Trusted Agent profile · Islington
★★★★★
1,914 reviews across 2 platforms
132-136 St John Street, London, EC1V 4JT, Islington, EC1V 4JT
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Islington, at 132-136 St John Street, is rated 4.4 out of 5 across 1,914 reviews on two platforms, including 264 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Clerkenwell Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
GoogleI've had a fantastic experience with Jon and Philip in what turned out to be a very prolonged and complicated conveyancing process. Jon and Philip were curteous and professional throughout, ensuring that all parties were aligned on getting the transaction across the line. Definitely would recommend KFH and the fantastic team they have working there.
5/5
TrustpilotHighly recommend
We had a great experience with KFH - they were super efficient, made sure they found the right property for us and were available to answer any questions - Niki was notably helpful! Would highly recommend.
4/5
TrustpilotHelpful and attentive
Sawan and Ravi were very helpful and attentive to our needs. He gave us many options and was very patient with us.
4/5
TrustpilotThey rented a flat for us
They rented a flat for us, and they achieved a higher rental income pcm than the other agents estimate. Had it occupied very quickly and efficiently. One thing though. We lost all of that additional rental income in fees to KFH.
5/5
TrustpilotA cut above!
We can honestly say that KFH completely exceeded our expectations! They were professional throughout, achieving an excellent price for the house, keeping us up to date during the whole process and just generally being both proactive and helpful. Armir was a pleasure to deal with. A cut above!
5/5
TrustpilotExcellent customer focus & service
A big thanks to Keith Choruma in the Southfileds branch - consummate professional as always. Excellent communication, quick response to queries and just really pleasant to deal with. Much appreciated as a time pressured landlord.
1/5
TrustpilotHighly unprofessional surveyors. No response after more than a month!
I applied for a mortagage on April 10th 2024 to Nationwide. This company requested a valuation to the unprofessional and irresponsible surveyors from Kinleigh, Folkard & Hayward (KFH). These so-called professional surveyors conducted an inspection on April 22nd. After more than a month they failed to deliver the report and refuse to provide any explanation as to what is going on. They give updates every 2-3 weeks usually requesting for unnecessary documents such as whether the flat has a balcony and this has to be provided using a specific format and signed by a specific person. Impossible to get and unnecessary as they did an inspection. I am about to lose the transaction as the seller wants to withdraw because of KFH. Thanks so much! Keep using scam like tactics with your customers! Application reference number from Nationwide: M629280331
5/5
TrustpilotKFH Blackheath were as helpful as ever…
KFH Blackheath were as helpful as ever in securing the tenancy for my flat. Thanks to Natalie and Lisa who managed everything for me, taking the time to establish the best terms for the tenancy renewal.
5/5
TrustpilotProfessional
Professional. Keep you advised throughout the process.
5/5
TrustpilotValuation was ambitious but result was good
Valuation was very ambitious and set expectations that were not met. However, overall I was kept informed and they were great help with dealing with the awkward purchaser who had lots of last minute snags.
5/5
TrustpilotSawan and team at the Muswell Hill…
Sawan and team at the Muswell Hill Branch were excellent. Very patient, and all round good service every step of the way. Would recommend!
5/5
TrustpilotVictoria and her team that took charge…
Victoria and her team that took charge of my apartment at the east Dulwich branch was engaged, supportive and receptive from start to finish. This was of particular importance to me as I was facing some difficult issues. Overall a smooth experience.
5/5
TrustpilotTom was excellent all the way through…
Tom was excellent all the way through the sale process, keeping us informed and going above and beyond to make it as smooth as possible. He was the same agent when we purchased our property and we didn’t hesitate in using KFH when selling. Thanks again Tom.
5/5
TrustpilotProactive estate agency. Annabel Barnard went out of her way to…
Annabel Barnard went out of her way to arrange a viewing at short notice- and then for all the other members of the family who had to have an opinion!
5/5
TrustpilotAnthony Wesley
Anthony Wesley was brilliant. He was very helpful and cooperative to resolving a query on a clients account which had a positive outcome. Very quick responses to emails and a pleasure to work with. Thank you!
5/5
TrustpilotOutstanding service
It is hard to overstate how brilliant Oliver and Shaun at KFH Highgate have been throughout the whole process of listing our property to completion. At every stage of the process, Oliver and Shaun, and all the staff at KFH Highgate, made a significant amount of time for us and helped us through what is a typically an incredibly stressful process. Regular communication with Oliver, typically initiated by him, made this stress almost non-existent. When we were eventually under offer, Oliver recommended a service to help find a solicitor for us; both this service and our subsequent solicitor have also been excellent and we will continue to use the solicitor for our onward purchase. We have had very mixed experiences with estate agents in the past; KFH stands alone in the great care and respect that they have treated us with and made the whole experience of selling a property as exciting as it should be. I have recommended them to many people in the area who are thinking of selling and I will continue to do so.
5/5
GoogleI worked with Phillip during my property search. As a first time buyer, he was really helpful with information and tailoring the properties we view as per our need. He understands customer viewpoints well and is great to chat to! Highly recommend!
5/5
TrustpilotCharlie is a wonderful Estate Agent
My wife and I have been looking for a place for ages, and all other estate agents didn’t quite get what we needed. That was until we met Charlie, he was very professional, available on the phone and overall incredibly helpful and friendly. I’d recommend Charlie to anyone.
5/5
TrustpilotAn exceptional service …
Grant and the team at the Southfields branch of KFH delivered an exceptional service and ran the whole process through the chain seamlessly. I would highly recommend them.
5/5
TrustpilotKFH Balham
Professional and courteous.Good communications from the start. My main contact Joel was always available and kept me updated on progress and any issues. Completed the house sale in good time and with relatively few issues.
5/5
TrustpilotThanks for taking a lot of stress out of a difficult process - Next to none service
Terry and Daniel at KFH have been instrumental in my house sale that has taken abnormally long due to a difficult buyer - Terry has always been there for support throughout, for the full year it took.Thanks so much for taking a lot of stress out of the process (I live abroad and managed this sale from abroad - Hugely stressful at times). 5 stars, highly recommend KFH!
3/5
TrustpilotVery average
Very average, when I needed to speak to my agent she was either not available or very short with me; on one or two occasions she put the phone down on me. Whereas when she needed my help she wouldn’t hesitate to call me multiple times to make things happen. Basically, they found me a buyer and my property sold. I cannot say that it was a great experience.
5/5
TrustpilotBest Estate Agent in NW3
We have been happily using KFH for a while now to manage the rental for one of our properties and more recently they supported us in the sale of our property, and they did a really great job! Special call out to Jonathan who was incredibly patient and supportive, even on my grumpy days. I would have no issue recommending their service and we will certainly be using them again in the future. Thanks again, Anthony & Mariana
5/5
TrustpilotFirst Time Buyer and felt at ease.
Lucas Matta has demonstrated remarkable patience and responsiveness in addressing all my needs. As a first-time buyer, I naturally had numerous questions and sought financial advice. Having engaged with three other online brokers previously, I found their approach to be more focused on pushing products rather than understanding my concerns. This often left me feeling hurried and confused, with my worries largely unaddressed.A paramount concern for me was securing a mortgage product that not only aligned with my financial capabilities but also provided peace of mind regarding monthly repayments. Given the significance of this investment as a first-time buyer, finding a suitable product was imperative. I needed assurance that my monthly payments would allow for comfortable living while still affording me the flexibility for indulgences, vacations, or unforeseen expenses.Lucas not only ensured the product met these criteria but also took steps to incorporate features such as early repayment options, facilitating quicker interest reduction. His attentive approach and dedication to finding the right fit have truly set him apart.
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Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Clerkenwell Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
