Trusted Agent profile · Islington

Savills Clerkenwell reviews in Islington

4.2

★★★★★ Great

1,936 reviews across 2 platforms

122/124 St John Street, Clerkenwell, EC1V 4JS, Islington, EC1V 4JS

Savills's office in Islington, at 122/124 St John Street, is rated 4.2 out of 5 across 1,936 reviews on two platforms, including 186 Google reviews rated 4.7.

Google logo

4.7 / 5

186

Reviews on Google

This office

Trustpilot logo

1,750

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Islington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Fantastic Experience with Stephanie at Savills

I had an excellent experience working with Stephanie Thompson from Savills. From start to finish, she was professional, responsive, and truly went above and beyond to ensure everything ran smoothly during my tenancy. Any issues I raised were handled promptly, and Stephanie was always easy to reach. Her attention to detail and dedication to her clients made the entire process stress-free.I highly recommend Savills, especially if you’re fortunate enough to work with someone like Stephanie. A fantastic agent and a great company!

Zhandos · 19 October 2024

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you, Zhandos. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Great service thanks to Jack

We have been renting through Savills for 3 years now and have had numerous property managers through that time. Jack Iveson has been our property manager for a year now and has been simply incredible, for all issues no matter how big or small. We recently had a huge issue with the drains and he was amazing, advocating on our behalf to the building managers, coordinating all the drainage teams and being nothing short of relentless meaning that the issue was sorted a lot quicker than it would have been without him.He is always available to us, very responsive on emails, updated us regularly wherever possible and is the only property manager we have ever had that has actually picked up the phone to us!Thank you so much Jack, we are hugely grateful to you! He is an asset to Savills.

Robbie · 17 October 2024

Agent replied · 22 October 2024

Thank you so much for your review, Robbie. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Highly professional organization

Highly professional organization. I had an estate agent prior to Savills who was just awful, so I have a very good like for like comparison and the difference was night and day. Savills was responsive, professional, and efficient. If you're a tenant I would recommend looking for a flat that they manage. If you're a landlord, your property will be much better looked after with them than others out there.

AAM · 7 June 2026

Agent replied · 24 June 2026

We are so pleased that everything worked out successfully for you, AAM. Thank you for providing us with an update and for taking the time to review our service.

5/5

Google

We sold our flat through Savills recently, and were really pleased with the service we received. Tom at Savills Clerkenwell was great at managing our buyer, and was extremely helpful throughout the process to us as first-time sellers, supporting us with really great advice as we navigated a rocky market for flats. Thanks Tom!

Thomas · 2 September 2025

Agent replied · 23 September 2025

Dear Thomas, Thank you so much for your kind words. We’re delighted to hear you had such a positive experience as first-time sellers, and that Tom’s advice and support made the process smoother for you. Navigating a challenging market can be stressful, so it’s great to know you felt well looked after throughout. We really appreciate you choosing Savills to handle your sale and wish you all the best in your next chapter. Best wishes, Savills Clerkenwell

5/5

Trustpilot

I had a fantastic experience during my…

I had a fantastic experience during my tenancy with Savills at the property on Boleyn Road, with Ritesh Gopaul as our property manager. From the start, communication was always prompt, professional, and helpful. Ritesh made sure any concerns or maintenance issues were addressed quickly, and I consistently felt supported throughout my time as a tenant.The deposit negotiation process at the end of the tenancy was especially smooth. Everything was handled fairly and transparently, with no unnecessary delays or complications, making the moving-out process much less stressful.I highly recommend Savills, and a special thanks to Ritesh Gopaul for his outstanding service!

Will · 5 October 2024

Agent replied · 22 October 2024

Thank you for your feedback, Will. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.

5/5

Trustpilot

5/5 experience

I’ve had the pleasure of working with George Pride, and I can confidently say he is the best agent I’ve ever worked with. George Pride is incredibly supportive, detail-oriented, and always thinking several steps ahead. Whether it’s answering questions or addressing concerns, he responds promptly and thoroughly, making the entire process seamless. I never have to chase or remind him of anything, his proactive approach takes all the stress out of the equation. If you’re looking for someone reliable and forward-thinking, George Pride is your person. Highly recommend!

Anonymous · 30 September 2024

Agent replied · 22 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Claire Newbury Excellent

I sold my house in Sep 24 by Savills Newbury.Claire was dealing with the sale she was excellent and keep me up to date with what was going on. We had a few up and down but Claire keep calm and got it sorted.The day I was leaving Claire turned up I was so glad to see her I was so behind with getting thing done.Claire got stuck in done the hovering and cleaning the kitchen I have to say a big Thanks to her.

Susan · 22 September 2024

Agent replied · 22 October 2024

Thank you, Susan, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

Helpful and Prompt and Great Reah

We have had dealing with Savills for 5 years. We received very good service. Their reply was prompt and they were very good at sorting out the problems we faced which were quite a few. Reah our point of contact made it easy for us and always answered our queries and guided us through when we were not sure how to sort out the issues. Thanks Reah. Robert Shutt;erworth also helped when Reaf=h was not around.Overall we are very happy with the service we have received

Customer · 19 September 2024

Agent replied · 22 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be.

4/5

Trustpilot

Great experience bith sales and lettings

I have had a great experience with Savills, both on the sales and lettings side. I have found them to be professional, responsive and trusted advisors throughout the process. Special mention to Emily and Tessa in the Battersea sales team and to Roshni on the letting side, who has been a great property manager, particularly recently when she helped to resolve a leak, dealing with the tenants, plumber and block management company and keeping me informed along the way. Thanks Roshni!

Sam · 17 September 2024

Agent replied · 22 October 2024

Thank you for taking the time to review our service, Sam - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Outstanding service from Chloe at Savills Tunbridge Wells

Our rental search came with complications - a non-standard financial profile and specific requirements for the right property. Chloe handled both with patience and professionalism throughout. She was responsive to every query, no matter how detailed, and proactive in keeping things moving. Most importantly, she guided us through a vetting process that our circumstances made genuinely challenging, advocating on our behalf and ensuring nothing fell through the cracks. It would have been easy for an agent to deprioritise a difficult application, but Chloe did the opposite. We'd recommend her without hesitation.

Jan · 6 March 2026

Agent replied · 22 October 2024

Thank you for your kind words and for taking the time to post a review, Jan. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

1/5

Trustpilot

What a terrible untrustworthy company

What a terrible untrustworthy company. They are responsible for Talbot Green Shopping Centre and they have employed SmartParking , an immoral and corrupt parking enforcement agency to monitor the parking there. After a couple of email exchanges with someone at Savills they stopped responding and refused to call back my enquiries. They are only interested in revenue from parking charges. Further showing why high street shopping is dying, because of Savills decision to use a highly dubious parking enforcement company that is completely without morals and acts illegally. I wouldn't trust them as a company at all.

Jay · 5 March 2026

Agent replied · 21 March 2026

Thank you for sharing your feedback. We’re sorry to hear about your experience at Talbot Green Shopping Centre and the frustration this has caused. Could you please email additional details about who you have been dealing with at Savills and we can investigate (email: socialmedia@savills.com).

5/5

Google

I have just rented a property through Connor Baldwin at Savills Clerkenwell and thoroughly recommend Savills and Connor. It can be really hard to find an estate agent who properly listens to what you are looking for. Connor has been really helpful throughout the process and very fast in responding.

Mhairi · 20 September 2025

Agent replied · 23 September 2025

Dear Mhairi, Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Connor was able to support you throughout the process and help you find the right property. Listening and responding quickly to our clients’ needs is incredibly important to us, so it’s great to know this made a difference for you. Best wishes, Savills Clerkenwell

5/5

Google

I had an excellent experience with savills when trying to find an apartment to rent around a year ago. Sophie was excellent at her job and really helpful!

Konstantinos · 2 April 2026

Agent replied · 16 April 2026

Dear Konstantinos, Thank you for your kind review. We’re so pleased to hear you had a great experience with us and that Sophie was able to help you find the right apartment - she’ll be delighted to hear your feedback, even a year on. Best wishes, Savills Clerkenwell

1/5

Trustpilot

“Terrible experience with this agency

“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”

Luca · 8 May 2026

Agent replied · 27 May 2026

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described. Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case. We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.

5/5

Trustpilot

Thank YOU - Antony and Savills

It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!

Prashanth · 28 August 2024

Agent replied · 22 October 2024

Thank you for your lovely review, Prashanth. It was a real pleasure being able to help you and hope you enjoy the new home.

5/5

Trustpilot

⭐⭐⭐⭐⭐ Outstanding Service

⭐⭐⭐⭐⭐ Outstanding Service, Thank You, Shikha Shrestha! ❤️ I feel incredibly lucky and truly appreciate having you as my property manager, Shikha. You are always prompt, helpful, welcoming, and understanding. You never let me down and are always ready to help and solve any problem. You are truly a superhero and a superstar! Your hard work, commitment, and outstanding service deserve not just 5 stars, but 1,000 stars! 🌟🌟🌟🌟🌟 A well-deserved 5-star review, with a thousand stars in my heart! Thank you, Shikha, for always going above and beyond!♥️

Christian · 9 October 2026

1/5

Trustpilot

One of the worst real estate agent

One of the worst real estate agent. The teams don't even talk to each other. If you ever see a property online, don't inquire, because it was gone weeks ago. They hold you on saying they are trying to arrange a viewing but the reality is they already have an offer, they are just trying to get a better one in. I was told that the agent is trying to arrange a viewing, in reality the property offer was accepted 5 days ago, they were just holding me on to sell something else. I could have gone for a really nice property, but I missed out on because of the worst customer service by Savills agents.

HA · 9 October 2026

5/5

Trustpilot

Brilliant service

Atticus has been excellent in helping us manage our apartment. He is always professional and very responsive in resolving any issues and tenants' requirements to ensure a fuss free management for us.

Robert · 6 October 2026

5/5

Trustpilot

Millie was so helpful and extremely…

Millie was so helpful and extremely accommodating when it came to our property search. Thank you.

Kim · 18 June 2026

Agent replied · 24 June 2026

Thank you so much for your review, Kim. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Bailey was lovely to deal with and…

Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.

Kirsty · 24 April 2026

Agent replied · 27 May 2026

We really appreciate your kind feedback, Kirsty. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Google

Sophie Williamson is always an absolute pleasure to deal with. She’s a bright shining star in an office full of really lovely, knowledgeable and professional people.

Philip · 26 March 2026

Agent replied · 16 April 2026

Dear Philip, Thank you for such a generous review. We’re delighted to hear how highly you … More

5/5

Trustpilot

Tina & Team save the day!

After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!

Becky · 28 June 2024

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you, Becky. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Wonderful Experience as a Tenant

As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.

Iman · 27 June 2024

Agent replied · 22 October 2024

Thank you for your feedback, Iman. It really helps us review our own performance and ensures our service is the best it can be.

4/5

Trustpilot

Comfortable with Savills

I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills

Moji · 19 June 2024

Agent replied · 22 October 2024

Hi there, thank you for your feedback. We take this very seriously and ask you to get in touch by emailing further detail to socialmedia@savills.com so that we can discuss your concerns.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews
The Trusted Agent

Is this your office? Claim your page.