1/5
Very disappointed by verbal offer of…
Very disappointed by verbal offer of financial help towards indemnity insurance, which was later reneged upon. Don't trust them, completely lacking integrity, go elsewhere.
Trusted Agent profile · Islington
★★★★★
1,851 reviews across 2 platforms
298 Upper Street, London, N1 2TU, Islington, N1 2TU
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Islington, at 298 Upper Street, is rated 4.4 out of 5 across 1,851 reviews on two platforms, including 322 Google reviews rated 4.8.
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Every review we hold for the Islington office, from every platform, shown as written. First names only.
1/5
Very disappointed by verbal offer of…
Very disappointed by verbal offer of financial help towards indemnity insurance, which was later reneged upon. Don't trust them, completely lacking integrity, go elsewhere.
2/5
It’s not only about getting the deal done …
It’s not only about getting the deal done it’s about going that extra mile to make sure that the parties to the deal are satisfied. KFH was not helpful in connecting us, with the right people to ensure that we had access to everything that the vendor had - gates, keys, access codes etc. responses to our queries for few and far between after many follow ups. Offers to help were made but never acted upon. We still don’t know where our parking is and no one can help us becuase we don’t have contact with the vendor and KFH didn’t bother to find out the details for us. It hasn’t been a satisfactory relationship.
5/5
Exceptional attention to detail
Worked with Colin, Belzize Park (England's Lane) From start to getting settled in my new rental, Colin was attentive, reassuring, loyal to his word on every detail and went the extra distance to support. Thank you Colin. In an industry that gets a bad rap, this was an experience worthy of profile
4/5
All my interactions with Andree are…
All my interactions with Andree are great but I don’t like the automated system
5/5
Lucas was an excellent mortgage…
Lucas was an excellent mortgage advisor, he was approachable, efficient and a great communicator!
1/5
I am a landlord and I have a managed…
I am a landlord and I have a managed property with KFH. Following my experience with them I would strongly advise not using KFH. They have been completely incompetent in my view. An example of this is when in between tenants they registered me to my neighbours ulility bills. This has resulted in nine months of hell. I now have a debt for over £1800.00 for my neighbours property (Ovo energy are also a nightmare) and a the threat of legal action against me. KHF have done nothing to help or assist me in this matter, in fact their lack of customer care is making it worse.
5/5
Very professional and proactive.
Very professional and proactive.Barrington the manager spent a considerable time in discussing the sale and options. I felt the sale price was considered and explained to me with comparables and options to sell quickly or test the market. The service I received was outstanding and all of the sales team visited the property and were fully aware of its benefits so as to be able to effectively deal with buyers and their needs.David dealt with the sale and he was amazing. Responsive and really on the ball, making sure everyone was informed and I have to say it was the easiest and smoothest property sale I’ve ever had.Thank you KFH Crouch End!
5/5
The Sales Team were amazing!
The Sales Team were supportive, efficient, prompt and proactive at ensuring we experienced a smooth house sale. A special thanks to Sebastien and Emmanuel who were absolutely brilliant!
5/5
Excellent!
Pardeep has been an excellent mortgage broker. His communications have been clear and he has gone above and beyond to help us secure a good mortgage product. Would highly recommend!
5/5
Thanks to Danica Macnab and Edoardo…
Thanks to Danica Macnab and Edoardo Secondi they were extremely helpful and I recommend Kinleigh Folkard & Hayward (the Queen Park branch)because they understood my requirements in finding the right tenants.
5/5
Fred Abayeta is amazing
Fred Abayeta was amazing, and helped us get the best mortgage out there. We were so impressed with him we came back to him for our remortgage.
5/5
I received a really top quality service from KFH . Pervin was an asset in helping me buy a property and Steve went above and beyond to secure the best tenants for me . It’s certainly very appreciated . Thank you guys , all the best !
1/5
Aggressive, unknowledgable and unprofessional! KFH LEE
Bought a house in a 6 property chain - aggressive tactics, putting people who are not well rounded enough or knowledgable on the job and unable to answer basic questions. Only reason they got the sale is because we fell in love with the property. Unusual email and call manner as well as unprofessional… forwarded aggressive and patronising emails from other estate agents in the chain who only had their commission in mind, as well as numerous pointless calls throughout the dayWould not recommend if you can avoid - exactly why estate agents get a bad name.
5/5
Excellent experienve buying my first home. As a first time buyer doing this on my own, Pervin was so supportive and generous with her time and I felt very guided through the process.
5/5
Dimitri at KFH Wimbledon branch helped…
Dimitri at KFH Wimbledon branch helped me with my property search. He was knowledgeable, personable, kind and understanding. I highly recommend Dimitri to anyone looking for properties
5/5
KFH Abbeville Clapham were amazing
KFH Abbeville Clapham were amazing. We came back to them after another agent messed us around to sell our house.Max had a buyer lined up already and we had a better offer in days. Super proactive. From offer to completion the team were fantastic. Highly recommend to sell your next property.
5/5
Leigh and Joel were absolutely…
Leigh and Joel were absolutely fabulous. A stress free house sale experience from the Balham office. Efficient, friendly and professional, I can't recommend them highly enough.
5/5
Isabelle at your Balham office was most…
Isabelle at your Balham office was most efficient and made the whole flat purchase smooth. There were the usual hiccups which she handled and resolved immediately. I would recommend anyone to her.
5/5
Grace Kossi-Lessa
Grace Kossi-Lessa Grace was very patient and very professional. Thank you for making her debut so smoothly. Thank you for being in this process, Your support and informationGod bless you
5/5
Efficient and proactive
Laura and the team at KFH were most efficient dealing with a long and complicated house purchase. They kept me informed of the process at all stages and were very proactive and helpful.
5/5
I walked in to speak with someone in…
I walked in to speak with someone in Lettings at KFH Queen’s Park and Tamanna was more than helpful, I was very impressed with her knowledge in both the rental market and the area considering being so new to the industry. We need more agents like this!
5/5
Our agent Jayden Salih was excellent throughout the process, everything was done at a good speed and all questions and queries were dealt with smoothly. Would strongly recommend.
5/5
Remortgage help
Sawan and Sharon were excellent and went the extra mile in trying to get my remortgage over the line. Incredibly helpful and responsive and made sure I had everything in order. Thanks again to you both!
5/5
Special shoutout to Kevin and Isabelle!
Shoutout to Kevin and Isabelle for being professional, friendly, attentive and proactive. They ensured that the process ran smoothly from start to finish. I will definitely be using Kevin again for my next property remortgage/purchase.
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