5/5
TrustpilotGreat support
Tim , Charles and the team at KFH were very supportive throughout our sales process .They responded promptly to all enquired and keep us updated all the way through .
Trusted Agent profile · Islington
Kinleigh Folkard & Hayward Islington Sales reviews
★★★★★
1,852 reviews across 2 platforms
298 Upper Street, London, N1 2TU, Islington, N1 2TU
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Islington, at 298 Upper Street, is rated 4.4 out of 5 across 1,852 reviews on two platforms, including 322 Google reviews rated 4.8.
Reviews
Every review we hold for the Islington office, from every platform, shown as written. First names only.
Trustpilot5/5
GooglePervin was amazing and very helpful for our move, she replies quick and was always there when we needed advice. Very professional, patient and clear.
5/5
TrustpilotGreat team!
Great team, great support through what was a protracted and stressful process. David, Dan and the team were all super helpful, very pragmatic and ultimately oversaw a successful outcome.
5/5
GoogleI recently had the opportunity to work with Helin and I have to say the level of professionalism she shows and the level of interest she has in her clients is remarkable. She really cares about her client’s needs and wants and goes above and beyond to make sure that she can find the perfect home for her clients. She prioritises the client over everything and looks out for key details in properties that you want.
5/5
TrustpilotHannah Chown of KFH Putney was brilliant!
Hannah Chown of KFH did a fantastic job from start to finish. Great positive energy with just the right amount of contact prior to marketing and good communication throughout. KFH had a good base of buyers so we had immediate viewings and they were proactive in progressing the sale at the crucial points as well as achieving the optimum price. We highly recommend them!
5/5
TrustpilotKFH in Wimbledon provided a wonderful…
KFH in Wimbledon provided a wonderful service and guided me through the sales process. Jimmy was my advisor and was so helpful and professional at all times, truly a star.
5/5
GoogleThe experience with KFH was refreshing. Samantha listened to our requirements and showed us suitable properties. Unlike some other agents KFH did not just forward every new property to us. Throughout the purchase KFH were professional and helpful. They helped drive the purchase forward and were excellent communicators throughout. Samantha Clegg was helpful and flexible and made the entire purchase process painless.
5/5
TrustpilotThank you Sawan and Sharon
Thank you to Sawan and Sharon for your great service and communication!
4/5
TrustpilotKFH were really helpful when moving to…
KFH were really helpful when moving to Putney, especially Vanessa who was always informative and punctual. She made the process of moving into the flat very smooth with no hassel. Thank you again!
3/5
TrustpilotVery quick and effective at getting in acceptable offers
Very quick and enthusiastic approach to valuing the property and, after deciding to engage them, quickly organised a series of viewings managed by several of their staff in the branch. Achieved a series of offers within their stated timescale which were within the parameters I had expected (although noticeably below the valuation and top range figure - typical in my experience). After acceptance of the offer I felt at times that they were acting for the purchaser rather than me (vendor) when I was hoping for rather more pushback to the purchaser's demands - again fairly typical in my experience as they are focussed on getting the sale to completion and receiving their sizeable commission. I am always surprised at how much agents charge in comparison with solicitors where the legally significant work occurs and where mistakes really can cause huge difficulties. Finally, the bill settling was a little annoying as they kept forgetting the agreed variation made when they were appointed.
5/5
GoogleWe are very grateful to Steve for helping us find a place to rent in Islington and making the process as smooth as possible! He was super helpful and friendly from the start. Would highly recommend!
5/5
TrustpilotFantastic from start to finish
Fantastic from start to finish - Martin was extremely knowledgeable and helpful throughout the entire process. Many thanks and we'll certainly use KFH in the future!
1/5
TrustpilotIt is so bad I want to give you a Zero, but that’s not possible, so I give you a 1
Who doesn’t love rats eating each other in the kitchen and poo droppings in the toaster? Apparently Sujata at KFH loves it as she said the house is habitable to stay in! Plot twist: The real rats were the ones blaming us for the infestation (saying not to leave the back door open - oh don’t you worry, our deranged neighbours constant screaming alone made us think twice about keeping any entrances open), and failed to mention a shoddy floorboard that directly led to the sewers. Ever since moving in, we have had non stop issues every single month - from dangerously fitted boilers to leaks to finding rats in our bin. Constantly undermined, not being taken seriously and having to chase time after time. Anyway - we’re out now! Tarraaaaa
3/5
TrustpilotGreat people, shame about the creaky systems
I liked all the staff in the West Hampstead branch, who were responsive and helpful always.I disliked having always to pay so far in advance to get anything done. Negotiating the maintenance teams who could help before I had a new tenant was very difficult. I regretted moving from my old agent more than once.The new tenants are in almost a month and not a penny of the rent they have paid has yet come to me. I await to see if the payment system is as efficient when it comes to putting the rent in my account.
5/5
GoogleFantastic experience! Carla Hellery and Temitayo Akinsanmi made the process of renting my first flat extremely easy. Both were proactive, reliable, trustworthy, friendly and very quick to help no matter how small the query was. I would highly recommend renting with KFH!
5/5
TrustpilotShaun was really efficient and on the…
Shaun was really efficient and on the ball. I would use KFH again.
5/5
TrustpilotA group of true professionals...
KFH branch in West Hampstead exceeded my expectations. The assistance, which Luke provided throughout the transaction, was excellent. James and David took care of post transaction arrangements faultlessly. When you walk in this office, you feel like dealing with true professionals. I'm very happy with the service I received here and will highly recommend using this estate agent.
5/5
TrustpilotA very good experience at KFH
I was very fortunate to have Mohammed Ahmed look after the sale of my flat. He was able to line up potential buyers for viewing quickly and was most helpful with any questions that I had. He was professional, communicative and when the paperwork lagged behind, he was there to give the right people a nudge to keep it going to completion. The entire team at KFH has been wonderful. A 5 star rating from me.
5/5
TrustpilotNess has been great!
Ness has been very communicative throughout the process and has accommodated for time zone differences, making the process very easy!
4/5
TrustpilotKFH were outstandingly patient & determined to get the result we needed.
KFH were outstandingly patient and tenacious with our sale. Unfortunately we had a couple of false starts with buyers who didn’t get the funds they wanted so that wasted us time & money otherwise I’d give 5 stars. Our eventual sale, including lease extension was fraught and long on the lawyers side not because of KFH. The agents at KFH kept us sane.
1/5
TrustpilotKFH unable to put a fix in place
I like in a property in Harrow where the lifts are maintained by KFH. We have 2 lifts in the property, one is always switched off and other is often not working, KFH handle the lift maintenance. Their response time is very poor, they are unable to keep both the lifts working simultaneously so if is faulty the other is working. This last episode has lasted over 48 hours as it went faulty on Friday and still not repaired Monday afternoon. We live on a higher floor and my wife has had knee surgery but this vulnerability does not seem to worry KFH.
5/5
GoogleMy advisor Angela was really helpful, suggested a variety of suitable options and went with me all afternoon with the best attitude. I’d highly recommend working with her!
5/5
TrustpilotMy Lettings Negotiator Angela Dhimas…
My Lettings Negotiator Angela Dhimas was wonderful, she supported us in our flat search with the best attitude and very candid recommendations. I’d recommend working with her and KFH.
5/5
GoogleVeronika has been really helpful in my property search, thank you.
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