Trusted Agent profile · Islington
★★★★★
1,916 reviews across 2 platforms
132-136 St John Street, London, EC1V 4JT, Islington, EC1V 4JT
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Islington, at 132-136 St John Street, is rated 4.4 out of 5 across 1,916 reviews on two platforms, including 264 Google reviews rated 4.9.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat, friendly, professional
Great, friendly, professional support from the team. Very knowledgeable, quick to follow up on any issues or queries, and very supportive to first-time buyers. Thanks to Laura and Conor at the Southfields branch especially!
1/5
TrustpilotBlock Management - Terrible Service
Absolutely terrible service from the block management team. Following a theft from one of their managed blocks I got in contact to request they obtain and review the CCTV footage. Three months later and still not resolved or any progress made due to no one responding to messages or keeping me updated. I'm guessing they aren't concerned with security or anything that doesn't earn them money.
1/5
TrustpilotThe worst property management company I…
The worst property management company I have ever come across, they are unresponsive, lack any kind of structure and can only imagine they do budgeting with their eyes closed. I would not recommend any developer to use them if they want to sell any properties. They struggle to even triage and priorities jobs, leaving two security doors unlocked for weeks as they didn’t contact an engineers, the whole development also didn’t have any security lights outside, and roof leaks untouched for months - but alas they left buckets in corridors “prevent a flood” ..:
4/5
TrustpilotI worked with The Earlsfield branch who…
I worked with The Earlsfield branch who were very pro- active. Josh Collins kept me up to date throughout this stressful process. Professional and reassuring.
5/5
TrustpilotI have had a great experience with…Natalia
I have had a great experience with dealing with Natalia in the selling of my property . I found her to have exceptional market knowlege , with great communication skills. I found her to be very professional in her approach and very reliable. She went that extra mile and gave genuine care throughout the sales process. I would use KFH again !
5/5
TrustpilotGreat service from start to finish
Great service from start to finish. Shania was exceptional. She was quick to respond, provided regular updates and made sure the sale of the flat went through smoothly. Would highly recommend.
5/5
TrustpilotThat reliable man David Davoli ! The Crouch end manager David Davoli was…
The Crouch end manager David Davoli was a beacon of good advice on our on going purchase , and his efficient and pleasant staff made the whole experience much less stressful than it could have been .
5/5
TrustpilotAmazing Service …
Jimmy and team provided a fantastic service, I was well informed during the whole process and he managed many challenging situations with ease, removing all stress. Massive thanks
5/5
GoogleI had a wonderful viewing Philip Fischer for a potential flat yesterday. I am looking for my first property and Philip was very patient throughout the process and answered my many questions while making sure I felt comfortable. I highly recommend the firm and the agent for their professionalism!PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotIncompetence and Mismanagement by KFH Block Management
Horrible mismanagement by KFH Block Management. KFH manages my block at Regency Heights. I would especially call out Michael and Lauren from KFH Block Management who have displayed utter incompetence and unprofessionalism The story goes that KFH changed the Parking control in my block. They did not transfer information regarding the Parking spot owners to the new company and dumped the responsibility on to the residents. And how did they inform the residents - A couple of lines buried in the a 10 page monthly update. Many many residents missed it.I received 4 tickets for a parking spot I own (not rented). I complained and they blamed me. Finally they decided to cancel two tickets out of a whim. I protested but gave up and paid.But others faced the same and everyone complained. They were forced to rescind all tickets. This is when I asked them to process a refund for the ticket I paid. Michael and Lauren refused to take ownership and asked me to chase the parking company. After a lot of protest, I called Michael where on phone he gave me assurance that he will take care of it. Two months passed and nothing happened. When I followed up on email, Michael denied ever assuring me of "taking care of it."Utterly frustrated with this conduct. I also asked for a complaints process and it's been more than a week and I am yet to hear back from them.Absolutely ridiculous behavior.
5/5
TrustpilotExcellent …
Really communicative and attentive estate agent. Many thanks to Millie and the Catford team for all they’re help in making it a positive first time buyer experience.
1/5
TrustpilotKFH have been responsible for our block…
KFH have been responsible for our block management for over a decade now and as the cost has continued to increase, the quality of service has continued to go down. So few repairs have been made to the building over the last decade that we've become the target of homeless people constantly breaking and entering as they know they can get away with it. KFH rarely responds to emails about these issues and when they do fixes are slow to come by. This is all coupled with the fact KFH still haven't addressed our cladding issues after several years. We've not even had an update from them on it in over 10 months.I'm amazed what they do is legal.
5/5
TrustpilotReceived excellent service from Anton…
Received excellent service from Anton and his team at Earlsfield, I would recommend KFH
5/5
TrustpilotI highly recommend Leigh and his team
I highly recommend Leigh and his team. They sold our property which was quite complex with multiple stakeholders. They kept the sale moving for over 5 months until completion. They definitely earned their fee.
5/5
TrustpilotGreat service, Sawan is very good
Sawan was the most helpful mortgage advisor. He rang us on 2 occasions as the mortgage rates had dropped, to ensure we got the best deal available. 10/10 would recommend
3/5
TrustpilotOverall a positive interaction
Overall a positive interaction. The property that I wanted became available and I was contacted right away which was nice. I did not enjoy the fact that I was being pressured all the time to make a decision and do everything asap (it did stop after mentioning it). Also I felt that once I showed 100% commitment things have changed and things I enquired about were not treated seriously. Also for the previous potential buyers a bottle of champagne (when they thought the sale will go ahead) was left on the table but for us nothing, not even a note. It’s the small gestures that create loyal customers.
5/5
TrustpilotPleased overall…..There is a person called Alex Marla who…
There is a person called Alex Marla who is always there for us very easily accessible and very helpful That’s the main reason Others are also helpful eg Jamie but I usually call Alex and he will sort whatever needs to be done asap
5/5
TrustpilotExcellent communication
Great customer service and communication.Tim Beattie's team, in West Dulwich, were professional, responsive and polite, I would definitely use their services again.I was kept informed, and my calls or emails were always returned. I was given reliable advice and information, in how to move forward with the sale of my property, at all times. I also took up the suggested conveyancing team, who in partnership with KFH, dealt with the sale fast with no delay. Thank you.
5/5
TrustpilotKF&H in Clapham - Highly Recommended
We recently sold our flat in Abberville Village through KF&H in Clapham. The team were highly professional and provided an excellent service from start to finish. They gave us succinct valuation advice initially, which was backed-up by sound comparable evidence, and managed to secure a proceedable buyer prior to the property being listed on the portals. Would we recommend them to others selling in Clapham ? YES
5/5
TrustpilotIn such a hard market …
In such a hard market and the Financial Times we are in Anthony and his team at KFH Canada Water worked tirelessly to insure my sale reached completion keeping me informed at all stagesMany thanks
5/5
GoogleWe’ve had fantastic service from KFH Clerkenwell. Jonathan Clews and the team found us a buyer very quickly and Jon in particular was fantastically proactive in getting our sale over the line
5/5
TrustpilotKFH lettings
As first time renters we have had quite a bad experience with prospective landlords while looking for a short term let but Alex DaSilva from the Streatham Hill branch has done his best to ease the disappointments we have had and has pulled out all the stops to find suitable accommodation for us in our time of need. He has worked diligently on our behalf and come up trumps. Thanks again Alex.
5/5
TrustpilotAlice Deyermond
Alice Deyermond, Sales Assistant Manager was very supportive and helpful. We are very happy with the service that she provided to us. Sumudu and Aadhil from Muve Conveyancing
5/5
TrustpilotFrom start to finish we had wonderful…
From start to finish we had wonderful service from Ramsay Mintah and his team. When problems arose they were always available with wise advice and help.We could not possibly have asked for more.
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