Trusted Agent profile · Islington
★★★★★
1,914 reviews across 2 platforms
132-136 St John Street, London, EC1V 4JT, Islington, EC1V 4JT
Part of Kinleigh Folkard & Hayward, see every office.
Kinleigh Folkard & Hayward's office in Islington, at 132-136 St John Street, is rated 4.4 out of 5 across 1,914 reviews on two platforms, including 264 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Clerkenwell Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
Every review we hold for the Islington office, from every platform, shown as written. First names only.
5/5
TrustpilotNew Mortgage
The service provided by Sawan and Sharon was second to none. Sawan in particular went above and beyond considering our circumstances are in no way simple. He dealt with all our questions and advised us in a courteous and efficient manner.
1/5
TrustpilotWasted My Time, No Communication from Agent
Arranged a flat viewing with them, and Edmund Abatan couldn’t be bothered to inform me that the property was no longer on the market until I reached out on WhatsApp 40 minutes before the viewing, while I was already on my way. As if my time isn’t as valuable as theirs.
5/5
TrustpilotThe best estate agent in Wimbledon by some way
I can’t speak more highly of the team at KFH Wimbledon, particularly our main contact there Linda and the branch Manager, Jimmy. We had a difficult sale of our flat and purchase of our first house through them (it took two attempts over the course of a year!). They were patient, helpful, professional, pretty much always responsive and Linda had a great sense of humour which helped us see the bright side of things at the low points of our moving journey. With our house search, KFH were also never too pushy and didn’t try and flog properties to us that clearly weren’t what we were looking for, unlike other agents we dealt with in Wimbledon. Overall we wouldn’t hesitate to sell and buy with KFH again. Having dealt with almost all of the other names in out area over the past year, KFH are the best :)
1/5
TrustpilotExtremely poor agency
Extremely poor agency. Throughout my two years living in their property, they never resolved any issues I reported, such as a dripping sink, broken fridge, and wall hooks falling off. They are now charging me for normal wear and tear and even attempting to charge me again for professional cleaning, which I had already paid for. Additionally, it has been two months since I moved out, and my deposit still hasn’t been returned. My property agent, Lauren Field, was unresponsive and failed to address any of my concerns. I strongly advise against working with this agency or renting their properties, especially the one near Borough station. They will try to steal your money.
5/5
GoogleIt has been great working with Amanda these past few weeks! She listened to what we needed, and found something that really suited us and our expectations. Even if in the end we went with another flat (strictly due to location!), my interaction with Amanda was one of the best in the industry, to be honest: listened, chased-up without being pushy, made notes on what worked and what not. I would recommend her without a doubt.
5/5
TrustpilotI would like to thank Rita and Joe at…
I would like to thank Rita and Joe at the Battersea office for the incredible service they provided in selling my property from start to finish, they went above and beyond to make the process, as smooth as possible and I really appreciate their help dedication. Thank you again. Mrs Stokes
5/5
TrustpilotAndy was absolutely fantastic to work…
Andy was absolutely fantastic to work with - responsive, calm and on top of everything.Having worked with a few estate agencies over the years I would wholeheartedly recommend KFH.
5/5
TrustpilotProfessional and clearly working in our favour throughout a difficult sale
They kept in regular contact with updates. We felt they were absolutely doing their best for us in what turned out to be a difficult sale. We had to manage the sale of our parents house from a distance under emotional circumstances. They were supportive and took on extra responsibilities as we live so far away and couldn't get there at times. The buyer proved difficult and the sale was protracted but they handled it professionally and we got there in the end. Highly recommend this company. Thank you
5/5
TrustpilotI was a first time buyer and had loads…
I was a first time buyer and had loads of questions and concerns .Mihai was superb he helped me with all my questions . The process was smooth and he made me feel always secure .
5/5
TrustpilotGreat experience dealing with KFH…
Great experience dealing with KFH Catford estate agents, the communication was good and they found us exactly what we were looking for within our budget. Myles was a great help and supportive throughout the whole procedure from start to finish. We highly recommend.
5/5
TrustpilotGreat selling experience
Great work Rita and team on selling our flat! We had 60 viewings within 3 days of going on the market and 11 offers of which we accepted £20k over asking. KFH just have the best database of buyer clients and the pictures were stunning. Would highly recommend for a quick and easy sale.
4/5
TrustpilotGood communication overall from the…
Good communication overall from the Finchley branch of KFH and had plenty of people coming to view. Once an offer was accepted Hannah was very good at guiding us through the process. Thanks KFH
5/5
TrustpilotKFH Crystal Palace are excellent!!
KFH Crystal Palace are excellent, professional and efficient. From day one to the completion sale of my property there was excellent communication and honest feedback. Would highly recommend the team, Lewis was great throughout the entire process and made things run smoothly.
1/5
TrustpilotBATTERSEA BRANCH
BATTERSEA BRANCH - AWFUL EXPERIENCE I would start by saying I never ever write bad reviews. I am a reasonable person and understand things (especially with property sales) don't always go in a straight line. However, when you sell a property (a 2bed with outdoor space in Battersea) with a supposedly reputable agency you expect some level of service. I have had a terrible experience with a particular agent at this branch which all could have been avoided with clear communication.I got one phone call with the initial offer and then I spent the next 4.5months chasing her. I firmly believe that her lack of urgency and clarity has cost me a lot of money so my advice is to do your due diligence before just agreeing to work with a particular agent. I wish I'd asked for some references! Even after settlement she is sending me threatening emails. Thank you to the branch's manager who stepped in and ultimately helped move things along but I just wish we'd never had to get there.
4/5
TrustpilotGood customer service
Thank you to all the team at north Finchley Branch for their attentiveness in the course of renting my property through them. Everything went smoothly & to my satisfaction
5/5
GoogleSelling a flat can be a daunting experience. We could not have done it without the support and hard work of the sales team at KFH throughout the entire process. Excellent and responsive communications, friendly and professional support made all the difference. They helped us minimise the time to exchange contracts which can drag on for months. Grateful for the diligent work of Jon Clews and especially the day-to-day updates and efforts of Rian McLean. Would highly recommend the team at KFH Clerkenwell!
5/5
TrustpilotWe highly recommend Kerry Golding from KFH
Our Mortgage broker, Kerry Golding, worked exceptionally hard to ensure that we could get the best possible mortgage offer within a tight timeframe (moving from offer to completion within 28 days). She used everything in her toolkit to ensure the offer came through in time and her expertise and regular communication helped us to feel at ease through what could have been an exceptionally stressful experience.Kerry came recommended to us and we would certainly recommend her to others.
5/5
TrustpilotCan’t thank Joseph and Kerry enough.
It’s been nearly one year of working with Kerry first, then Joseph, asking for multiple mortgage offers and it was never too much for them. I spoke with other brokers to make sure i was getting the best offers, and can hand on heart say that KFH had the best customer service and the best rates too. They reduced our rates before exchange by nearly 100 pounds a month. They truly restored our trust in brokers after having an incredibly bad experience the first time we purchased a home. I have already recommended these guys to friends and will use them again.
5/5
GoogleHaving just completed the purchase of my first flat, I couldn’t be happier with the service provided by Sunny Barhey. The process was very smooth from first visit to completion. Sunny was reactive and professional and made sure of the best possible outcome for both the buyer and the seller.
5/5
TrustpilotDulwich Village KFH
From the very start Sylvia and Suzannah were so supportive, calm and patient with me and my family. The whole process was managed really well and I can't thank them enough for their care,
5/5
TrustpilotGood experience with KFH
We have recently bought a flat through KFH and were happy to work with them. Deana Watkins was an estate agent in this purchase and she was really helpful and responsive through entire process. She was helping us to resolve any issues or blockers we had and it was a really pleasant experience.
1/5
TrustpilotAvoid KFH Block Management!
Avoid KFH Block Management!They have been managing our estate and have completely mismanaged contracts causing the annual service charge amount to increase exponentially.The have admitted to allowing the estates communal electricity to go out of contract for over a year, causing the cost to increase by over 500% (not an exaggeration!). They neglected to inform our estate directors for over a year, and claimed that they struggled to find a new contract for all that time, but did not tell anyone we were out of contract. The lack of communication on this and all matters is unbelievably poor. They don't respond to tenants queries at all and fail to follow through on any commitments they give. Avoid at all costs.
5/5
GoogleAmanda was fantastic in helping us secure a property we really wanted. She was very knowledgeable about the properties we viewed and was very proactive and helpful during the negotiation process. Also went over and above to get us viewings with her colleagues when she was unable to do them herself so we could view the apartments as soon as possible. Best lettings agent we have worked with so far, highly recommended!PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotAbsolutely outstanding and…
Absolutely outstanding and professional! I could not recommend KFH Dulwich more highly. My sister recommended Sylvia from her property sales and with Sharon and the team they achieved everything they promised. Also, we really enjoyed working with them.
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Tell us what you need and we'll put you in touch. Kinleigh Folkard & Hayward Clerkenwell Sales hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Islington.
