Trusted Agent profile · Islington
★★★★★
1,916 reviews across 2 platforms
132-136 St John Street, London, EC1V 4JT, Islington, EC1V 4JT
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Islington, at 132-136 St John Street, is rated 4.4 out of 5 across 1,916 reviews on two platforms, including 264 Google reviews rated 4.9.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
TrustpilotReliable and trust worthy professional service
Honesty, customer care, prompt and professional approach to remit their responsibility. Well organised and trust worthy. I have been enjoying their expert services for the many years and expect to do so inthe coming years.
1/5
Trustpilot72 viewings shop record
72 viewings shop record. No phone call from shop manager at any point through the 12month nightmare. Continuous viewings being taken my trainee agent. 40 grand less than they told me they could sell it for. Overall absolute s**t show
5/5
TrustpilotTenancy renewal
This was a tenancy extension and it was handled efficiently though of course less work for KFH for the same fee. Might be worth considering reduced fee rate for renewals. However, we have worked with KFH for several years as landlords and have valued the professionalism and efficiency of the service we have received.
5/5
TrustpilotFantastic, professional and friendly…
Fantastic, professional and friendly team at KFH in Islington. Made the whole process run smoothly giving advice and support from start to finish. Attention to detail and really personal service made it a pleasure to sell with them. Highly recommend.
5/5
TrustpilotProfessional team
The team at Raynes Park is very professional and responsive.
5/5
TrustpilotMy recent viewing experience with KFH
Thank you for Putney Hill Branch’s Diogo’s excellent customer service and friendliness. The viewing experience this time with him changed my impression of letting agents in general. Brilliant! Please keep up the good work!
5/5
TrustpilotEverything was dealt with quickly
Everything was dealt with quickly, lovely staff (Hari and Laura).Thank you
5/5
TrustpilotI have no hesitation to say KFH have…
I have no hesitation to say KFH have been consistently good and reliable throughout my property search and purchase process.Laura gets 5* for helping complete the whole process in record time.
1/5
TrustpilotTenants beware - very little help when things go wrong
Front office rental agents - 9/10Property management team - 1/10Renewals team - 1/10Management -1/10 Great for international landlords who want to maximise the return from tenants, but terrible for tenants who need KFH’s assistance to get anything resolved. The industry needs to be better regulated and property management teams need to understand their responsibilities and show more urgency.
5/5
TrustpilotWorld class service from Stephen
From start to finish Stephen at KFH was world class in terms of fantastic advice and striking the right balance between urgent and informative without being pushy. He has also been able to provide brilliant referrals to supporting businesses such as our solicitor which has made the whole experience much smoother. Would highly recommend. From Rory and Esther.
5/5
TrustpilotCLAUDIA AND SOPHIE SUPERSTARS!
5/5
TrustpilotMyles at KFH -Great agent!
I had the pleasure of meeting Myles today for a local property viewing. Friendly and super professional. Very knowledgeable of the renting process, the property details and surrounding area and amenities. Great communication throughout the set up and follow up. An asset to KFH
5/5
Trustpilot5 Stars for Acton sales team
What a great sales team at the Acton branch of KFH. I had to sell up at a tricky time - thanks for the mortgage meltdown Liz and Kwazi - and the sales guys performed with aplomb. They were upbeat, determined and full of good sense in their sales strategy. Five stars well-deserved!
2/5
TrustpilotThe service provided by KFH is slow and…
The service provided by KFH is slow and there is lack of coordination between various departments. Many tasks of repair etc are expected to be organised and executed by the landlord. The tenants have also mentioned on many occasions that the KFH team responds slowly and it is difficult to contact them
5/5
TrustpilotA pleasure to meet with
Very polite, professional and informative. Thank you Jenelle.
5/5
TrustpilotGreat experience so far
Nick Reeves as our estate agent has been great, he took on board our needs/what we were looking for and found our perfectly property incredibly quickly. Lucas Matta has also been great as our Mortgage Consultant. We're first time buyers and he's been incredibly helpful and thorough, finding us the best rate available. Really good experience so far.
5/5
TrustpilotKFH Northcote Sales Team - best in area!
The entire sales team at KFH Northcote are fantastic, by far the best agents I've interacted with in the area. Listed and sold my property within a week. And super mindful of timings when bringing potential buyers around given we have a young baby. We had the pleasure of dealing with Joe and couldn't recommend him highly enough.
5/5
TrustpilotThe attitude of the team headed by…
The attitude of the team headed by Anton at the Earlsfield branch.
4/5
TrustpilotA rather fraught experience
KFH were efficent in setting up the offer for sale but after the second viewer had made an acceptable offer they appeared to be doing very little as negotiations dragged on. It is hard to say what more they could actually have done, but a general impression of more proactive support would have been welcome.
5/5
TrustpilotI recently sold though the KFH Catford…
I recently sold though the KFH Catford branch.Alex and all his team were very professional throughout the process. They kept me fully informed at every stage and achieved exactly what they stated they would do at the outset.
5/5
TrustpilotKFH were excellent when I sold my…
KFH were excellent when I sold my house. They were efficient, professional and above all very friendly and trustworthy. They dealt with the whole process brilliantly. I would definitely recommend them.
5/5
GoogleKFH were extremely professional and immediately understood our needs. The apartments they proposed were exactly what we were after, unlike some other agencies. Our agent Rachel was exceptional and we highly recommend this agency.
1/5
TrustpilotSomeone called and asking earning has…
Someone called and asking earning has to be £58000 annually for rent a house from them. If i earn £ 58000. Why should i rent the house from you. I will buy the house instead. So funny. They just lie not to give house to worker's.
5/5
TrustpilotA great team to work with - securing great results!
The Wimbledon KFH team (namely Jimmy & Maryam) managed to secure a significantly higher sale price than we had expected. They were efficient, proactive, communicative, open and transparent at all times. We were very impressed. Highly recommend.
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