Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotIn India DUNS number Service by DnB is…
In India DUNS number Service by DnB is very disgusting, people working there they dont read mail, no update no reply, even their form has technical issues, not able to submit documents, and they dont even bother to fix the issue.
WebDeb · 8 May 2026
Agent replied · 25 May 2026
Hi, we’re sorry to hear about your experience and understand how frustrating technical issues and delays can be when applying for a D‑U‑N‑S Number. Trustpilot is not monitored as a customer support channel, but assistance for India‑based D‑U‑N‑S requests and document submissions is available through Dun & Bradstreet India at https://www.dnb.co.in or via serviceindia@helpdesk.dnb.com, where inquiries are handled by the local team.
★★★★★ 1/5
TrustpilotNo customer service at all
No customer service at all! Fields to enter information doesnt work on their page, no email to contact and chat box just spins around in AI loops... I mean what for to be in business if zero loves given!!!! Only need because google ads requests it......
Janis · 29 March 2026
Agent replied · 25 May 2026
Hi Janis, we’re sorry to hear about your experience and the frustration you described with our site and support options. This isn’t the experience we aim to provide. Please reach out to us directly at feedback-reviews@dnb.com so our team can look into this and assist.
★★★★★ 1/5
TrustpilotWhy stop at 30? Make it 300 years.
Google makes DUNS mandatory, forcing developers to wait at least 30 working days just to get a D-U-N-S Number. It's easier to get a passport than a D-U-N-S
Amit · 6 August 2026
Agent replied · 22 September 2026
Hi Amit, we understand how frustrating delays can be when a D‑U‑N‑S Number is required for developer registration and business verification. Trustpilot is not monitored as a customer support channel, but assistance with India-based D‑U‑N‑S requests is available through Dun & Bradstreet India at https://www.dnb.co.in or via serviceindia@helpdesk.dnb.com, where the local team can review your request.
★★★★★ 1/5
TrustpilotHow is this company allowed to publish…
How is this company allowed to publish peoples personal data/information on the worldwide web without their knowledge or consent? Also store detailed personal information on their databases? Just makes a mockery of the data protection act/law. Organisations like the AEPD seem unable to do anything to stop this. Are D&B just too big? I only found out my details had been published on their websites because I started receiving a lot of contact form scammers, so I investigated and found D&B/Informa/Einforma websites with a whole page of all my details - address, phone number, email, tax ref etc.. They probably have my bank details on their database. As most people know once your personal information is on the web that is it. Trying to get them to remove this information - well they are prepared with slippery individuals in place, armed with prewritten template letters with extracts from data protection law. They must get daily complaints. Where are they getting this information from?Well done D&B you have created a convenient website/s for every scammer - a one stop shop for scammers. It's only fair I dig up everything I can find on D&B, Informa, Einforma and publish it on a website/s. Obviously your employees won't mind a mention by name with their personal details below!! What a word we live in.
Graham · 26 September 2024
★★★★★ 1/5
TrustpilotWILL NOT UNSUBSCRIBE ME
Dun & Bradstreet has been sending me unwanted emails for the past FOUR years and will not stop despite many phone calls and emails. I even got to their Executive Response Team, which is supposed to be the end of the line, but after months and months, I am still receiving unwanted emails. And now they found one of my other business email addresses and is sending to it too! Double spam! In order to unsubscribe, you have to go on their website and provide all of your phone numbers - huh? Another scam way to get your data! Today I filed an FTC Fraud Report. Maybe if enough people report them to the government, action will be taken.Does anybody even check D&B reports any more?
JR · 14 September 2024
★★★★★ 1/5
TrustpilotTerrible service
Their website is archaic, unintuitive, and clearly built for a pre-digital era. Basic validation, inline corrections, or post-submission amendments simply do not exist. The process feels less like interacting with a modern data provider and more like navigating a bureaucratic relic that survives purely because it has no real competition.
Carlos · 27 January 2026
Agent replied · 25 May 2026
Hi Carlos, we’re sorry to hear about your experience and understand how frustrating process rigidity and validation requirements can be. While certain verification steps are necessary, we recognize the need to make these interactions clearer and more user‑friendly, and your feedback is appreciated. We’ll share your comments internally as we continue working to improve our systems and customer experience.
★★★★★ 1/5
TrustpilotShocking company
Shocking company. My company was given a poor credit rating by them. (Company is year on year profitable, no adverse information whatsoever). I contacted them and followed the correct channels to query our rating. 3 times I've contacted them, zero acknowledgements or reply to any of them.
Ian · 21 August 2025
★★★★★ 1/5
TrustpilotDun & Bradstreet Licenses Its Data
Dun & Bradstreet licenses its data out to other companies like buzzfile.com. There I found our law firm with all kinds of incorrect data. You have to go through Dun & Bradstreet to effectively get the information removed, and it is a cumbersome, time-consuming experience. This USED to be a respectable company.
Gia · 3 December 2025
Agent replied · 25 May 2026
Hi Gia, we’re sorry to hear about your experience and understand how frustrating it can be when business information appears inaccurately on third‑party sites. Maintaining data accuracy is important to us, and we recognize that corrections can sometimes take time. Please contact feedback-reviews@dnb.com so we can review the situation and help guide next steps.
★★★★★ 1/5
TrustpilotStop the Gaslighting: A 19th-Century Scam Targeting New Businesses
Don’t let the "since 1841" legacy fool you. D&B is effectively a legalized gaslighting operation targeting modern entrepreneurs. They intentionally make their "free" verification process a black hole just to upsell you on expensive "Credit Builder" packages.
Chris · 24 March 2026
Agent replied · 25 May 2026
Hi Chris, we’re sorry to hear about your experience and appreciate you taking the time to share detailed feedback. Verification challenges are never intended, and we take concerns about process clarity and support very seriously. Please contact us at feedback-reviews@dnb.com so we can review your situation and address it directly.
★★★★★ 1/5
TrustpilotI am appalled at the level of service…
I am appalled at the level of service for updating a legal entity type that was already verified. Duns cost me over $200k so far. And the admin issue is not resolved. Apple, you need to drop this company as a vendor immediately.
Business · 22 January 2026
Agent replied · 25 May 2026
Hi, we’re sorry to hear about your experience and understand how disruptive unresolved entity updates can be, especially when they impact downstream requirements. This is not the outcome we aim for, and we take concerns like this seriously. Please contact us at feedback-reviews@dnb.com so we can review your situation in more detail.
★★★★★ 1/5
TrustpilotI had an issue with Google Developer…
I had an issue with Google Developer and needed to update our company info. Followed instructions and ended up on phone with US D&B, who gave me the wrong number for Canada Customer Service (line was disconnected) after waiting on the phone for 42 minutes. The Canada D&B web site shows a "404 Error" on the 'update your company' link, so spent another 45+ minutes on hold and working through a relatively friendly technician who stil treated me like I was a criminal trying to pull a scam. There was NO authentication process; the agent update the file and sent me an email, but there seems to be no verification and I could have been anyone. The agent claiimed "they would do diligence to confirm this". Both these companies need to get their act together and move these services online, with links that work, and MFA authentication, or, close shop forever, since both Apple and Google rely on their information to allow us to put Apps on their Stores. This is unacceptable, and I am not confident my information is safe and cannot be modified by another individual.
John · 6 March 2024
★★★★★ 1/5
TrustpilotIdk what they do besides send spam…
Idk what they do besides send spam emails I don’t want. Privacy policy sucks and or out/delete forms are TERRIBLE. If your looking for whatever service this company does don’t do it
Consumer · 13 April 2026
Agent replied · 25 May 2026
Hi, we’re sorry to hear this has been your experience and understand your frustration around unwanted communications and data management options. We take privacy and communication preferences seriously and continually work to improve how customers can manage their information. We appreciate you sharing this feedback, as it helps inform those efforts.
★★★★★ 1/5
TrustpilotDo not do business with this company
Do not do business with this company. They take your money and do not deliver and do not help. If you have a 3rd party that is requiring a DUNS Number, then refuse them, explain the issues, and force to be verified another way.
Brian · 2 January 2026
Agent replied · 25 May 2026
Hi Brian, we’re sorry to hear about your experience and the frustration you described with our support interactions. This is not the level of service we aim to provide, and we understand how repeated handoffs without resolution can be disappointing. We appreciate you taking the time to share this feedback, which will be reviewed as we continue working to improve our customer experience.
★★★★★ 1/5
TrustpilotBuyer Beware!!!! Complete Garbage!! Can't Trust!!
Dunn & Bradstreet is complete and utter garbage.My company signed a year contract to get viable leads which I had to sort through before calling. They were supposed to be legit businesses in commercial buildings. I got home based businesses, PO Boxes and Hollywood phone numbers, you know, (555) area codes that only come up in movies. The time I spent filtering through their garbage was not worth the one or two viable leads in a hundred, and those are not good odds. My manager tried to get out of the contract within that same week she signed, and they have not listened, tried to make it her fault, and have behaved very unprofessionally. They are as trustworthy and professional as a company as Trump was as a president with his incessant presidential tweets.Both are a joke.
K · 6 February 2024
★★★★★ 1/5
TrustpilotBasically The Mob
For 8 years they have refused to delete my company records which keep directing new clients, online search results etc to a competitors phone number, website and street address.
Simon · 17 April 2026
Agent replied · 25 May 2026
Hi, we’re sorry to hear about your experience and understand how frustrating incorrect business information can be. Trustpilot isn’t monitored as a customer support channel, but business data corrections can be requested directly through Dun & Bradstreet’s official update process at https://www.dnb.com/duns-number/view-update-company-credit-file.html, where submissions are routed to the appropriate regional team. If additional assistance is needed, support requests can also be submitted via https://service.dnb.com.
★★★★★ 1/5
TrustpilotWrong credit report
I found out that dun&bradstreet reports my accounts as late filed , which is not correct so I called I made them aware of it. They acknowledged that it was incorrect on their report but have since not corrected and are not responding to emails.
Hana · 2 December 2025
Agent replied · 25 May 2026
i Hana, we’re sorry to hear about the issues you described and understand how concerning inaccuracies in a business credit report can be. This is not the outcome we aim for, especially when concerns have already been raised. Please reach out to feedback-reviews@dnb.com so we can review this matter in more detail.
★★★★★ 1/5
TrustpilotSame happen to me and when I look at…
Same happen to me and when I look at the info from Kivra it Shows: A customer to Dun & Bradstreet orderd a kredit info on me Riverty GmbH Purchase via Faktura on Amazon ?????? I never pay with invoice payment is set to my credit card this smells far away Dun made over 24 of these just this year totally destroying my credit status when I make over 400.000 a year and have no loans or credits what so ever. Typical Sweden and your broken system causes by all you weak Swedes not having cuts to stand up for yourself letting the government rule and manipulate you. As my very first Swedish I meet here in Sweden say 14 years ago What are I doing here Sweden is broken. Oooh yes very very broken.
M · 28 October 2023
★★★★★ 1/5
TrustpilotRequest to cancel subscription rejected…
Request to cancel subscription rejected though the renewal has not yet started
Najeeb · 21 July 2026
Agent replied · 22 September 2026
Hi Najeeb, we're sorry to hear about your experience and understand how frustrating concerns around subscription renewals and cancellation requests can be. Trustpilot is not monitored as a customer support channel, but we'd like to ensure your concerns are reviewed appropriately. Please contact feedback-reviews@dnb.com with your details so the appropriate team can assist.
★★★★★ 1/5
TrustpilotRequest for Pending Payment for Graphic…
Request for Pending Payment for Graphic Design ServicesDear Sirs of Dun & Bradstreet,My name is Omar Bustillos, I am a freelance graphic designer and was recently contracted by Jawedy Smith, who identified herself as an employee of your company, for the completion of six logos for a total of $1050 USD. The work was completed and delivered on time last 08/19/2024, meeting all specified requirements and receiving positive feedback on the quality of the work.However, I feel the need to contact you because the agreed payment for my services has not been made, despite my repeated attempts to resolve the situation amicably. The following are the facts:Hiring and Delivery: Last 08/19/2024, I was contacted by Jawedy Smith, who requested my freelance services for the creation of six logos, with the promise of a payment of 1050 USD. I delivered the work within the agreed 24-hour deadline and received confirmation of satisfaction both in writing and by voice note.Payment Process: Subsequently, I was provided with the contact of Stephan Kreisler, supposedly in charge of the finance department of his company, to coordinate the payment. I informed Stephan Kreisler that I have a U.S. bank account in the name of my company registered in Missouri and requested that the transfer be made to that account.Cryptocurrency Imposition: However, Stephan Kreisler insisted that the payment could only be made through a cryptocurrency platform. Despite my reservations and after several insistencies on his part, I proceeded to register on one of the suggested platforms and followed all his directions.Additional Deposit and Loss of Funds: Even so, Stephan Kreisler demanded that I make an additional deposit of 50 EUR in order to process the payment, which I consider an inappropriate and suspicious request. Despite having made a first deposit of 10 EUR in an attempt to receive the funds due, the payment of 1050 USD was never made.This situation is unacceptable, as not only has the payment agreement been breached, but I have also been forced to incur additional losses. I formally request that full payment of 1050 USD be made immediately, using the bank details I have already provided, without further delay or undue conditions.I also urge you to review internally the policies and procedures related to payment management to prevent other professionals from experiencing similar situations.I look forward to a prompt resolution of this matter. If I do not receive a satisfactory response within a reasonable period of time, I will be forced to take the necessary legal action to protect my rights and interests.
O · 19 August 2024
Agent replied · 30 October 2024
Hello Omar, the communication you received did not originate from Dun & Bradstreet. Dun & Bradstreet will never reach out to you via chat-based applications like Telegram, WhatsApp, or Signal. All Dun & Bradstreet official emails have an email address ending with "@dnb.com". Please do not share any personal information, carry out payments or undertake any projects in response to a request of this nature claiming to be from Dun &Bradstreet. If you continue to receive this type of communication, do not respond to the email. Instead, please forward it to security@dnb.com
★★★★★ 1/5
TrustpilotAvoid at all costs.
Been chasing them for 6 months now for $1800 fee for a service we didnt agree to. Were promised a refund but they dragged us for months. Ignore our calls, emails. Just brutal. Spoke to Heather specifically - promised us credit that we can use - then she disappeared again. Numerous emails and attempts to reach out. They're a waste of time. Will report them to the BBB.
Rola · 27 May 2024
★★★★★ 1/5
TrustpilotDun and Bradstreet is a total scam.
Dun and Bradstreet is a total scam.We were approached by them with the claim that they would help build our company up when in fact, everything they did ruined the reputation of our company.I fought with them for YEARS and they never responded until threatened with legal action.In the end, even if we'd have won in litigation, the damage was already done and it couldn't be mended.Stay FAR away from D&B, they take your money, can damage your company beyond repair and offer NO customer service or support once they've been paid. I'm surprised that the government hasn't shut them down because of the ongoing fraud being committed.
R · 9 September 2023
★★★★★ 1/5
Trustpilot"Don't GET SCAMMED"
They were offering $3000 for a simply work which didn't seemed real but then they will manipulate you so bad. My sincere request to all the viewers is that don't get scammed by themFirst an official claiming to be from Dun & Bradsheet will contact you on fiverr and then he will ask you to message on telegram. After assigning you your work , they will refer you to some another person for payment procedures. they will ask you for some registration fees, and will ask for money again and again. They will provide you fake payment screenshots as well to convince you even more.
Suha · 27 June 2024
Agent replied · 30 October 2024
Hello Suha, the communication you received did not originate from Dun & Bradstreet. Dun & Bradstreet will never reach out to you via chat-based applications like Telegram, WhatsApp, or Signal. All Dun & Bradstreet official emails have an email address ending with "@dnb.com". Please do not share any personal information, carry out payments or undertake any projects in response to a request of this nature claiming to be from Dun &Bradstreet. If you continue to receive this type of communication, do not respond to the email. Instead, please forward it to security@dnb.com
★★★★★ 1/5
TrustpilotActual MONTHS of trying to get my DUNS…
Actual MONTHS of trying to get my DUNS number and no progress. Their customer service just can’t comprehend the concept of a foreign owned U.S business.
Hossam · 12 March 2026
Agent replied · 25 May 2026
Hi Hossam, we’re sorry for the delays and the difficulty you described with obtaining your D‑U‑N‑S Number. We recognize that foreign‑owned U.S. businesses can face added complexity, and your experience is important to us. Please contact feedback-reviews@dnb.com so our team can look into this further.
★★★★★ 1/5
TrustpilotTerrible communcation
It is incredibly difficult to contact dun & bradstreet, so when they have details incorrect about my own business, I am not able to have it updated.. Terrible service and so disappointed in their service and poor communication.
Lydia · 24 November 2025
Agent replied · 25 May 2026
Hi Lydia, we’re sorry to hear about the difficulty reaching us and updating your business information. We understand how frustrating incorrect details and limited communication can be. Please contact feedback-reviews@dnb.com so we can review your situation in more detail.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
