Trusted Agent profile · Islington
★★★★★
1,852 reviews across 2 platforms
298 Upper Street, London, N1 2TU, Islington, N1 2TU
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Islington, at 298 Upper Street, is rated 4.4 out of 5 across 1,852 reviews on two platforms, including 322 Google reviews rated 4.8.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
TrustpilotLucas was outstanding
We can't speak highly enough about Lucas at KFH. He was so calm and clear about everything and as first time buyers his consistent transparency and attention to detail made a feel confident and reassured. Our mortgage has been approved and his communication through out has been brilliant.
1/5
TrustpilotIncompetent real estate agency
Actually renting a mold appartment (mold even inside the fridge) from KFH. The real estate has been advised of the issue 4 months ago and so not take necessary step to sort the issue.In addition, they do not respect their "raising a claim" procedure available on their website.
5/5
TrustpilotHelpful, attentive, good communication
Helpful, attentive staff without the marketing spiel you get from some agents. They communicated well throughout. It took me 18 months and 2 collapsed chains before I finally moved with this agent so I had a lot of exposure to agents that did not handle things well/communicated poorly. They really made a difference during a stressful time and I would happily recommend these agents to others and use them again in future.
3/5
TrustpilotFantastic letting agents
Fantastic letting agents , good communication , quick and quality service and were quick to get a tenant in. The quality of offer to landlords drops after tenant is in , poor communication about costs and rent , not replying to emails , hard to get hold off right person e.c.t
5/5
TrustpilotTom was very methodical and…
Tom was very methodical and professional to provide all necessary information and up to date with the sale process.
5/5
TrustpilotIna was great and communicated swiftly…
Ina was great and communicated swiftly and well. She handled the sale of my property with calmness and expertise.
5/5
GoogleKFH were fantastic. Nice people to deal with and they worked really hard to sell our property. James (the Branch Director) gave really good advice and support throughout the process. I also appreciated the fact they pitched the property at the right price when we first met with them (don't be fooled but those who inflate their estimates just to get you on their books).
5/5
TrustpilotThe team at KFH worked diligently to…
The team at KFH worked diligently to get our property purchased across the finish line. Without their continued effort, specifically Craig Dougan, this process would have gone on much longer than it did and possibly would have fallen through. I highly recommend this branch to anyone looking to purchase or let!
5/5
TrustpilotThe sale was handled in an effective…
The sale was handled in an effective and professional way.I will certainly recommend KFH to my friends and associates. In particular Nicholas H.
1/5
TrustpilotLack of transparency
Lack of transparency! Rented a property with them and not told that the fees will be taken upfront for the term of the tenancy. (in 2 year contract that is a huge cost to pay upfront). It was massive shock! I was told that the only charge is the percentage of the rent, however not told that excludes vat and also there was additional significant charge for signing a contract.I had to wait over 3 weeks to find out about financial statement.Overall very very disappointed!!! Definitely not be using them again.
5/5
TrustpilotGreat customer service.
Great customer service.The property sold quickly and Callum was very attentive throughout the whole process.
5/5
TrustpilotVery grateful to the team at KFH
Very grateful to the team at KFH, particularly Fred Abayeta and Ravi Chauhan for their continuous expert advice, support and facilitation! Absolutely a splendid experience
5/5
TrustpilotExcellent experience
Working with Darren Tait to purchase my property was truly an exceptional experience. He is an absolute professional, honest and full of integrity, an excellent communicator, and proactive. I have dealt with others at KFH, and they frankly pale in comparison. If you are using their services, I highly recommend requesting Darren; his process is flawless.
5/5
TrustpilotSmooth and transparent process
Overall process was very smooth for us. Charlotte was very responsive, professional and transparent with us which is very much appreciated!
5/5
TrustpilotThe representative Myles Simon was very…
The representative Myles Simon was very professional, courteous, on time with a very friendly manor.
1/5
TrustpilotAvoid
Avoid West Hampstead branch. Don't seem to capable of reading a court judgement and then break the court judgement repeatedly entering your property illegally and without consent. The complaints department of KFH think that this is perfectly fine and a right task to perform and that there is nothing wrong with this action. Wow. Please do business in an ethical way and save people from pain. Disgusting.
5/5
TrustpilotVery professional
Thank you Sally and team. Very professional and helpful.
5/5
GoogleJames H and his team at KFH recently helped us with our property purchase. James was always accommodating, professional and helped us liaise with the vendors seamlessly throughout the process. He responded promptly to all my requests and questions with a cheerful disposition. I would recommend their services to others.
5/5
TrustpilotAfzal
Afzal is very helpful and responsive to us.
5/5
TrustpilotEverybody was helpful and understanding…
Everybody was helpful and understanding and tried to find me the right property I was after.
1/5
TrustpilotVery bad service from KFH
Very bad service from KFH. requests were not done and no follow up to emails and calls.
5/5
TrustpilotConnor Munroe at KFH in Southfields was…
Connor Munroe at KFH in Southfields was excellent. Very professional and patient in addition to pushing through our purchase in a timely fashion
5/5
TrustpilotExcellent communication from start to…
Excellent communication from start to finish. KFH found a buyer for my flat within a week of marketing it despite it not being the best circumstances for selling. Brian moved things forward and kept it all on track so that we completed close to the original target date. Very little stress for me despite being an absent seller and dealing with the entire process remotely.
5/5
GoogleHi everyone. My name is Sergiu and I want to share my impressions about KFH . We rent a house through KFH and my family is very lucky to have a good agent, we have experience renting houses but our agent from KFH ranks first of all agents we have dealt with. Temitayo Akinsanmi - I want to thank you very much for your patience and for all your assistance, and for the fact that you helped us a lot in preparing documents and providing information. She was always in touch with us, was instantly available by email or by phone, simply the best Agent. We are very happy that we are in good hands. We recommend KFH and excellent agent Temitayo Akinsanmi.
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