Savills Clerkenwell reviews in Islington

★★★★★ 5/5

Trustpilot

We sold our lovely barn conversion…

We sold our lovely barn conversion through Savills at Chorleywood. Sue and her team were highly professional. Communication throughout the process was spot on. I would have no hesitation in recommending them. In fact, I have recommended them to a friend who is selling a home. Thank you.

Lynne · 21 June 2026

★★★★★ 1/5

Trustpilot

Incredibly poor customer service…

Incredibly poor customer service throughout. It takes several days to receive even a holding response, leaving issues unresolved for far too long. More concerning is that there were significant health and safety, fire safety, and electrical faults within the property that were known about before we moved in, yet this information was never disclosed to us. The lack of communication, transparency, and duty of care has been extremely disappointing. I would not recommend this company based on my experience.

Guy · 2 October 2026

★★★★★ 2/5

Trustpilot

Terrible communication all around

Terrible communication all around. Our entire tenancy was meant with poor service and they rarely got back to us unless chased. When it came to our deposit they took over a month to return our deposit, stating that they were talking to the landlord only to send an email that makes it abundantly clear that they have indeed not been communicating with anyone. I have never been made to wait more than a week or two to get my deposit back. This is super unprofessional and unacceptable.

Customer · 22 September 2026

★★★★★ 1/5

Trustpilot

Inaccurate information and lack of clarity

Very disappointing experience with Savills when purchasing a new-build property in Swords. I was specifically told the property had a double driveway, but was later told it was being sold with one parking space. The conflicting information, difficulty getting straightforward answers and poor communication ultimately led me to withdraw from the purchase. I had to chase for the return of my deposit, despite being told it had been processed. Details can change during a development, but customers should be given accurate information and promptly informed when something changes or information previously provided was incorrect.

Joe · 22 September 2026

★★★★★ 5/5

Google

-> Be an internation student -> Come to UK to study -> Have nowhere to live -> Talk to Connor about it -> Recieve your flat in 5 working days! P.S. Connor Baldwin is just a wonderful guy, who truly cares about the end result of his work with you. I would ABSOLUTELY recommend Savills, and Connor specifically to anyone wanting to rent or buy in the area!

Maksim · 24 October 2025

★★★★★ 1/5

Trustpilot

Absolutely useless company

I have to say that if you are a buyer-forget about it, they are not interested in selling properties and if you are a seller,forget about it, they are not interested in selling your house. Absolutely disgraceful company. Why do you even want to list your property with them is the main question. They don't pass on messages or offers to the vendors and don't respond if you are interested in viewing either.

Tibu · 17 September 2026

★★★★★ 5/5

Trustpilot

Shikha was wonderful

Shikha was wonderful, really helped me move in and all the support that came after. She’s very responsive and problem solved quickly :)

Nora · 15 September 2026

★★★★★ 5/5

Google

I would like to highly recommend Sophie Williamson if you are looking for a property in Clerkenwell. As a Relocation Agent I have worked with her for many years and she is superb at her job and has been an absolute pleasure to deal with!

Linda · 11 April 2026

★★★★★ 5/5

Google

Connor was excellent to work with, always timely, highly knowledgeable, and genuinely invested in getting things right. He took the time to understand my timelines and needs, communicated clearly throughout, and made the entire process smooth and stress-free. I’d happily work with him again and highly recommend him.

Katerina · 26 March 2026

★★★★★ 5/5

Trustpilot

Savills have managed my property for 10…

Savills have managed my property for 10 years. I would like to thank Sarah Fernandes for her outstanding work -the management is now smooth and well organised and I appreciate her proactive role and timely responses.

Claire · 13 June 2026

★★★★★ 5/5

Trustpilot

Rental experience

Our property manager Ilinca Ioanovici was amazing throughout the rental process. Always quick to solve and issues and queries, much appreciated!

Mattie · 15 September 2026

★★★★★ 5/5

Trustpilot

Property managed by Sarah

Property managed by Sarah. We had no real isssues during the tenancy however Sarah was great in helping with whatever was needed.

Mr · 3 September 2026

★★★★★ 5/5

Trustpilot

Fiona Wither Review

Fiona Wither has been a great help throughout my entire tenancy of two years. Savills and Fiona have been helpful when faced with problems with my apartment, communication has been very smooth and they’ve been quite supportive. I highly recommend Savills to anyone looking for a reliable agency.

Sveva · 9 October 2026

★★★★★ 5/5

Trustpilot

Great proactive service from the…letting team at hampstead

Great proactive service from the letting team especially Muhammad Carr who has brilliantly looked after my property and me (!)

Irene · 8 September 2026

★★★★★ 1/5

Trustpilot

Appalling experience

Appalling experience. Savills at Margaret Street cancelled a fully signed, legally binding tenancy agreement just 5 days before move-in because they sold the property. This breach of contract cost me money in non-refundable flights. Agents Natasha Spitz and Mey Hafiz promised to sort out the reimbursement, but then completely ghosted me for over months. Management ignores all formal complaints. While unforeseen circumstances can happen, how can this be justified?

Анна · 22 August 2026

★★★★★ 5/5

Google

Sophie was extremely helpful and supportive throughout the whole process. She helped us secure our dream flat very quickly and made everything smooth and stress-free. We really appreciated her professionalism, responsiveness, and kindness. Highly recommended!

Alessandra · 11 May 2026

★★★★★ 5/5

Trustpilot

Excellent Property Management

We have had a very positive experience with the Savills Lettings and Property Management team. In particular, our property manager, Bailey Chan, has been professional, responsive and proactive in managing a long-running maintenance issue involving the management company. He followed matters up consistently and kept us well informed throughout. We really appreciate Bailey’s support, and look forward to continuing to work with him.

Krista · 25 September 2026

★★★★★ 5/5

Trustpilot

Positive experience as a tenant!

Positive experience as a tenant dealing with Savills. They were responsive and attentive during both the move in and move out of our tenancy. Our property manager Maria was ace - no complaints!

Lewis · 20 May 2026

★★★★★ 5/5

Trustpilot

Savills has been great

Savills has been great as our lettings agent, especially Cato Ng, who's very responsive and on top of everything for our unit. I've been very impressed with Cato.

Ian · 20 June 2026

★★★★★ 1/5

Trustpilot

Savills are the management company for…

Savills are the management company for the house next door which is rented out. Over 18 months ago, a brick post on the drive which belonged to that house toppled over onto my path. This was reported by previous tenants, new tenants and myself on several occasions but the brick post has not moved and is too heavy for me to pick up and move onto their drive. The inconvenience is to me not the house it belongs to. I cannot use my path to take bins in and out as this prevents it. Apparently, the landlord is also aware. I rang Savills, the management company, several times last year and was fobbed off or advised it will be sorted that week...and it never was and nobody came back to me. Happy to take the fee but not taking up problems caused. If anyone trips over and hurts themsleves (and lets face it any trip can result in a potential death) the claim will be on Savills. I hadn't left feedback earlier as wanted to give them a chance but this is ridiculous!!!! I could only put date of experience as May 25 but it happened in December 24.

Collette · 18 May 2026

★★★★★ 5/5

Google

I recently rented an apartment through Savills and the experience was excellent. Everyone I dealt with was professional, efficient and courteous. In particular, Max was outstanding, always available, attentive to our needs and ready to help at every stage. I would highly recommend Savills to anyone looking to rent a property.

Andrea · 23 November 2025

★★★★★ 5/5

Trustpilot

Since Vivian Yip (MARLA Property…

Since Vivian Yip (MARLA Property Manager) being my property manger, she has all along tried her best to help me in the most efficient and effective way. Her responses and advices given to me are always clear, useful and up to point. It has saved me a lot of time and resources in resolving my problems, in particular I live overseas and am not familiar with the UK operation. Her assistances are valuable and is the best staff whom I come across in Savills. She is definitely a valuable asset to Savills and a role model for the colleagues to learn from. I trust she could have a bright future and she is the one whom Savills and her colleagues could always depend on.

Joyce · 1 May 2026

★★★★★ 5/5

Trustpilot

Thank you

From the start, working with Christianne has been an absolute pleasure. Her professionalism, knowledge, and dedication set a new standard for what great estate management should look like. Every detail of our experience was handled with care, integrity, and genuine enthusiasm.

Lucas · 18 February 2026

★★★★★ 5/5

Trustpilot

I have had Savills as my property…

I have had Savills as my property manager for close to 9 years now and I must say I have had some exceptional agents covering my account - I want to particularly shout out Atticus Leung who has been incredibly helpful across a wide array of repairs/ replacements/ general Qs. The turnaround time is very efficient and all my questions are answered, the approvals from the landlady obtained and all the necessary works are initiated asap which minimises any inconveniences. We can’t always control other things going on in the apartment/ building/ residential area but having a helpful residential manager and agent helps a great deal.

Anastasiya · 30 April 2026