Trusted Agent profile · Islington

Savills Clerkenwell reviews in Islington

4.2

★★★★★ Great

1,969 reviews across 2 platforms

122/124 St John Street, Clerkenwell, EC1V 4JS, Islington, EC1V 4JS

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Savills's office in Islington, at 122/124 St John Street, is rated 4.2 out of 5 across 1,969 reviews on two platforms, including 218 Google reviews rated 4.7.

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4.7 / 5

218

Reviews on Google

This office

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1,751

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

1/5

Trustpilot

I have tenancy contract which has…

I have tenancy contract which has finished two month ago and they did not gave me deposit back. There manager is very aggressive and zero polite with people. Contract has started 12th of March and apartment was not ready til 20th of March

Irakli · 10 November 2022

Agent replied · 22 October 2024

We are sorry to hear this and would like to provide a resolution for you. Please email further information and your contact details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Aziz is a very nice and honest person…

Aziz is a very nice and honest person willing to serve and help.

John · 21 December 2023

1/5

Trustpilot

Useless book a day off for them then…

Useless book a day off for them then they tell me hour before my appointment they can't make it

Bella · 4 July 2024

Agent replied · 22 October 2024

Hi Bella, we are incredibly sorry for the cancellation; please let us know if an alternative time has been arranged, or provide more details to socialmedia@savills.com so we can look into arranging an appointment for a time that is convenient with you.

5/5

Trustpilot

Amazing service from Robyn

Robyn (Waterfront, Battersea) was so friendly and easy to deal with when buying my new flat. Despite the purchase taking longer than expected, she was always on hand to help and made me feel at ease during every stage in the process. Highly recommended!

Alison · 14 September 2022

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you, Alison. Thank you for providing us with an update and for taking the time to review our service!Regards,Robyn

1/5

Trustpilot

Non existent

I really value customer support and the entire process here was shoddy. I was the sole bidder on the property for a number of weeks, no proactive communication and when eventually contacted several weeks later the price had now increased significantly without any notice to me. They only engage when seeking to encourage frenzy bidding, otherwise they have no interest.

David · 15 October 2018

Agent replied · 22 October 2024

Hi David, we're sorry to hear this. Savills endeavours to give the best possible service so we would like to investigate your comments further, please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks

5/5

Trustpilot

Thumbs up to Emma, the best lettings coordinator that takes great care of customer’s needs

I wish to express my heartfelt and sincere appreciation to Ms Emma Kohler, she was my lettings coordinator since I purchased the apartment in Jan 21. She is extraordinarily effective and helpful in handling every matters relating to my rental issues and other enquiries, the information she provided are informative.

Zi · 27 October 2021

Agent replied · 22 October 2024

I really appreciate your kind feedback. I am very pleased we were able to help and wish you all the very best for the future!Regards,Emma

5/5

Trustpilot

Was very happy with the whole…

Was very happy with the whole experience at Savills. Very professional and helpful. A whole team familiarised themselves with the property and gave useful feedback. Becky helped to keep the communication between vendors/buyers/estate agents which hastened the whole process. Would definitely recommend.

Fee · 13 November 2022

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Becky

1/5

Trustpilot

Worst commercial letting agent ever

Worst commercial letting agent ever. Savills did not care about the tenants at all. Maybe it is because I am in the affordable space. They have construction work frequently without noticing us. They play around with air conditioning without telling us either. The lady that is responsible even avoiding us by having receptionist lie for her saying she was on holiday.

Ying · 19 July 2017

Agent replied · 22 October 2024

We are sorry you are unsatisfied with the service you have received. We would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to cbratt@savills.com so that we can address your concerns.

5/5

Trustpilot

My sale: Savills at Bristol

Excellent service. Richard and Kirsty were extremely pro-active and worked hard at moving things forward. Richard sometimes seemed surprised at the speed with which the sale was going but that was because of his efforts.

Cara · 19 August 2021

5/5

Trustpilot

Victoria Short from the Stamford Office…

Victoria Short from the Stamford Office dealt with the sale of our property recently. We found her to be polite, efficient and enthusiastic at all times in her dealings with us and she kept us well informed throughout - she was a pleasure to deal with.

Just · 24 May 2022

Agent replied · 22 October 2024

Thank you for your review, its much appreciated.Regards, Victoria

5/5

Trustpilot

Working with Kitty Haley

Working with Kitty Haley on the purchase of my new flat has been a pleasure. Kitty was always prompt in responding to any questions and professional in everywhere.

KL · 3 August 2022

5/5

Google

Thanks to Tom Willing who recently helped us sell our flat. He was ever professional, very responsive and helped us sell our flat quickly and painlessly.

Jo · 23 October 2022

5/5

Google

Sophie is super helpful! Thank you! : )

Ian · 25 February 2024

5/5

Trustpilot

Many thanks Georgina

Many thanks to Savills Islington Lettings team and more specifically to Georgina who has handled a super follow up on my client's letting steps. Georgina has made things go smoothly and efficiently. She was always proactive and sending all documents before I even asked for them.Thank youuuu.

Brigitte · 7 February 2022

Agent replied · 22 October 2024

Thank you for your kind words. I appreciate the feedback and I am glad I was able to help. Please feel free to reach out with any further questions.Regards,Georgina

5/5

Trustpilot

This is an incredibly professional and…

This is an incredibly professional and client focused agency. Olivia in particular went above and beyond to ensure that our specific needs were met. We are now happily settled in our home which meets all of our requirements. We highly recommend Savills if you want to find your ideal home.

Berna · 27 July 2021

Agent replied · 22 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

attentive and helpful

Tami was attentive and helpful. Plenty of constructive effort on my behalf for which I was grateful.

Doug · 17 July 2023

5/5

Trustpilot

Kitty O'Sullivan

I would highly reccomend Kitty O'Sullivan to anyone who is in need of a real estate agent. She has been professional, supportive, helpful, easy to communicate and fast throughout the entire process. She provided updates to me on everything that was being done and she made herself available even after work hours.

Dora · 23 February 2021

Agent replied · 22 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Trustpilot

The whole experience was excellent

The whole experience was excellent. It was a tricky sale, selling my mother's house with all the family, with their sometimes conflicting views, to keep happy, but Jamie and other staff made the whole process as easy as it could possibly have been. I could not speak more highly of Savills.

Mr · 10 May 2021

Agent replied · 22 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Simply unbeatable service from Ram…

Simply unbeatable service from Ram Bekir. If I could rate six stars, I would. Expert and helpful guidance on insuring a block of four maisonettes Thanks a million. Ram. Yee art a gentleman and a scholar. And there aren’t many left. Amen David Soanes

Soanes · 20 June 2022

Agent replied · 22 October 2024

It was a pleasure - and we really appreciate you leaving such a lovely review, wishing you all the best for the future.Kind regards, Ram

5/5

Trustpilot

Very attentive and professional service

Very attentive service and an agent that actually provides the service they charge for. Extremely professional staff.

Tim · 27 June 2024

Agent replied · 22 October 2024

Thank you for taking the time to review our service, Tim - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

I found Duncan Petrie to be hugely…

I found Duncan Petrie to be hugely helpful with what is a somewhat unusual situation. He was quickly able to see the challenges I faced and clearly put my interest first, before any commercial consideration of his own.I'd recommend him!

David · 11 November 2022

Agent replied · 22 October 2024

Thanks David, it's been a pleasure to work with you and wish you all the best.Regards,Duncan

5/5

Google

Had a great experience with this friendly and professional team. Their slightly smaller office felt very welcoming and less corporate, in a good way. Sophie dealt with my application and all my questions/concerns in a satisfactory way. Everyone I dealt with there were equally great. Highly recommended.

Alex · 26 July 2024

5/5

Google

Had a great experience with this friendly and professional team. Their slightly smaller office felt very welcoming and less corporate, in a good way. Sophie dealt with my application and all my questions/concerns in a satisfactory way. Everyone I dealt with there were equally great. Highly recommended.

Jesper · 24 July 2024

5/5

Trustpilot

Trust/ Confidence

We are of a senior age and we so delighted that Jodie Lands of Savills was so helpful and willing to spend over half an hour to go thru a detailed document on the phone.She gave us confidence.

Krysia · 4 January 2023

Agent replied · 22 October 2024

This is so nice to hear, Krysia - thank you. It was a pleasure to be able to help you, and thank you for such a lovely review.Regards,Jodie

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