monitored the progress and ultimately ensured that the project was brought to completion! We were so please to have all of the support Terence provided!

Jenifer · 14 December 2023

5/5

Trustpilot

Our property Manager

Our property Manager, Ms Vivian Yip, has been extremely helpful. She provided prompt and proactive service so that my time and money were saved. She liaised and coordinated well with my tenants, vendors and the building management to resolve problems. My heartfelt thanks to her for her excellent service.

Rachel · 22 June 2026

5/5

Trustpilot

Excellent house selling experience

Caroline and her team have been exemplary from the start. We felt confident that they really knew our local area and how best to market our house. This was confirmed when we had a good stream of viewings, despite the uncertain climate of the market. We didn’t have to wait long for offers and a good buyer.Savills and Caroline have made the process of selling the house as stress-free as possible, which we have really appreciated. They’ve truly gone above and beyond to make our sale happen smoothly and swiftly. Many thanks, Caroline and team!

Lucinda · 16 October 2023

1/5

Trustpilot

I had no issue with them for 11 years…

I had no issue with them for 11 years of renting. So sadly, at the end they did ghost and kept my deposit without explanation.

Rick · 23 April 2026

Agent replied · 27 May 2026

Thank you for taking the time to leave this review. We’re genuinely sorry to hear that your experience at the end of your tenancy was disappointing, especially after such a long period of renting with no prior issues. We would very much like the opportunity to review this situation and address any misunderstandings. Please contact us directly via email to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Professional & Helpful, Thankyou !!

Savills is very professional, thorough with the documentations and help you with every steps of your move in/out.They have always responded on my queries/reported issues with prompt reply and solutions.I have been with Savills from last 4 years and My entire process of move in/out was really smooth.Property manager assigned to me were really helpful and always resolved all my queries and concern. I would like to call out their names - Gud Young & Cato Ng for helping me throughout my tenancy.Special Thanks to Cato Ng for all your help and support.Thankyou.

Praveen · 12 October 2023

1/5

Trustpilot

Doesn't care about tenants only money

Do NOT EVER use this letting agency. They were terrible to deal with, slow and incompetent. Annabel and Maicy were unhelpful at best. They gave us wrong amounts due, wrong bank details and a wrong address to the property. Moreover, they rented us a unit that is an absolute DUMP and a biohazard. There is MOLD everywhere. Everything is broken. Now they are holding us to a lease for a property that is not fit for tenancy. RUN!!! Use any other agency but Savills. They are a fraud and a joke.

The · 11 October 2023

5/5

Trustpilot

Exceptional Service from Cato Ng

I had the pleasure of working with Cato Ng during my tenancy, and I can't speak highly enough of the service he provided. Cato was always prompt in his responses, courteous, and genuinely seemed to have my best interests in mind. It's not often you come across a property agent who goes above and beyond to ensure a smooth experience, but Cato certainly does. His professionalism, combined with his attention to detail, made the entire process seamless. I would wholeheartedly recommend him to anyone looking for a reliable and dedicated property manager. Thank you, Cato, for all your assistance!

KC · 4 October 2023

5/5

Trustpilot

Savills has once again come to my…

Savills has once again come to my rescue when I had a serious problem with leak in my apartment. Thank you Tami Fazon for helping me out in solving this matter in a speedy and professional way!

Monica · 23 May 2024

Agent replied · 22 October 2024

Thank you for your kind words and for taking the time to post a review, Monica. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

We used Savills to sell our investment property. Leah was fantastic to deal with. She worked so hard to get viewers through the door, helped get keys to workmen and advised us well despite challenging market conditions. We wouldn’t hesitate to use Savills again. Top class service.

Barry · 23 October 2023

Agent replied · 22 October 2024

Dear Barry, Thank you for taking the time to write this lovely review about Leah. We are delighted to hear you've received such a good service from the Islington team. Wishing you all the best in your next move

5/5

Trustpilot

Great Experience with Roshni Jethwa

We have had a great experience with our property manager, Roshni Jethwa over the past few years. She has been very helpful, responsive, and professional throughout.

Ihsan · 10 April 2026

Agent replied · 27 May 2026

Thank you for taking the time to review our service, Ihsan - feedback is always incredibly helpful. I’m delighted that we continue to meet your expectations.

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