5/5
TrustpilotMaya was very helpful and efficient in…
Maya was very helpful and efficient in helping us secure accommodation. She made the process quick and easy to understand.
Trusted Agent profile
Foxtons Islington reviews
★★★★★
478 reviews across 2 platforms
355-357 Upper Street, Islington, London, N1 0PD, N1 0PD
Foxtons's Islington office at 355-357 Upper Street is rated 4.1 out of 5 across 478 reviews on two platforms, including 304 Google reviews rated 4.6.
Reviews
Every review we hold for the Islington office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotA letting agent that simplifies your life
I use Foxtons to let out my flat. Overall, the process was easy. They came, looked at the flat in person, provided an evaluation and explained the process through. I took the offer where they deal with everything. While this came at a rather hefty commission, i really did not need to do anything. Foxtons helped me sort out all the requests the tenants have and kept me updated with the repairs (also asked for my permission too before placing any purchase orders). Special kudos to Tony Chan, my property manager. He helped me a lot with sorting out all the relevant paperwork to let out a flat. He is very responsive as well. Any queries I have, i can be confident that he will answer it. As a landlord letting through Foxtons, i have no worries, though the commission is a little bit higher.
5/5
GoogleSold my terraced house using Foxtons Islington, Chris Jones and Mehdadul Kazi did an amazing job and sold it literally in weeks. There were some frustrating situations caused by the buyers solicitor but Meds handled the whole situation like a diplomat and got the sale through the door, even dealing with some stress/pressure I had put on the sale. A big thank you to Meds and Chris for their excellent work and diplomatic approach, true experts in their area.
5/5
TrustpilotAmazing service with really helpfull…
Amazing service with really helpfull team. Exemplary service from Andrew really helfpull with updates on the house that we buying. Thank you so much guys and special thanks to Andrew for all the follow ups.
5/5
TrustpilotAmazing stress free experience from Joe…
Amazing stress free experience from Joe and the team there at foxtons. Thanks so much guys
5/5
TrustpilotGreat service.
I just want to say our property manager Abigail Goad is absolutely amazing. We have tenants who are quite high maintenance but Abigail sorts everything out with super efficiency.
5/5
GoogleAdil Khan was an amazing help during me and my partner’s look for a property. He was always giving us ideas and options, and is a very friendly, professional and excellent agent who is very good at his job. I could not recommend Foxtons Islington more highly to others looking to rent in Islington and that is because of my experience with Adil!
5/5
GoogleRecently exchanged on a place we found via the agent Medz. He was fantastic throughout - knowledgeable and really proactive in moving everything along. Thank you Medz!
Agent replied · 23 September 2025
Hi Joe Cross, Congratulations on buying your new property! We're glad Foxtons Islington Estate Agents were able to find and secure your London home. Thank you for your review- we really appreciate your feedback! Sophie, Foxtons Islington Estate Agents Get it done with London’s number 1!
1/5
TrustpilotI was spoken to quite rudely on the…
I was spoken to quite rudely on the phone with agents pushing for an earlier viewing or just scheduling a viewing without asking for availabilities. I have told agents multiple times to stop calling me but this was not heard. I even removed my information from the portal and noted that I am no longer looking for a property. I still receive 3-4 calls a day whilst informing them that I do not want to rent through them.
5/5
TrustpilotAga was amazing during our entire…
Aga was amazing during our entire tenancy and helped with every issue and resolved them super quick. Couldn’t ask for a better agent to have been helping us. Big thanks
1/5
TrustpilotFoxtons Letting Commission…
Just to share my experience and warn anybody thinking of using Foxtons letting services. Foxtons will be vey happy to take full year commission in advance but if your tenant moves out before the full year period, Foxtons will not refund your commission in cash but just leave the amount as a credit in your account even you no longer have the intention to rent out your property. Area director of Foxtons claimed that this is in line with Foxtons terms of business. Beware before you choose Foxtons letting services.
4/5
TrustpilotThank you Habiba!
Habiba was very professional, helpful and friendly throughout the whole process.
1/5
TrustpilotI truly do not understand who in their…
I truly do not understand who in their right mind has ever rated Foxtons 5 stars. Unfortunately I have been in contact with them at multiple occasions but I am happy to say that today was the last. They arrange viewings for properties that has already been let, WHY not cancel if anything happened between the time of booking and the viewing actually taking place. This seems to be a common occurrence for Foxtons. Other than that, the agents are the rudest human beings I have ever spoken to. Surely I’ve not been unfortunate enough to have come across the ONLY employees at Foxtons that hate their jobs so this seems to be a big issue over there. When calling it seems as though you just ruined their entire day. I’m SORRY I was interested in the properties you have listed, that by the way isn’t even available. If calls like these are a displeasure to the agents I would suggest removing the ads.
5/5
GoogleOutstanding Service from Amie Roberts at Foxtons Islington I’ve had the pleasure of working with Amie Roberts from Foxtons Islington, and I cannot recommend her highly enough. Amie’s professionalism, attention to detail, and unwavering dedication made the letting process seamless and stress-free. What truly sets Amie apart is her personal commitment to achieving the best outcome for her clients. She kept me informed at every step, provided expert advice, and worked tirelessly to ensure everything went smoothly. Thanks to her efforts, I now have a lovely tenant, and we are both very happy. Amie’s exceptional service has truly raised the bar for what I expect from a letting agent. If you’re looking for someone who genuinely cares and goes above and beyond, Amie is the person to trust.
1/5
TrustpilotIncompetence and lies on a legendary scale!
I had my property up for sale with Foxtons, an offer collapsed, and so I decided to consider rental. After I spoke to the rental department, they took a renter into my property without my permission, hadn't even signed a contract. Luckily, the person liked it and offered a good rent. The agent lied to the renter and me, messed up three contracts, so by the time he signed the fourth contract on my behalf, the renter had been in my flat for 10 days. Lucky he signed! He told me that I could not protect the deposit...lie. He told me that the second 6-month rent payment would be paid on the fourth month...lie. And it was not paid in advance on the 5th month like every other agent; the tenant is now late with the second 6-month payment. I complained to the manager, but he ignored my complaints. The whole office is corrupt. Really, do yourself a favour, there are good letting agents out there, Foxtons is not one of them.
5/5
TrustpilotSo far, all good
Irfan has been an excellent. He addresses issues promptly, and we have experienced minimal disruptions throughout our tenancies. Would certainly recommend foxtons.
5/5
GoogleI’ve been working with Amie Robert’s from this branch and felt compelled to write a review given our experience of working with her. From the moment we first spoke Amie was extremely professional, easy to get along with and obviously knowledgeable about the market and very good at her job. Throughout the whole process she has been a pleasure to work with, extremely responsive and understanding. If you’re looking to let a property in the Islington area I would definitely recommend getting in touch with Amie from Foxtons
5/5
TrustpilotQuick and Easy
The service I got from Ash was exceptional.
4/5
TrustpilotOverall good experience with Foxtons
Overall good experience with Foxtons, but a big shout out to Irfan Pecaj for his continued support no matter the issue.
1/5
TrustpilotNew X Foxtons is appalling
New Cross Gate letting office is appalling. I had a misfortune to invite them a few years back for valuation and then when changed my mind, asked them to delete me from their database as wasn't planning to do anything with my house. And guess what every year I am receiving unsolicited calls inquiring about valuation, letting, selling. They promise to delete my number every time they call once every half a year in average, pathetic.
1/5
GoogleExtremely unprofessional service from this letting agency, particularly Nicola. We were left in the dark throughout the letting process and had to constantly chase them for updates. They also failed to stick to the agreed move-in time, leaving us stranded with delivery services waiting to bring in our furniture. We were promised that issues like broken curtains, doors, and flooring would be fixed before we moved in, but just days before, we were told we'd have to deal with the landlord directly. Very frustrating and disappointing experience. Would not recommend.
5/5
TrustpilotHarry Fox My Property Manager at…
Harry Fox My Property Manager at Foxtons and the rest of the management team do a fantastic job looking after my managed properties, resolving any issues and all repairs quickly and efficiently. highly recommended
Agent replied · 24 June 2026
Hi Andrew, We’re pleased to hear your properties are being managed effectively and that issues are being resolved quickly and efficiently. Alex, Get it done with London’s number 1!
5/5
TrustpilotWe were well supported by Molu
We were well supported by Molu, who helped us find the perfect kind of home that we were looking for.
Agent replied · 24 September 2026
Hi Bhaskar, Thank you for your feedback. We’re really pleased to hear you felt well supported throughout your search and that we could help you find the right home. Alex, Foxtons Estate Agents Get it done with London’s number 1!
2/5
TrustpilotPriorities are wrong
Foxtons can't seem to answer simple enquiries about a property - for example "how long is the leasehold" or "what are the service charges". Instead their focus is on gaining as much information about the person inquiring as possible. Ie they have more interest in adding to a dataset of potential buyers and marketing themselves than in answering a simple enquiry. I certainly wouldn't sell with them given how they prioritise themselves over the sellers interests..... of course all this is in the guise of "customer service" but it's not really is it? It's blatant marketing and self promotion.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Foxtons Islington
How many reviews does Foxtons Islington have?
Foxtons's Islington office has 478 reviews across two platforms: 304 on Google, 174 on Trustpilot (across the whole business).
What is Foxtons Islington's rating?
Foxtons Islington is rated 4.1 out of 5 across all 478 reviews, and 4.6 out of 5 on Google from 304 reviews.
Where is Foxtons's Islington office?
Foxtons Islington, 355-357 Upper Street, Islington, London, N1 0PD, N1 0PD.
