Every review we hold for the Islington office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotextremely good service and expert advice
We were extremely happy with all the mortgage advice given to us by Sawan and Sharon. They were patient and indwith us, but extremely prompt and timely whenever we needed anything. Their advice was very thorough and expert and we felt in really safe hands. Highly recommend both. Thank you.
Daisy · 12 June 2024
★★★★★ 5/5
GoogleAlthough we didn’t rent through KFH in the end, we had some brilliant support and advice from Jack who took his time to show us around properties at an incredibly busy time in the market. He was patient and listened to our quite specific requirements, sending us regular updates on brilliant properties that were tailored to our needs. The service we received from KFH was far above and beyond anything we had from other estate agents and was pleasantly refreshing to see! We’ll definitely be trying to go through KFH again once our current lease ends.
Jake · 12 November 2021
★★★★★ 5/5
GoogleI sold my flat through KFH after using them as management agents for many years when I rented the place. I could not be more impressed with the service. They were responsive and kept me fully updated through the process of finding a buyer. Then, the service from Crea Hicks who helped get myself and the buyer through the process of all the checks was exemplary. She was brilliant and made what could have been a very stressful process plain sailing. The whole team was great and really supportive. Such a good experience overall.PositiveResponsiveness
Chris · 12 November 2021
★★★★★ 5/5
GoogleDrew was extremely helpful with the buying of our property. He promptly responded and worked really hard to get our completion date through quickly. As a first time buyer, I really appreciated his calmness and clear way of explaining the process. Thank you!
Ruth · 13 November 2017
★★★★★ 5/5
TrustpilotVery professional
Very professional. Smooth experience altogether. I've been with KFH for a few years now as a landlord - with several properties - and I am happy to say that the level of service has been consistently good throughout. I would highly recommend KFH to anyone.
Muriel · 3 September 2024
★★★★★ 5/5
TrustpilotVery good communication and support…
Very good communication and support throughout the process of the sale.
Lidia · 31 October 2025
★★★★★ 1/5
TrustpilotThe worst building management company
This company has the be the worst building management company. last year they left 10 apartments without heating and hot water for 3 months. They never reply to enquiry or emails, even the CEO Mr Watts can’t be bothered to reply. today the whole building 70+ apartments have no water at all.. again no one at KFH are replying to emails.
Keegan · 14 October 2023
★★★★★ 5/5
TrustpilotKFH West Hampstead- Best Estate Agent in the area.
I recently purchased a flat using the KFH West Hampstead Branch and I was extremely happy with the whole process. The team was very helpful and professional. I also would like to remark that, comparing with the rest of the local Estate Agents, KFH had by far the best properties on their portafolio. I consequently put the flat in the rental market using again KFH, this time the letting team. I was amazed that the same day I received the keys for the flat, the team had already found a tenant. And even a tenant ready to pay above the asking price. Well done KFH West Hampstead. Many thanks for all your help.
Maria · 21 October 2021
★★★★★ 5/5
TrustpilotA dream sale
Joel from the KFH Balham branch has been nothing but phenomenal throughout the process of selling our house. From finding a buyer quickly (within 48 hours) to supporting us through a number of bumps within our chain. He has been nothing but professional and caring and we can’t thank him enough.
AF · 16 May 2024
★★★★★ 5/5
TrustpilotThe team is very professional and…
The team is very professional and friendly. Have made the experience much easier!
Marta · 10 October 2023
★★★★★ 5/5
TrustpilotAbbeville Road KFH
The agents in the Abvevilke Road branch are detail orientated and very responsive to any questions a buyer may have. All the agents in this branch went above and beyond to make my buying experience positive and enjoyable
Vanessa · 10 December 2024
★★★★★ 2/5
TrustpilotFirst time purchaser
We recently purchased a flat through this agency, and while the sale did go through, the overall experience left much to be desired.
CP · 21 June 2025
★★★★★ 5/5
TrustpilotI bought my first flat with KFH
I bought my first flat with KFH. All the team was quite helpful in every step, I also used the mortgage advisor service and worked with the solicitor that they had connections. Happy that the process was completed in 2.5 months.
Aycan · 22 October 2024
★★★★★ 5/5
TrustpilotGood experience with KFH
I used KFH as my mortgage broker, working with Pardeep Chahal throughout. He was consistently available, able to explain all the requirements and options in plain English, and helped make this part of the home-buying process really straightforward. I'd happily work with him again.
William · 5 September 2024
★★★★★ 5/5
TrustpilotGreat customer service and very…
Great customer service and very professional
Peter · 9 December 2025
★★★★★ 5/5
GoogleI am very satisfied with the cooperation with the agent named Veronika. She is attentive to details and the needs and capabilities of the client. it made the whole process a lot easier. Thank you very much. I recommend
Василь · 20 November 2024
★★★★★ 5/5
TrustpilotExcellent service of Jade Nash KFH @ Lee
I can’t speak highly enough of Jade Nash as our Lettings agent. Her professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. She is detail oriented, honest, good with people, very supportive and has a knack for matching the tenant with the owner…. making it the perfect fit for your home. Thank you and highly recommend.
Thusitha · 19 September 2023
★★★★★ 1/5
TrustpilotSTAY WELL CLEAR OF EAST DULWICH BRANCH
I am renting a property through the East Dulwich branch. We were told we would have access to the large communal garden at the front and after three months they haven't given us a key. The communal garden is actually being managed by another company who claim KFH 'keep doing this'. They don't really don't care so we're taking legal action.
Johan · 18 September 2023
★★★★★ 5/5
TrustpilotI was diagnosed with cancer during the…
I was diagnosed with cancer during the sale of my property. Although my original buyer pulled out within days they found a new buyer who proceeded with the sale at the original price. I would not hesitate in recommending them to anyone who wishes to sell their property or rent their property out. I was really touched by the kindness of all the staff.
Ms · 21 June 2023
★★★★★ 1/5
TrustpilotThere are a litany of issues
There are a litany of issues: problems ensuring that a leak was dealt with in time, costing me a significant amount of money; having to chase constantly for responses; I had to request them to increase the rent to market rates - not being proactive; etc
KH · 22 July 2024
★★★★★ 5/5
TrustpilotProfessionalism
Our experience from initial contact with the agent, Pervin Ozbay, to the close of the sale was one of professionalism. Pervin responded promptly to all of our queries, gave excellent advise and ensured that everything was in order. It was a seamless process.Thank you!
Annette · 23 August 2024
★★★★★ 5/5
TrustpilotSuccessful property sale
We have engaged a number of estate agents over the years, but this company proved to be one of the best. Throughout the whole process relating to our sale it was a smooth transaction and this can only be due to the commitment and helpfulness of all their staff, in particular the team at West Dulwich.
I · 2 January 2024
★★★★★ 5/5
TrustpilotRecently sold our flat and Linda from…
Recently sold our flat and Linda from KFH was excellent. She was knowledgeable, efficient and courteous. She guided us through the process and responded to all our queries in a timely fashion. We have no hesitation in recommending Linda from KFH to market and sell your property.
Hux · 27 June 2024
★★★★★ 4/5
TrustpilotAlways very good at getting new tenants…
Always very good at getting new tenants quickly & then checking them out if they can afford the rent.They keep us up to date with the process.Rent notification is also very good & efficient.Inly thing we don’t like is the advertising board outside our property as it’s in a cul de sac seems pointless & they didn’t ask first.
CustomerPat · 18 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.