Kinleigh Folkard & Hayward Islington Sales reviews

★★★★★ 5/5

Trustpilot

Can’t thank Joseph and Kerry enough.

It’s been nearly one year of working with Kerry first, then Joseph, asking for multiple mortgage offers and it was never too much for them. I spoke with other brokers to make sure i was getting the best offers, and can hand on heart say that KFH had the best customer service and the best rates too. They reduced our rates before exchange by nearly 100 pounds a month. They truly restored our trust in brokers after having an incredibly bad experience the first time we purchased a home. I have already recommended these guys to friends and will use them again.

Mashal · 9 October 2024

★★★★★ 5/5

Trustpilot

Good experience with KFH

We have recently bought a flat through KFH and were happy to work with them. Deana Watkins was an estate agent in this purchase and she was really helpful and responsive through entire process. She was helping us to resolve any issues or blockers we had and it was a really pleasant experience.

Anton · 7 August 2023

★★★★★ 5/5

Trustpilot

Dulwich Village KFH

From the very start Sylvia and Suzannah were so supportive, calm and patient with me and my family. The whole process was managed really well and I can't thank them enough for their care,

Rachel · 5 September 2024

★★★★★ 5/5

Google

I had a great experience with KFH and would like to make a special mention of Samantha Clegg who as an agent went above and beyond what we expected. If I'm honest I had heard some warnings about estate agents (we're first time buyers) when searching for a property but Sam dispelled lots of myths. She was honest with us at each stage and helped us achieve the right price with a very friendly and genuine approach. What was extra special was she was happy to meet for private coffees and we believe she really treated both vendor and seller in the best possible ways. Her response time was always exceptional too, despite being very busy. I would highly recommend Sam. She is excellent at her job.

George · 13 November 2017

★★★★★ 5/5

Google

I have dealt with this office for a number of years now regarding the rental and ongoing administration of a residential investment property I own in the area. I am based overseas and have been satisfied with the level of attention I receive. A recent re-let has been handled in a speedy and efficient manner.... Dan and his team have always been friendly, shown commitment to my needs and total professionalism throughout, with weekly updates advising me of feedback and market conditions being so useful being an overseas landlord. I would happily recommend to friends and colleagues. Thank you KFH

Sherry · 13 November 2017

★★★★★ 5/5

Google

Having dealt with many agents in the Islington area over the last 2 months, KFH & particularly Andrew Thripp stood out as the most attentive, informative and responsive agents. Any question, no matter how trivial was followed up within hours. A real pleasure to deal with and thoroughly recommend.

Adam · 12 November 2023

★★★★★ 1/5

Trustpilot

Avoid KFH Block Management!

Avoid KFH Block Management!They have been managing our estate and have completely mismanaged contracts causing the annual service charge amount to increase exponentially.The have admitted to allowing the estates communal electricity to go out of contract for over a year, causing the cost to increase by over 500% (not an exaggeration!). They neglected to inform our estate directors for over a year, and claimed that they struggled to find a new contract for all that time, but did not tell anyone we were out of contract. The lack of communication on this and all matters is unbelievably poor. They don't respond to tenants queries at all and fail to follow through on any commitments they give. Avoid at all costs.

Simon · 4 October 2024

★★★★★ 5/5

Trustpilot

Absolutely outstanding and…

Absolutely outstanding and professional! I could not recommend KFH Dulwich more highly. My sister recommended Sylvia from her property sales and with Sharon and the team they achieved everything they promised. Also, we really enjoyed working with them.

Christopher's · 25 June 2024

★★★★★ 5/5

Trustpilot

Excellent and professional service from the Tooting sales team

We sold our house through KFH, from valuation to completion the experience was very professional. Dan Todd was our agent who worked hard to ensure the experience was as stress free as possible. He kept us informed at each stage and always made himself available to talk. I would highly recommend KFH.

Marie-Claire · 27 August 2023

★★★★★ 5/5

Google

I have done a number of viewings with Rian McLean and subsequently have proceeded with an offer. He’s been very helpful, professional and responsive. A pleasure to deal with.

Andrea · 11 April 2026

★★★★★ 5/5

Trustpilot

Samara dealt with the sale of our…

Samara dealt with the sale of our property and from the start was excellent keeping us informed throughout. Really appreciate Samaras hard work from start to finish.

Stephen · 26 April 2026

★★★★★ 1/5

Trustpilot

Unhelpful and unprofessional

We were extremely disappointed and angry with how KfH handled our potential purchase of a property. They failed us more than once. Firstly, failing to tell us the full extent of the chain above us (which only transpired three months later!). Secondly, using increasing threats of chain breakdown and deadlines (which always passed without consequence). These always seemed to coincide with month-end and seemingly in the interests of staff commission as once in a new month they stopped! Thirdly, they even suggested we should ignore our solicitor's advice and guidance, questioning why further enquiries were being raised. Inappropriate and unprofessional. To cap it all on the very day exchange and completion dates were set, they informed us a higher offer had been accepted on the property (which presumably they had continued advertising despite our agreement once our offer had been accepted) but claiming that our vendor may be prepared to negotiate. Another way of increasing their commission?? We saw little integrity from KfH, plenty of bull-dozing in their own interests and I have no trust at all in them. Bizarrely, when the sale fell through, they offered to help us find another property. Absolutely no way!

Ann · 29 September 2024

★★★★★ 5/5

Trustpilot

Great mortgage broker services

KFH provided mortgage broker services for my flat purchase. Lucas was brilliant, provided me with full information on my options and was always happy to help when I had queries. Would definitely recommend.

Lauren · 12 September 2024

★★★★★ 5/5

Google

Nicole is a really good agent, she's kind and always keeps us up to date with the properties that come on the market, we appreciate her help with our ongoing search! Great company!!

Kedrienne · 12 September 2024

★★★★★ 5/5

Trustpilot

Excellent service. Callum at Streatham Hill was absolutely…

Callum at Streatham Hill was absolutely great at keeping us up to date with progress on our sale. He went out of his way to help us, as we live 2hrs away from the property. Thank you, Callum, for making it a 'painless' experience.

Pauline · 21 February 2024

★★★★★ 5/5

Trustpilot

We recently sold our flat with KFH…

We recently sold our flat with KFH Tooting. We were lucky to sell it on the first few days it was put on the market. A big part of that was the viewings that were lined up in advance. Antony, Morgan and the team provided a very professional service throughout the process.

Cornelius · 14 August 2023

★★★★★ 5/5

Google

I dealt with Pervin who has been great. She was so helpful and contacted me about potential properties. She was so lovely to deal with and I really appreciated her help.

Veronica · 12 October 2024

★★★★★ 5/5

Google

I've dealt with a large number of estate agents over the past year+ while trying to buy a property and KFH are up there with the most professional and efficient. Some agents bizarrely don't even give printed details for a viewing when you are considering a purchase in the hundreds of thousands of pounds; the document I received was well presented with all the necessary details and a decent number of photographs. Fortunately we only ran into a couple of issues during the purchase process which KFH helped resolve quickly. All in all, this was the least stressful purchase attempt I have made (and fortunately this one went through to completion). All of this was in large part thanks to Sam who was my main point of contact throughout.

Chris · 13 November 2016

★★★★★ 5/5

Trustpilot

Had the pleasure of working with Summer…

Had the pleasure of working with Summer Baker (Clerkenwell) to view and agree a lease with our new flat in Angel. She was extremely helpful, efficient and friendly throughout the whole process. We are super grateful and thrilled with the property - thank you Summer and the KFH team!

Alexandra · 25 October 2023

★★★★★ 5/5

Trustpilot

I recently moved out of a rented…

I recently moved out of a rented property managed by KFH. The viewings and correspondence / day to day was handled by Ashleigh Greenaway who was fantastic, she went above and beyond to ensure the changeover was seamless. Thank you!!!

SophCustomer · 5 January 2026

★★★★★ 5/5

Trustpilot

Supportive and helpful throughout the process

We bought a property through KFH Dulwich Village and from the start right through to the final day of completion they were very proactive and supportive. As often occurs there were some problems, but although they were not caused by KFH they were full of good advice, supportive and helpful. They went all out to get it all completed and all problems overcome. I recommend them unreservedly and will definitely use them if/when I come to sell next time.

Michael · 7 October 2024

★★★★★ 5/5

Trustpilot

Great communication, always helpful and worked hard to make it happen.

We recently sold our house and purchased our new home through KFH and couldn’t be happier with the help and service they provided. Our sale took far longer than anyone anticipated, but Kevin and Susan worked hard to keep it all going and stopped the chain from collapsing- even when dealing with excruciatingly slow and incompetent solicitors who seemed determined to derail the process right up to the last moment.We love our new home and are so grateful to the team for helping us finally secure it.

Leila · 20 September 2024

★★★★★ 5/5

Google

Veronika was really helpful on the phone and gave me really nice good advice . Thank you Veronika ! I will be recommending KFH to all my friends

Zsanett · 20 November 2024

★★★★★ 3/5

Trustpilot

Great start to the process but a poor end

We sold our house with KFH Sydenham (having originally been sold it as a new build by them). They were excellent when we instructed them, and at getting offers on our house from multiple parties. However, when we got closer to exchange they were pretty poor. The branch had quite a robust and slightly aggressive approach to their sales which worked really well for us whilst they were selling the property, but it slightly turned on us towards exchange - the information we received them from during that period was inaccurate and it definitely felt like they were acting more for the buyer of our house than us. We tried to provide some feedback, but this was not well received by the Sydenham branch at all. So a great start but a poor finish.

Lauren · 18 September 2024