Trusted Agent profile · Islington
★★★★★
1,915 reviews across 2 platforms
132-136 St John Street, London, EC1V 4JT, Islington, EC1V 4JT
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Islington, at 132-136 St John Street, is rated 4.4 out of 5 across 1,915 reviews on two platforms, including 264 Google reviews rated 4.9.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
TrustpilotWell I found the staff is honest and…
Well I found the staff is honest and hard working specially Jay, Dorota and of course Keith. I am glad that I am in capable hands and they are enthusiastic. When ever and what ever the information or advise I needed they were ready to assist me. It’s a wonderful team with boss JAY. Well done guys and thank you so much for your support and cooperation 👍
5/5
TrustpilotVery professional
Very professional, friendly and very helpful in every aspect. They have been in touch with me and updated me all the time during the sale.Thanks KFH and thanks Stephen.
1/5
TrustpilotAvoid …
Complete let down throughout the whole sale process. Now the market is down and it’s a buyers market they take the buyer’s side and try to convince the seller to decrease asking price further and further just to get their listings sold quickly, but not to achieve the best price by actually selling it for you. All they do is open the front door, no active selling happening. I regret not going with jdm as they sold our neighbour’s house for £25k more, at the same time. Also, their assistant manager got very rude in the end and was completely unwilling to work with us to achieve the least financial loss we suffered due to an unreliable buyer who wasn’t vetted properly by KFH before we accepted the offer.
5/5
TrustpilotWe dealt with Ottavia from the Raynes…
We dealt with Ottavia from the Raynes Park office. She was extremely helpful and knowledgable. She has been a huge help post tenancy agreement as well sorting out any questions or issues we’ve had.
5/5
TrustpilotProfessional
Professional, hardworking, great advice and makes his clients feel very well looked after - highly recommend Pardeep.
5/5
GoogleI had a wonderful experience with Audrey recently from KFH Clerkenwell. Audrey was very flexible with viewings, and was timely in her communications. She genuinely wanted to help us find the right place, and gave great insights into the market and different properties around the area!
5/5
TrustpilotGreat reliable team at KFH always available to help and advise
I've been with KFH for the best part 8 years now and am very pleased with their level of service, help and support over this time. Yes, there have been times of stress and conflict when getting new tenants in and out which is has all been part of the process. Thanks to KFH and it's staff, all issues get resolved and the renting process gets on the way.A nice friendly team who have always been available to help and advise.Thank you everyone at KFH!Kind Regards
5/5
TrustpilotKFH were brilliant In all aspects from…
KFH were brilliant In all aspects from market appraisal to sale with an executors sale. They never lost enthusiasm or their professionalism. The best property agent I've ever used. Thank you Sebastien, Oliver, Liam and Beyzan
4/5
TrustpilotLucas was very good in getting the…
Lucas was very good in getting the mortgage application submitted in as little time as possible and securing the rate i required.
5/5
GoogleI purchased my first ever flat with KFH and Philip has been a great source of support throughout, providing invaluable and relevant advice with some much needed perspective at every turn. great experience overall!
5/5
TrustpilotI strongly recommend KFH Muswell Hill…
I strongly recommend KFH Muswell Hill Branch, great service, high professionalism. Many thanks to Miss Eliza Mustata for supervising all aspects of the contract, creation, approval, and reviewing contract, keeping track of all legal requirements.
5/5
TrustpilotVery helpful and professional
I've had very mixed experience with previous agents until Mohammed Ahmed the new sales director started at the Lee office. He is always giving constructive feedback and makes you feel that he has your best interest at heart. What I appreciate the most is that he always provide a solution, whatever the situation,in a very professional and respectful manner. I would highly recommend him!
5/5
TrustpilotYinka is a great team worker with both…
Yinka is a great team worker with both buyers and sellers. I would recommend him to all
5/5
GoogleAmanda from the Clerkenwell office helped us find a suitable property to rent. Amanda was very friendly, professional and proactive finding us listings that were within our desired area and budget. She was then able to help us through the leasing process (as this was our first rental in the UK) and provide quick responses to our questions.
5/5
TrustpilotDelighted by the service provided by…
Delighted by the service provided by Siobhan and her team. They were highly efficient and responsive and we have no hesitation in recommending them to others.
5/5
TrustpilotAudrey was fantastic!
Audrey was fantastic!! She understood our needs from the first moment and guided us through the whole process. The rental process was smooth and fast. Thank you Audrey for your help and the amazing experience.
5/5
TrustpilotGreat service!
Great service!The staff at KFH and especially Haydar were very helpful for us to find our new home. Haydar guided us through the letting process and was always responsive to our enquiries and requests. Would definitely recommend them.
1/5
TrustpilotKFH would put me on multiple viewings…
KFH would put me on multiple viewings back to back with other buyers so the whole process in the lead up to offering felt cold and badly managed. They never listened to the brief only your ‘best offer’. The priority is not to find the right place for you as an individual, just a generic estate agent experience. Once I found somewhere, the negotiation skills to get me a decent offer were limited. I offered on a place I reallywanted and they failed to tell me the property had rising and saturated mould and damp from the floors and ceilings including other structural issues which I only found out after spending £2,000. As a result, I had to pull out and then within seconds of pulling out they sent me the sales memo for the flat with a £15,000 reduction. I am appalled by the level of customer care and would not recommend the Balham office. They could not care less about your process.
5/5
TrustpilotSohaila
My partner and I had a fantastic experience with KFH! Ottavia was so helpful and went above and beyond with our search. She made everything so easy and stress free and was professional throughout. Can't recommend the team enough!
4/5
TrustpilotAn error was made and repeated several…
An error was made and repeated several times. They were good at finding us a buyer and keeping us informed.
2/5
Trustpilot'No floorplan' available for flat to let, unprofessional approach, bad communication
I arranged to view a property to let through KFH. While the estate agents I dealt with directly were pleasant and responsive, I was disappointed by the unprofessionalism overall. Firstly, the flat advertised was not the flat available - the pictures were of a larger, more recently refurbished flat. Following the viewing, I requested a floorplan (a fairly basic requirement when considering committing almost £2K a month in rent) which I was told 'was not available' and that 'management couldn't locate one.' I had to chase repeatedly to ask if a floorplan was available, each time being told one wasn't, which simply won't have been true - all agents have floorplans to hand. In the end, I withdrew my offer out of frustration.
5/5
GoogleWe walked into KFH with a dream list of requirements, not actually believing there was an available rental property that would match our needs. “Can you look at a flat right now?” Summer Baker asked. She took us to a building not 100 yards from the office. It fulfilled every entry on our dream list. Summer led us through the negotiations, the bureaucracy and the lease signing every step of the way, dealing with any problems that emerged as if she were swatting flies. As everyone knows, getting through the multiple steps to complete a rental lease can be stressful and draining. Not so with Summer taking the lead!
5/5
TrustpilotAll staff I had contact were very…
All staff I had contact were very efficient but would like to particularly thanks Lucy Baker for making the process as simple as she could
5/5
TrustpilotGreat, friendly, professional
Great, friendly, professional support from the team. Very knowledgeable, quick to follow up on any issues or queries, and very supportive to first-time buyers. Thanks to Laura and Conor at the Southfields branch especially!
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